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All reviews infinity pool free shuttle buffet breakfast rooms are spacious main beach accommodating staff thank you so much island crowd bathtub hassle
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1 - 6 of 556 reviews
Reviewed May 31, 2022 via mobile

Thank you so much for the very good food, excellent service and your one of the best hotel accommodation i ever had in boracay.
The staffs are all accommodating, approachable and respectful. They attend to our needs as soon as possible.
Will surely recommend your resort hotel to our friends and relatives

Date of stay: May 2022
Trip type: Traveled with family
Thank AntonetteD16
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 27, 2022

We had a great time in Alta Vista, staffs are amazing!! from the front desk, drivers (hello to RV great guy), to housekeeping (shoutout to Ariane and Saira) they made sure that we have a clean room everyday, and even the guards are so friendly and accomodating! Foods are delicious too! Will sure be back for our next family vacay to Alta Vista! And hello to Ms. Gold as well. Thank you for taking care of us!! ♥️

Date of stay: May 2022
Trip type: Traveled with family
Thank Jjeryl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 28, 2022 via mobile

I had a hard time communicating with the concierge until I decided to raise my concerns to their facebook page which was very accommodating. I was then introduced to Ms. Rochelle who made sure my concerns were addressed.

Rooms are a bit far from the lobby unlike from other hotels where you just use an elevator or ride a golf cart to your room. (About 3min walk depending on your room building)

Their restaurant is currently closed and you have to pre order your breakfast for the next day. You might want to consider this if you will arrive with an empty stomach just like us.

Their shuttles are scheduled only 4x a day to and from Dmall. (Also another thing to consider) we had to pay extra 300php for a shuttle ride when we arrived just so we can go to the dmall since they have no restaurant where we can eat and it's already 1pm. They call it special ride when you want to ride the shuttle out of their schedule.

It was around 10-15mins away from the "city" where the life of boracay is. (In our case we don't mind since we like it better when it's peaceful around) but if you like the party life and be near the stores you might want to consider this as well.

You may also consider that their location is away from the beach at least 5mins. But they have free shuttle which also has time schedule.

Staff was very accommodating though. Thank you. The pool has a relaxing view especially on our stay where we had it for ourselves.
They also have a spa where you can relax after a full day of activities. I suggest you prebook for they can only accommodate few.

Overall I would recommend this hotel for people who want a peaceful and relaxing stay away from the crowd. Thank you

Date of stay: March 2022
Trip type: Traveled with family
Thank Daphne H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 27, 2022 via mobile

Breathtaking balcony view from the room that is clean. And fresh that has comfortable beds and pillows and a bath tub. Wifi is great, very good signal...And the hot water is working well. The overlooking infinity pool is beautiful and relaxing, nice to take photos specially in the morning while having breakfast. The free shuttle is one of their best service for guests. The staff are ok pleasant and polite. Highly reccomendable.

Date of stay: March 2022
Trip type: Traveled solo
Thank Iamtravelinds
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 14, 2022 via mobile

We went to Alta Vista for a work trip as a group of 30+, just as the alert levels came down. And the little things they did made it worth the trip just as much as their grand preparations.

You get the welcome drinks and the assistance to the room. You are greeted by a welcome message in the room with very local/nature-loving touch, with some snacks and cola. The staff, though we know are understaffed, were very pleasant. You feel them rushing just before our activities, but resume to being warm and accommodating as soon as we got through it.

Their restaurant is wide and spacious, this is where we held our sessions. We still wore masks, but you feel safe more because we had more than enough space, and the breeze just goes through the restaurant and the pool. There's no buffet breakfast yet, but they serve plated meals. If you're staying in for lunch or dinner, they can also arrange it for you.

They have scheduled shuttles to go down to D'Mall Boracay. And knowing they are understaffed, I sometimes do not request for it anymore. But their staff Herbert would always be attentive and just stop us on heading down to the gate to commute, to offer the shuttle instead.

The rooms and shuttle smell so nice. I guess it's their signature scent, it's synced that you almost know it's Alta Vista when you ride the shuttle and enter the room after a day of being in the beach. It smells so relaxing. And they have such a nice uniform with their hats on the male staff. From their airport welcoming committee, to their bellboys, it makes for a more summer vibe.

It's not the hippest location in the block, with the New Coast coming up and about, but this resort is just the right mix of getting soaked in nature - just around the corner of the white sand beach and just immersed in trees and wonderful landscapes up the hill - with graciously accommodating staff.

Good for families, if you have babies or oldies, because you do not hear the party music and crowd bustling along the main beach, with just the right amount of amenities with their pools and jacuzzi.

Room tip: They have a lot of rooms; if you're travelling with toddlers and seniors, request for the room with the least walk-up the stairs.
Date of stay: March 2022
Trip type: Traveled on business
1  Thank nicoelsan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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