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Reviewed 12 October 2018

Such an amazing and relaxing stay. For travelers , I highly recommend this hotel to be your best place to stay here in puerto It's very comfortable and very accessible to malls and big establishments

Date of stay: October 2018
Trip type: Traveled on business
Thank Nel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
empire s, Front Office Department Head at Empire Suites Hotel, responded to this reviewResponded 14 October 2018

Hi Nel B,

Thank you for taking the time to write your review of our property, your comments are very much valued. We are happy to know that you enjoyed your stay. Please know that we will continue to provide this kind of service and constantly improve it. Thank you again, and we look forward to seeing you on your next trip to Palawan.

Safe Travel Always!

John Michael Auditor
Front Office Department Head

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 September 2018 via mobile

I went to Puerto Princesa twice this year: July with my husband and September with my mom and aunt, and I can't think of anywhere else to stay than in Empire Suites.

Pros:
*They have the warmest staff. The driver and another staff who picked us up at the airport were extremely nice and courteous.
*Room is clean and the breakfast is good
*LOCATION IS EVERYTHING because its right smack in the middle of the city. We forgot to bring all our toiletries but there's a small grocery inside a pharmacy right across the street. There's a milktea shop right below the hotel, a famous brunch place a few steps away and so many other restaurants nearby. In fact, when my mom suddenly got the urge for some midnight snacks, we found a "turo2x" place nearby.

Cons:
The only thing wrong that I can think about this place is that some rooms don't look exactly like the ones in the pictures but you can always just check with the receptionist.

All in all, I LOVE THIS PLACE and will definitely stay here again on my next visit.

Date of stay: September 2018
Trip type: Traveled as a couple
1  Thank Jessa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
empire s, Front Office Department Head at Empire Suites Hotel, responded to this reviewResponded 4 October 2018

Hi Jessa H,

Good day!

Your review is well much appreciated. We are happy that you enjoyed your stay here at Empire Suites Hotel. Please know that we will continue to provide this kind of service and constantly improve it. We do hope to see you again the next time you visit Puerto Princesa City, Palawan. Safe travels.

Best regards!

John Michael Vincent Auditor
Front Office Department Head

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 14 September 2018

We were very pleased with the hospitality and friendliness of everyone at Empire Suites Hotel. Nice hotel but Old hotel. The staff was very friendly and welcoming and seemed to genuinely care. Thanks to you front desks and the other staff, we had a very nice stay. The rooms were clean and comfortable.

Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Jenie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
empire s, Front Office Department Head at Empire Suites Hotel, responded to this reviewResponded 17 September 2018

Hi Jenie G,

Good Day!

Thank you for your honest review. We are happy that you're satisfied and enjoyed your stay here at Empire Suites Hotel. Please know that we will continue to provide this kind of service. We look forward on seeing you again on your next visit here at Puerto Princesa City, Palawan. We thank you for you on behalf of all Empire Suites Hotel Staff. Safe travels!

John Michael Auditor
Front Office Department Head

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 September 2018 via mobile


From checked in, the welcome drink, it’s clean and fast service, the buffet breakfast and the complimentary shuttle to the airport, absolutely faultless. It’s a place to stay in Puerto Princesa, palawan Highly recommended

From: Deniega’s family

Date of stay: September 2018
Trip type: Traveled with family
Thank 837ceed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
empire s, Front Office Department Head at Empire Suites Hotel, responded to this reviewResponded 17 September 2018

Hi Cee D,

Good Day!

Your review is well much appreciated. We are happy that you're satisfied and enjoyed your stay here at Empire Suites Hotel. Please know that we will continue to provide this kind of service and constantly improve it. We do hope to see you again the next time you visit Puerto Princesa City, Palawan.

Safe Travel Always!

John Michael Auditor
Front Office Department Head

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 August 2018 via mobile

We are a couple who lives in El Nido and everytime we go on trip to PPS, I always book a hotel to stay. This hotel is way more than what I have expected. It was worth the price for the stay! Amazing and spacious lobby, very minimalist but elegant interior, clean and most of all very welcoming staff. Two thumbs up for tge conplimentary mango juice and short check in process! :)

Date of stay: August 2018
Trip type: Traveled as a couple
Thank Lovelie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
empire s, Front Office Department Head at Empire Suites Hotel, responded to this reviewResponded 2 September 2018

Dear Lovelie,

Good Day!

Your review is well much appreciated. It looks like we have met (and hopefully exceeded) your expectations during your stay here at Empire Suites Hotel. Please know that we will continue to provide this kind of service and constantly improve it. We do hope to see you again the next time you visit Puerto Princesa City, Palawan.

Safe Travel Always!

John Michael Auditor
Front Office Department Head

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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