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Amazing experience in a Private Tour A

We had the most amazing time with the private tour A that we did with this agency. They pick us up... read more

Reviewed March 7, 2020
betaoeamandinha
,
Rio de Janeiro, RJ
AMAZING AND FUN EXPERIENCE!

it was indeed an amazing experience. our tour guides, kuya clifford and kuya michael, were very... read more

Reviewed June 20, 2019
beacruz03
,
Ajax, Canada
via mobile
Read all 62 reviews
  
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4 - 9 of 62 reviews
Reviewed February 8, 2019

The tour itself is great. The views are unbeatable and the boat crew are so helpful. They really care about giving everyone a good experience.

The staff at the tour shop itself are another story. They are completely unhelpful and unapologetic. They changed our tours without asking us all because they had made the mistake of overbooking. If you can handle the rudeness and disorganization of a terrible company, the boat crew should give you a good experience.

However, there is no shortage of tour companies and you could probably find one with good service on land and sea.

Date of experience: February 2019
Thank Justine N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 7, 2019

Very unprofessional. At the end of the boat trip, we were left to fend for ourselves and scramble for a way back to our hotel.

Date of experience: December 2018
2  Thank tetetnj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kuya_Cris, Manager at Maambeng Travel and Tours, responded to this reviewResponded January 9, 2019

Dear @tetetnj,

Thank you for sharing your insight and letting us know about the issue. We are truly sorry for what happen during your tour with us and we didn't match your expectation. I extend my apology with all sincerity.

Rest assured you that we will use your comments to make our service even better. Again we are truly sorry .

Happy New Year
May God Bless you all the way!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2018 via mobile

There are many tour operators in El Nido, offering the same tours, but Maambeng made sure we had lots of fun and stayed safe throughout the day. They are all very friendly and the food on board was delicious. On the second day the sea was a bit rough, but Cris and his crew made sure to make the experience unforgettable.

Date of experience: December 2018
Thank EleniPo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 16, 2018 via mobile

My friends and I just returned from a very bad tour the day before so when we booked this we were hoping to make up for it. Boy, did we. The tour guide was friendly and informative. The boat captain was a legit captain and the staff was always willing to help and knew their stuff. The boat was great and legit. We all felt safe and secure. The tour was amazing. The beaches and sights we all saw were other worldy. When I return, and I will, I'll definitely use these guys for another tour

Date of experience: November 2018
2  Thank Jorge A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 22, 2018

Booked 2 day tours with them but unfortunately due to bad weather we only managed to do one but it was great and we had lots of fun. The lunch buffet was very good and more than enough for 5 people.

Date of experience: June 2018
Thank Kilen518
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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