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Jenn N

Dishonest restaurant.

Review of Hayahay Resort
1.0 of 5 bubblesReviewed Apr 7, 2024
Please be careful if you are dining at the restaurant. I ordered crab and fish, you pay by weight & price. The crab was 1185 PHP and the fish was 420 PHP. But when the bill came, the crab is 1300 PHP and the fish is 450 PHP excluding service charge of 190 PHP.

They sneaked the additional price to the bill. I noticed it because I’m sensitive to numbers and also I will speak up when it’s not right.

The staff was extremely rude when I pointed it to her even though she adjust the bill.

Dishonest.
Date of stay: March 2024
Room Tip: Dishonest restaurant
Trip type: Traveled with family
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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3 - 8 of 176 reviews
Reviewed March 2, 2024 via mobile

I have stayed at the older building many times. This was our first time staying in the new building. The rooms are tiny. Very clean. Not vey comfortable. I have no idea what they were thinking. So much space wasted that could have been used to make the rooms bigger. The staff are amazing. The food is excellent. I will stay in the older building from now on.

Date of stay: March 2024
Trip type: Traveled as a couple
Thank AdventureMonkey12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 4, 2024

NO sea views at all from rooms here at all. The ocean breeze rooms are simply first floor. The only ocean view is from the 1st floor bar.
Staff are lovely and helpful. Reasonable pricing for such a tourist focus resort. Fish is expensive along the beach, but a variety of food available for all. I would stay again but don't over pay for something like a sea view you cannot get. See photo of the" ocean breeze view" staff on e again are lovely, clean nice rooms. Enjoyed but don't over pay.

Date of stay: December 2023
Trip type: Traveled as a couple
Thank Lee J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 14, 2023

This review is for the restaurant only.
We stopped there for dinner.
Ordered Thai shrimp dish and a Thai prawn dish.
Service was slow and the waitress could not answer any questions about food.
For example they have a section of “Sizzling dishes” we asked what the dishes were made with. They didn’t know. We asked , “sweet, sour, spicy?”
3 wait staff didn’t know.
It wasn’t a language issue .
My GF is Filipino.

Food came and it was an appetizer portion.
The shrimp was maybe 6 small pieces. Medium size.
The prawns were the size of jumbo shrimp.
All completely shelled .
Rice was extra.
Water was extra,
Way over priced for tiny portions.

Room tip: Avoid the restaurant
Date of stay: October 2023
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Jeff B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 23, 2023 via mobile

Disgraceful service. Food was very poor and overpriced. Then they overcharged us and reduced my wife to tears. Continue to accuse her of underpaying. Manager was worse and had poor attitude as did stay. If accommodation is anything like restaurant be afraid, very afraid.

Date of stay: April 2023
Trip type: Traveled as a couple
Thank brydaitom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 5, 2023

We ate at Hayahay Resort for dinner. The red Thai beef curry consisted of undercooked potatoes and beef that was closer to beef jerky than a texture of what had been brewed in a curry. Moving onto the pork bbq, this was similarly hard to chew to the point that we couldn’t eat it at all. Lastly, our burger bun was hard to the point of being fossilised. I would highly recommend on your next visit to Alona beach at Panglao that you walk an additional 20 steps either side of this restaurant and experience something that is edible.

Date of stay: April 2023
    • Value
    • Location
    • Service
Thank Mike L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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