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Reviewed August 7, 2022 via mobile

I am definitely going back with our family as these guys at Coast set such a high standard for service and hospitality, other hotels will pale in comparison. They watch over your things so you feel more secure going to the beach, they go the extra mile, and they just have a passion to genuinely serve customers. You can really see excellence and staff with such good and proactive attitude in giving 200% to all of their customers.

Date of stay: August 2022
Trip type: Traveled as a couple
1  Thank datamom938722
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sharmen Burro, Other at Coast, responded to this reviewResponded August 9, 2022

Dear datamom938722,

Funshine Greetings from COAST!

Thank you for taking the time to leave us a positive feedback. It is a great pleasure to know that you've enjoyed our great service during your stay with us.

We are grateful that you took noticed of the details of our service. We took pride of our staff who ensure we have satisfied guest everytime they leave the hotel.

datamom938722, Once again thank you for the kind words left for us and we are certainly looking forward to welcoming you again soon. Till your next Boracay escapade.

Thank you very much.


Yours truly,

Sharmen Burro
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2022

DO NOT LOOK ANYWHERE ELSE! We stayed at Coast for 5 days, 4 nights end of June thru July 2022 and it was AMAZING from the location, the FOOD, the bed, the bathroom, the food, the entertainment, EVERYTHING! I've traveled to 10 countries and over 35 states in the United States and stayed at 4 to 5 star hotels and resorts and yet NOTHING compared to what we experienced at COAST. DO NOT BOOK ANYWHERE ELSE, you will NOT find the same service. We were a party of 12 and my entire family were just in AWE with the service we received at COAST.

Before I start, I want you to remember these names for they were EXCEPTIONAL: Ate Nor at the airport, John Tanaya - Manager (every resort should have one like him). Ms. Apple at the front desk, Lloyd from Cha's Cha's beach cafe, talk about above and beyond service :), Christian from Cha's Cha's, Cha's Cha's head chef - Sir Gilbert Ramos (Thank you for the custom boodle fight - DELICIOUS food), Kuyas Ben and Bryan, Ms. Joy, soooo many more!!!

First of ALL, the service provided to us were "PROACTIVE" and not "REACTIVE" from the moment we came in, all the way until we left. We brought our two Pomeranians (Appa and Dibo) and they were also treated like royalty. They had their welcome sign in our room with our dogs names, dog bowls ready for them. Allow me to give you examples:
a. As we walk towards the beach, before we can ask, they lay down banig for us already.
b. My husband brought me my laptop poolside and before I knew it, the pool attendant (Kuya Ben) already had a table for me.
c. John Tanaya NEVER says no, he figures out how to make it happen for his guests. Every hotel MUST have a John Tanaya to teach beyond 5 star customer service.
d. We were greeted with our names almost all the time.
e. YOU NEVER have to ask, they know what you need before you even think of it.
f. John Tanaya helped me with a vet for my dogs since we needed shipping permit back to Manila and he did NOT stop until we got it.

COAST Boracay should provide top notch customer service training to ALL industry. Honestly, I will come back to COAST Boracay anytime! I hope Sir John Tanaya and crew will still be there by then :) I could say A LOT more but I think you get my point. Feel free to message me if you want more information.

Special shoutout to Kuya Troy (not a coast staff) but he was excellent with helping us with our tours and he is an excellent photographer :) - You can find him outside of Coast or just ask John Tanaya - HE WILL FIND HIM :) - There's NOTHING he cannot do!

Date of stay: June 2022
    • Sleep Quality
    • Rooms
    • Service
1  Thank marip895
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sharmen Burro, Other at Coast, responded to this reviewResponded August 9, 2022

Dear marip895,

Funshine Greetings from COAST!

Thank you for your awesome feedback in TripA, we are delighted that you had an amazing stay in the island and we are equally happy that you chose COAST as your residence in Boracay Island.

We are always committed in providing quality experiences for our guests and we are heartened to know the Cha Chas beach cafe who had great variety of food, the bed, the bathroom and the entertainment and most especially our proactive staff have delighted you.

Thank you for giving Nor, John, Apple, Lloyd, Christian, Chef Gilbert, Ben, Bryan and Joy the recognition for his exemplary service. Your compliments will go a long way to motivate them.

marip895, we hope to welcome you back in the near future and to be of service once again, meantime, we wish you all the best and more Funshine travels ahead. Till your next Boracay escapade.

Thank you very much.


Yours truly,

Sharmen Burro
Guest Relations Manager

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Reviewed August 5, 2022 via mobile

Top 5 reasons to stay at COAST:

1. Location! This is the exact spot in the middle of the best beach and action. Nothing is worse than being far away from all the fun.

2. Amazing management. They will move heaven and earth to make sure literally everything is perfect for your stay from arrival to departure.

3. Great beds and hot showers. Perhaps the best beds in Boracay.

4. An awesome pool that’s great for chilling when you’re finished at the beach.

5. ChaChas restaurant has the best breakfast buffet and an amazing dinner selection. I recommend the seafood steamer bag. And nothing beats coffee on the beach in the morning.

Date of stay: August 2022
Trip type: Traveled solo
Thank hookerfromvegas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Julie Anne Eduardo, Other at Coast, responded to this reviewResponded August 6, 2022

Dear Nevan Hooker,

Funshine Greetings from COAST!

First and foremost, I would like to express my deepest appreciation for choosing COAST as your home here in Boracay Island. Thank you as well for taking the time to share your feedback during your recent stay with us. As we aim to leave our guests with wonderful experience, it brings me much delight to learn that your stay was perfect from arrival to departure.

We are indeed fortunate to be situated at a strategic location, which rewards many guests, like yourself, with stunning views of the beach and proximity to all the Funshine moments in Boracay. Likewise, we are pleased to know that our rooms as well as our culinary delights at Cha Cha’s were wonderful highlights during your stay. Your kind words will certainly be conveyed to the team as these will certainly go a long way to motivate us.

Nevan Hooker, we are looking forward to welcoming you back in the near future.

Till your next Funshine travels.


Yours truly,

Julie Anne Eduardo
Hotel Manager

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Reviewed August 2, 2022 via mobile

Coast hotel is situated in heart of Station 2 on the beach.
Good facilities and awesome staff who can't do enough to enhance your stay.
Jony was great. His beach service was unbelievable, bringing towels, drinks and catering to all our needs.
Will be our hotel of choice on our next trip to Boracay!

Date of stay: July 2022
Trip type: Traveled as a couple
Thank Scottmckd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sharmen Burro, Other at Coast, responded to this reviewResponded August 9, 2022

Dear Scottmckd,

Funshine Greetings from COAST!

Thank you for taking the time to share this review with us. We are extremely heartened to know that you had an impeccable stay at our hotel.

We are grateful that you are very please with your stay and you mentioned a true manifestation of excellent service that you experienced with us.

Thank you for giving Jony the recognition for his exemplary service. Your compliments will go a long way to motivate them.

Scottmckd, We look forward to welcome you back in the near future and be of service once again. Till your next Boracay escapade.

Thank you very much.


Yours truly,

Sharmen Burro
Guest Relations Manager

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Reviewed July 31, 2022

If you really want a VIP treatment throughout your stay choose COAST ❤️❤️❤️ From port to hotel alagang alaga po kami. Their employees are friendly & respectful kudoooossss!!!! Also,if you want a Stress free vacation with your fam Choose coast! ❤️ Bonus na iyong super yummy na food ! We really like the ube champorado

Date of stay: July 2022
Trip type: Traveled with family
Thank Rachelle_liza
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sharmen Burro, Other at Coast, responded to this reviewResponded August 9, 2022

Dear Rachelle_liza,

Funshine Greetings from COAST!

Thank you for taking the time to write your review regarding your most recent stay with us. Feedback such as yours is very important to us in our journey in providing exceptional experience.

We are grateful that you took noticed every details of your stay; from our seamless transfers, the pool, the Cha Chas beach cafe who had great variety of food and service, and the rest of our friendly and respectful staff, they are our main assets in providing excellent service.

Rachelle_liza, thank you once again for your wonderful review and we look forward to welcoming you back again.

Thank you very much.


Yours truly,

Sharmen Burro
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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