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Sunlight Hotel Puerto Princesa
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5 - 10 of 196 reviews
Reviewed June 5, 2019
Good choice in Puerto Princesa city

This hotel is very good choice in Puerto Princesa city. The location is in the center of Puerto Princesa and near from central market. Hotel is very clean and the staff will help for everything. If I will come back to Puerto Princesa city will stay in this hotel again.

Date of stay: June 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 4, 2019
In the middle of everything, but.

We were left at the airport after organising a transfer with the hotel. So things didn't start out well. When we arrived at the hotel and after asking the question, why, we received the obligatory smile with no explanation. The inner rooms are very dark and bedside lights are inadequate to read by. Don't know what the staff were doing the first night in the corridor but they were very noisy most of the night. The bed mattresses are rock hard. The breakfast over the weekend was good but week days no so. You are located in the middle of everything, so that is a plus.

Room tip: Ask for a room with a view
Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 2, 2019 via mobile
WOW

Dined @ Ricardo's Restaurant together with my family, a group of 12 . Had a reservation with Madam Gwen The General Manager. Everything was a blast, the food their service and the amenities. Thank you so much Mam Gwen for Accomodating us. Also to JESSICA the front office associate who answered all my queries. Highly Reccomended.

Date of stay: April 2019
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SunlightHotels, Corporate Executive Assistant at Sunlight Hotel Puerto Princesa, responded to this reviewResponded April 3, 2019


In Behalf of the Management and staff of Casa Ricardo's Restaurant, we would like to thank you for staying with us and giving us the opportunity to serve you. Your comments are highly valued and it is with great pleasure to have served you during the duration of your stay. We are looking forward in welcoming you on your next visit with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2019 via mobile
Avoid

I booked this room before I read the reviews. Could not warn enough to stay away! There is a strong odour in the whole hotel that smells like sewage! It comes through the vents in your room and you breathe it in! Me and my partner requested for a room change and soon to find out all rooms smell like it and the just masked our new room with air freshener that soon wore off. It shows you on the site that your room will have a balcony but it’s an inside balcony shared with all the other rooms - no privacy. The staff were friendly but acted like they didn’t know there was a sewer smelling problem! Its not good for your health to be breathing it in. Showers are also rusty. Wifi did not work whilst we were there.

Date of stay: February 2019
Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 18, 2019 via mobile
Nice staff, gross room

Customer service was great but our bathroom had mold everywhere. Along the bathtub, near the ceiling vents, the carpet felt wet and mildewy. Wall paper in the hall was black looking and peeling. Bathrooms were marble/stone looking and look nice in pictures but upkeep needs to be improved. Mattress felt like we were sleeping on the floor, very very firm

Date of stay: February 2019
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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