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Reviewed November 29, 2022 via mobile

Been in Apulit last 2020 and now I’m in Lagen. So excited to be here especially I meet again the Reosrt Manager Eds. I found a new family in El Nido Resorts. We’re leaving tomorrow and visit another El Nido Resort property, Pangulasian Island Resort. Special thanks to guide Rowel, GAC Bhel, Mae, Mike, Gamie, Kath, John Ray, Mutya, Jojo, and many to mention.
Grateful to my Lagen family.

Date of stay: November 2022
Trip type: Traveled with friends
Thank Ted G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
El Nido Resorts, General Manager at El Nido Resorts Lagen Island, responded to this reviewResponded November 30, 2022

Dear SGaum11,

Thank you for your recent stay with us.
You are truly one of our most loyal guests, and it is always a pleasure and honor to serve you.
We consider you a family and we guarantee that you will enjoy Pangulasian as well.
We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 29, 2022

Had our first leg of our honeymoon here and it was absolutely incredible. All of the staff were amazing - so lovely and always happy to help. We had Marlon as our guide and he was super fantastic. Very friendly and took us to all the amazing sites on the local islands. 10/10

Date of stay: November 2022
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank 247elliots
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
El Nido Resorts, General Manager at El Nido Resorts Lagen Island, responded to this reviewResponded November 30, 2022

Dear 247elliots,


Thank you for celebrating your honeymoon in our little piece of paradise.
We really appreciate you taking the time to share your experiences with us.
We will surely pass along your commendations to the team, especially to Marlon.

Wishing you lots of love and happiness.

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Reviewed November 29, 2022

This was my second visit to Lagen, what made it more special than the first was the staff. A special shout out to Chef Carlos Caraan who made us feel like long lost friends. He would check on us almost every meal time and would ask us for meal suggestions. Dave and Gamie made happy hour happier. Eric, our tour guide made sure we were safe and was very attentive to us. He also takes the best photos.

Our rooms were kept clean. The resort was quiet and peaceful. The food was good.

Date of stay: November 2022
    • Value
    • Sleep Quality
    • Service
Thank Urduja1121
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
El Nido Resorts, General Manager at El Nido Resorts Lagen Island, responded to this reviewResponded November 29, 2022

Dear Urduja1121,

Thank you for continuing to choose Lagen Island Resorts.
The gesture of giving us a five-star and generous review really bowled us over.
Rest assured we will share your message with Chef Carlos, Dave, Gamie, and Eric.
We hope to see you again soon.

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Reviewed November 28, 2022

One of the BEST vacations we've ever had! The staff, food and the tours they set up for us was 5-star all throughout our there! Staff was so accomodating and ready to assist with whatever we needed. The chef kept on surprising us with the selection and was very patient with our requests (especially considering we had a picky eater with us)! Tours were the right balance of being fun-filled but not too tiring... you still get to arrive back at the resort in time for happy hour! :-)
Only things that can be improved are the beds which could use some upgrading as these were a bit noisy everytime someone moves around on it. There were also areas in the resort with patchy internet but they helped us out by letting us use a meeting room so that we could still attend our online sessions.
Overall, still would VERY much want to go back to enjoy the staff's hospitality, chef's food and the resort's amenities! Thank you to the Lagen staff for making it a memorable stay!

Date of stay: November 2022
    • Value
    • Location
    • Service
Thank marco_bau
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
El Nido Resorts, General Manager at El Nido Resorts Lagen Island, responded to this reviewResponded November 29, 2022

Dear marco-bau,

Thank you for the five-star review and for taking the time to write. It felt great to find out that the team could live up to the expectation you had.

We will definitely look into the improvement of the quality of our beds and the wifi connection we have here in the resort.

We do look forward to welcoming you again soon!

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Reviewed November 12, 2022

This is our second trip to Lagen and third trip to El Nido Resorts. Still the best place to be ever. We were a group of 10 ranging in ages 7 - 70.

Good:
-Rooms and location are still amazing, Get a water cottage.

-Food. Chef Carlos is incredible and will come out to check if you have any requests, allergies, etc.

-Tours. I believe the resort contracts out the boat trips (with one of their guides always accompanying you). We had the boat Zaragoza. Captain and crew were awesome! Your guide will go with you on all tours and even take photos of your family in various places. The boat will have a bunch of cold drinks available and the water is in glass bottles which is much appreciated.

-Pool is fantastic. Towels, cold water, and excellent drinks (more on drinks later).

Other facilities: We had family members still in training for NY Marathon and they used the treadmill and it was excellent. We never went to the kids playroom or library but they exist.

-I slipped (my fault) and saw the doctor on site. He was amazing and able to give me some bentadine and a band aid. I completely forget his name but he is fantastic. Hopefully you do not need first aid, but if you do, this is the doc you want to get it from. Blar! Why can't I remember his name?? He graduated UERM. So know he finished at a top medical school :)

-Snorkeling in front of Miniloc is some of the best snorkeling I have had in the Philippines.

Random:
-They removed the sunrise cruise. I loved it previously. It may not have been a big hit.

-They used to have an excursion at a beach where you would chill and have lunch. This is gone also. There was a rock climbing wall at one point but I think that has been gone for like 10 years.

-I never tried the wifi but Globe had data signal everywhere in the resort.

-Doritos are P450 a bag. This just amused me because I can't imagine ever wanting Doritos that badly. But the stock would go down so people were buying!

Resort Staff:
Honestly, all are excellent. Grounds, rooms, front of house, back of house, they are all amazing. Special shout outs:

Housekeeping: I want to call him Chester but I know that's not correct. He is lovely and so helpful.

Reymark: Awesome

Cassie: She was our point person for everything. Absolutely lovely, will answer any of your 8 billion questions with a smile. She is one of the first to greet you and she will make every bit of your vacation better.

Bam Bam: He was our guide for our excursions. Super fun, helpful, and when water was rough and we started to sink our kayak by mistake, was able to fix it perfectly. Took pictures of us throughout everywhere which was great. He also knows the settings on my phone to take better pictures then I ever could have. We ran late the first day due to jet lagged peeps and he was completely calm about us getting a later than scheduled start. Pointed out all the awesome fish and giant clams.

Sir Mike: he is front of house in the restaurant area. Great personality, vocals and guitar skills like you wouldn't believe. We were there for our mom's 70th birthday and he was able to learn her favorite song to play for her. I can't say enough great things about him. He is so so so talented, friendly, and takes such good care of everyone.

Lohn (or Lhon): a few of us had to leave one day before the rest of our family since the kids had school. He accompanied us to the airport on departure day. So fun and kind. Great person to spend your last moments of vacation with.

Gamie: What can I say about Gamie? He is seriously the best. Bartender in the pool area and will be the person that turns your vacation from amazing to once in a lifetime. He is so friendly, funny, charming, and just all around the best person ever. When I say above and beyond, he takes it to the next level and makes magic happen. Do you have a person who does not drink alcohol but wants the tropical drink experience? He's your man. Someone who doesn't take sugar in their iced tea? Gamie will make it happen. Need suggestions for what to snack on by the pool? Gamie will know what's best.

Summary: Close your eyes to the cost. Is it expensive? Yes. It is worth every centavo? Also YES.

Room tip: Get a water cottage! Massages were great! Lots of vegetarian options available in buffet; ala carte menu available as well
Date of stay: October 2022
    • Value
    • Location
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Thank s m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
El Nido Resorts, General Manager at El Nido Resorts Lagen Island, responded to this reviewResponded November 15, 2022

A big "THANK YOU", for such a detailed and wonderful feedback on all the facets of your stay. We truly appreciate this, and will definitely share with the team. Indeed, we aim to deliver service and quality to each and every guest checking in, and it warms our heart that we exceeded your expectations. We hope to have you back here soon, and rest assured, we will definitely deliver the topnotch service that our team is known for. (Btw, our resort doctors name is Dr. Mark Joseph "Jophet" Amancio.)....Once again, thank you from Team Lagen.

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