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11 - 16 of 258 reviews
Reviewed January 1, 2020

From the moment we check in, we really feel it will be a great experience. Everyone was really helpful especially Teody the duty in front office, who assited us very well and the’y treated us more than a special ,they provide what we need, they gave us a great service and the smile that he wear while they talking to us. Thank you!
We booked in agoda last minute. Til’ our next visit here in PH.

Date of stay: December 2019
    • Value
    • Rooms
    • Service
Thank G2391PZpedrol
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
EmpireSuites2019, FRONT OFFICE TEAM LEADER at Empire Suites Hotel, responded to this reviewResponded January 10, 2020

Good day! Greetings From Empire Suites Hotel.

We highly appreciated the five stars rating!

We thank you for staying with us, and we are grateful for sharing your feedback on your recent visit in our hotel. We truly appreciate your effort in giving your comments, and sincerely we are very happy that our value for money amenities and services met your needs and expectations.Through your valuable feedback, we are confident that other guests will try and feel the Empire Suites Hotel experience. Thank you for supporting our hotel, I am really glad to know you will visit us again and continue to recommend our property.

We certainly look forward to welcoming you back and for choosing Empire Suite Hotel as your second home in Palawan in the nearest future. In the meantime, if I can be of any further assistance, please feel free to contact us at your earliest convenience.

Sincerely Yours,

Jennifer T. Vega
FRONT OFFICE TEAM LEADER

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2019

Loved the free airport shuttle. The staff are very courteous and made us feel welcome. The hotel is very clean and has beautiful decor. Near the hotel there are a lot of food options like grilled chicken, some fast food chains, grocery stores and pharmacy. Also there are massage and hair salons for relaxation.

Date of stay: December 2019
Trip type: Traveled with friends
Thank prativas2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
EmpireSuites2019, FRONT OFFICE TEAM LEADER at Empire Suites Hotel, responded to this reviewResponded January 1, 2020

Dear Valued Guest!

Good day! Greetings From Empire Suites Hotel.

Thank you for choosing Empire Suites Hotel and taking the time to leave a review on trip advisor. We are very happy to hear that you enjoyed your stay with us. We truly appreciate your effort in giving your comments, and sincerely we are very happy that our value for money amenities and services met your needs and expectations. Your honest feedback is a way for us to know what we are doing well and what we can improve upon.

Thank you again for leaving some feedback and we hope to see you again soon!

Sincerely Yours,

Jennifer T. Vega
Front Office Team Leader

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 21, 2019

Empire suits is very modern, it’s situated in the center of the city, the staff were very accommodating and very informative, the room was spotless, the price is very good for the service you get, but in saying that I got a 50% off by booking online, this is definitely the place I’ll stay at if I come back to Puerto Princesa.

Date of stay: December 2019
Trip type: Traveled solo
Thank 961sheenal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
EmpireSuites2019, FRONT OFFICE TEAM LEADER at Empire Suites Hotel, responded to this reviewResponded December 26, 2019

Hi Ma'am Sheena,

Good day! Greetings From Empire Suites Hotel.

Thank you for choosing Empire Suites Hotel and taking the time to leave a review on trip advisor. We are very happy to hear that you enjoyed your stay with us. We truly appreciate your effort in giving your comments, and sincerely we are very happy that our value for money amenities and services met your needs and expectations. Your honest feedback is a way for us to know what we are doing well and what we can improve upon.

Thank you again for leaving some feedback and we hope to see you again soon!

Sincerely Yours,

Jennifer T. Vega
Front Office Team Leader

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2019

I was on a business trip. Empire Suites in a great place to stay. Staff is super friendly. The hotel is located in the center of the city giving you a wide variety of places to chill after a long days work. Cable tv can surely be improved. But overall, it is a nice place even for an overnight quick stay.

Date of stay: December 2019
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank David D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
EmpireSuites2019, FRONT OFFICE TEAM LEADER at Empire Suites Hotel, responded to this reviewResponded December 19, 2019

Dear Valued Guest,

Good day! Greetings From Empire Suites Hotel.

We thank you for staying with us, and we are grateful for sharing your feedback on your recent visit in our hotel. We truly appreciate your effort in giving your comments, and thank you to address your concern about the cable tv you can assure that, we will raise up your concern to the management. Thank you again for supporting our hotel.

We certainly look forward to welcoming you back and for choosing Empire Suite Hotel as your second home in Palawan in the nearest future. In the meantime, if I can be of any further assistance, please feel free to contact us at your earliest convenience.

Sincerely Yours,

JENNIFER T. VEGA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2019

We stayed in Empire Suites last Nov. 20 to 22. The hotel is good. The staff are very accomodating. And lastly, it is budget friendly. Highly recommended especially for those budget friendly travellers.

Date of stay: November 2019
Trip type: Traveled with friends
Thank edwinpadre
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
EmpireSuites2019, FRONT OFFICE TEAM LEADER at Empire Suites Hotel, responded to this reviewResponded November 29, 2019

Good day! Greetings From Empire Suites Hotel.

We highly appreciated the five stars rating!

We thank you for staying with us, and we are grateful for sharing your feedback on your recent visit in our hotel. We truly appreciate your effort in giving your comments, and sincerely we are very happy that our value for money amenities and services met your needs and expectations.Through your valuable feedback, we are confident that other guests will try and feel the Empire Suites Hotel experience. Thank you for supporting our hotel, I am really glad to know you will visit us again and continue to recommend our property.

We certainly look forward to welcoming you back and for choosing Empire Suite Hotel as your second home in Palawan in the nearest future. In the meantime, if I can be of any further assistance, please feel free to contact us at your earliest convenience.

Sincerely Yours,

Jennifer T. Vega
FRONT OFFICE TEAM LEADER

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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