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All reviews robinsons mall buffet breakfast convenient location airport transfer nice pool offer free swimming pool hotel is located city tour free airport definitely stay here again honda bay visit palawan day tour stayed here for nights wifi tricycle
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1 - 6 of 326 reviews
Reviewed 10 February 2020 via mobile

Friendly staff
Good location - across from Robinson Mall & short ride to airport
Free airport shuttle
Nice poll with ‘jacuzzi’ jets
Breakfast was OK but serving bread & no butter or margarine is odd
Few times needed to ask for towel
Make sure your room is facing carpark (not great view, unfortunately) if you would like to have some sleep as other rooms are very noisy.
Need a bit better maintenance
Little fridge is handy to keep drinks cold.

Date of stay: January 2020
Trip type: Traveled with friends
Thank 928martinah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday S, Front Office Supervisor at Holiday Suites, responded to this reviewResponded 21 February 2020

Dear 928martinah,

Thank you for sharing your honest review with your recent stay with us. I would like to apologies if we did not meet your expectation is some areas.

Thank you,

Kenneth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 February 2020

Location: 5/5
Cleanness: 5/5
Customer service: 5/5
Wifi connection: 4/5

Opposite of the hotel is Robinson shopping mall.
Hotel restaurant the food is limited, management may consider more variety in the near future.
Nothing much to eat after 9pm in that area, better stock up in case you are hungry.

Room tip: Good location
Date of stay: January 2020
    • Value
    • Location
    • Service
Thank h0ng23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday S, Front Office Supervisor at Holiday Suites, responded to this reviewResponded 21 February 2020

Dear h0ng23,

Thank your for giving us great review. Apologies if we did not meet your expectation in some areas. However, we are already working on our food choices to serve you better.

Best regards,

Kenneth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 January 2020

Great location, clean, excellent service. Quiet and comfortable rooms, where my family and I slept peacefully. Convenient location, right across from the Robinson Place shopping mall. Very nice pool. Excellent value.

Date of stay: January 2020
    • Sleep Quality
    • Rooms
    • Service
Thank Blueclef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday S, Front Office Supervisor at Holiday Suites, responded to this reviewResponded 21 February 2020

Dear Blueclef,

Thank you for giving us all 5 stars! We appreciate that you enjoyed your stay with us.

Best regards,

Kenneth

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Reviewed 27 January 2020

I think that's about it, near the airport. Average accommodation (not as good as it looks on the photos) - not to be mistaken for Holiday Inn. Breakfast with limited choices (doesn't even have a butter during our stay).

Date of stay: January 2020
1  Thank pasky357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday S, Front Office Supervisor at Holiday Suites, responded to this reviewResponded 29 January 2020

Dear Pasky357,

Thank you for choosing us as your holiday destination is Puerto Princesa. We would like to apologize if we did not meet your expectations in some areas. Rest assured that we will look into this and will do our best to continue improving our services.

Best regards,

Kenneth

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Reviewed 25 January 2020 via mobile

The staff is really helpful and fluent in English. Also the rooms are cleaned everyday and no insects are to be found. Likewise, a clean beautiful pool.
The hotel had good communication with the travel agency and was up to date with scheduled tours, making planning very easy. And the last day tour and checkout without trouble.
We had a very lovely 3 day stay at this hotel.

Date of stay: January 2020
Trip type: Traveled with friends
Thank bryankonijn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday S, Front Office Supervisor at Holiday Suites, responded to this reviewResponded 29 January 2020

Dear Mr. Bryanknijin,

We are happy to hear that you enjoyed your recent stay with us. It will always be our pleasure to make your stay memorable. We can't wait to see you again!

Best regards,

Kenneth

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