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Hannah Maiselle L

The Best!! ALTA VISTA DE BORACAY

5.0 of 5 bubblesReviewed Aug 8, 2023
Very Unforgettable experience. The Hotel and amenities are fantastic. The staff are all accommodating and know how to handle all my concerns and request. will go back to this hotel soon. Thank you so much.
Date of stay: August 2023
Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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All reviews puka beach infinity pool free shuttle d mall rooms are spacious buffet breakfast away from the hustle and bustle main beach visit boracay accommodating staff thank you so much microwave station crowd bathtub tiring php
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Reviewed March 21, 2023

I am always generous in rating a place we've been to but this time, there are just so many downsides and I guess people should know our experience with Alta Vista. We booked 3 rooms with them for 3 nights and 4 days, for 6 adults and 3 kids. The hotel is far from the main stations (15-20 minutes - some areas are rough road). They have free shuttle but very limited time interval schedule. They only have free shuttle until 8pm going back to the hotel so if you want to experience the boracay night life then you better pay around 300 pesos for a pedicab. This price is somehow fix as the pedicab drivers explained to us that they have to use a lot of their electric power going up to Alta Vista hotel (as it is uphill).

Here are the lists of the things and services we felt deeply disappointed from this hotel:
- We were assigned in Markham building that is far away from the main lobby and pool. It was not funny to walk up and down the hill knowing that we have small kids with us. The rooms are big but are so outdated. We booked 3 rooms but one of the room is assigned far away from the the rest. My husband complained but their reason is because they are fully booked (LIARS?) We observed all the other rooms beside us and the AC's are not even working.
- There are no phones in the rooms. So if you have an emergency you have to walk all the way to their lobby. When I ask the reception the next day that is only the time they told me I can call to a cellphone number. Like, hello? should we not be informed about all these stuff during check in??
- On our first night in Boracay we took the last shuttle back to the hotel, but when we reached the lobby there is no one in the reception. All the keys were just placed by the reception counter. Like all the other guests or non guests can just get the keys and open the rooms ( We felt so unsafe).
- Our safety deposit box is not working. My husband complained 3 times and still nothing happened until we check out.
- Our rooms were never cleaned in that 4 day stay.
- There are monkeys freely going around in the hotel esp. in the area where we stay. I was personally worried about it because we were not informed and there is not even a single signage that warns us about it. When I complained to the reception the receptionist even seemed unbothered. And just told me to not open our balconies. Like what the f*** How will we know about these if the kids not saw those monkeys to begin with.
- The breakfast is plated and cold.

The only good side is their pool and the people working in the restaurant. This hotel seemed to be understaff and totally outdated.

Date of stay: March 2023
    • Value
    • Location
    • Service
Thank laysme
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 16, 2023

One of the place that you can give a try if you are looking for a peaceful, chill and calm place. Totally away from so much busy and crowded place.

Accommodating with good customer service. Clean rooms, good facilities, good food.

Date of stay: March 2023
Trip type: Traveled as a couple
Thank Jonathan F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 14, 2023

The best get away place away from crowded stations in Boracay.Has a overlooking view and a walking distance going to Puka Beach. They have schedule trips going to boracay beach and also in puka.Rooms are spacious though it was not really a soundproof coz you can clearly hear guest from other rooms. But over all its relaxing especially on the massage spa.

Date of stay: February 2023
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank Josie P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 30, 2023 via mobile

The place is unexpectedly breath taking.. We booked this hotel because of the good reviews and the pics posted and it never fail and went beyond our expectations.. The place is really so good.. It maybe far from the station 2 but the rides going there is accessible.. Alta vista has their own shuttle going to D MALL, so nothing really to worry..

Date of stay: January 2023
Trip type: Traveled with friends
Thank kashlex
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 21, 2023 via mobile

The best staffs and hotel rooms ever! you can relax after a tiring day at the beach and the view was epic 😍😍 great to wake up in a beautiful scenenery ♥️♥️♥️

The shuttle drivers are all friendly and accomodating!

PS: shout out to Miss Gold of Alta! thankyou for taking care of us! we really appreciate it!

Date of stay: January 2023
Trip type: Traveled with family
Thank Jjeryl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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