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Reviewed 11 June 2020 via mobile

I stayed here with my partner in May and again in June.
It's been hard during lockdown but we felt at home in QI as soon as we arrived. Matt and Julie the managers made us feel so welcome and it felt like we already had made some new lovely friends. They are a breath of fresh air.
The resort itself is so beautiful and our cabin had everything. Big bed, air conditioning, fan, TV, WiFi and lovey bathroom and shower area. You go out of your door and are met with amazing nature, beach and swimming pool. This has been my favourite place on Palawan.
Julie does morning yoga sessions which I really enjoyed and Matt is ready and waiting to offer coffee and breakfast, or another staff member is there.
The food in the restaurant was so tastey and the cocktail options are brilliant, Matt is very passionate with food and drink and as a French person myself,I really appreciated this.

My only regret is not being able to stay longer, we will be back!

Thank you Matt and Julie and all staff for making our stay so enjoyable and for making the lockdown so much easier to handle.

Date of stay: May 2020
Trip type: Traveled as a couple
Thank clairecJ9261FA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paraiso Restaurant, Owner at Qi Palawan, responded to this reviewResponded 28 July 2020

Dear Claire,

Thank you so much for your very nice review! We are so grateful you enjoyed your stay here, the room, the facilities and the activities. We would be so happy to see you again in the future!

We hope you are doing well back in Europe :-)

Take care,

Mat & Julie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 June 2020

QI is without doubt one of the most amazing places I've stayed throughout my travels.
The resort is beautiful with everything you could ever need and is only surpassed by the staff and amazing managers.
Matt and Julie are the friendliest, kindest and most generous people you could meet. They are professional but approachable and only want your stay to be as lovely as possible.
The cabin we stayed in was newly refurbished, with a king sized bed, air con, a good fan, tv, lovely bathroom and nice shower area. Fresh sheets and cold water. Not to mention a 10 metre walk to the swimming pool or the beautiful beach depending on how you feel.
The restaurant has great food, freshly produced. Matt is a great chef as are his staff and they prepare a fantastic menu. He is also a very good cocktail maker and has his own specially infused rum with various flavours to choose from, delicious and his passion shows in the quality of the food, drink and service.
There is a good pool table which we made good use of and a range of activities, even whilst we were in lockdown.
Julie is a very good yoga teacher and even offered me beginner sessions as I'm useless! She made it fun and relaxing and really made me want to get more into it.

I can't recommend this place enough, and am troubled by some recent reviews I've seen here, as I was staying there at the same time as some of these people and observed the true experience they had, which was no different to mine from discussions I had with them.
It's a shame some people seem to be two faced and happily take advantage of generosity with a smile on their face whilst then feeling the need to make up negativity out of greed and the need to try and soil the reputation of kind places that give them everything. Shame on them!

If I come back to Palawan, I will be staying here again and hope Matt and Julie are still there as I would very much enjoy spending some more time with them.

Bloody amazing.

Date of stay: June 2020
Trip type: Traveled as a couple
Thank Woof A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paraiso Restaurant, Owner at Qi Palawan, responded to this reviewResponded 28 July 2020

A very special thank you for these very friendly words and so detailed review! We are so glad you appreciated so much your stay with us and really hope to have a chance to welcome you here again soon.

All the best,

Mat & Julie

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Reviewed 26 February 2020 via mobile

We stayed at Qi for three nights at the end of a Philippine holiday. We wanted it to be a restful few days and it hit the right spot.

On arrival we were welcomed by Matt and given a full lowdown. Our first impressions were great.

The beach houses were private and well sized. If I was to say anything negative it would be they were quite dark and had little draw storage.

We had booked two private island hopping tours through our in country agent. At dinner on the first evening Matt advised us they had been cancelled but he could arrange replacements. A quick WhatsApp conversation with the travel agent proved that to be false so not sure what happened there.

The restaurant was nice with a small but varied menu and was similar prices to other hotel restaurants we ate in.

The beach was amazing. Over a mile of nearly pristine sand. On our last morning Matt took out some staff on a rubbish pick which we thought was great and would have helped had we known. The water was very shallow but I borrowed one of the hotel canoes and went for a nice paddle.

Local staff were all friendly and very helpful.

All in all a great quiet, out of the way, place to stay.

Date of stay: February 2020
Trip type: Traveled as a couple
Thank DGPUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paraiso Restaurant, Owner at Qi Palawan, responded to this reviewResponded 28 July 2020

Dear Guest,

Thanks for recommending Qi Palawan and sharing your experience. We are delighted you had a relaxing stay and enjoyed our resort, its facilities, and its surroundings. Our dedicated staff will take great pride in learning about your kind words.

Your feedback is valuable to us, as we strive to improve with each and every stay. We are currently working on refurbishing all the cottages and took your suggestions into consideration. All houses are now equipped with a light wooden floor, which lightens the rooms.

Thank you once again for staying with us and we hope to have an opportunity to welcome you back to our resort in the future.

All the best,

The Management of Qi Palawan

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Reviewed 17 February 2020

The resort is located about an hour drive from El Nido with little around but what it has to offer on site. Situated at a shallow bay on a part of the island with a frequent high velocity on shore wind, it was established as a kite surfing destination. Since then, owners have changed and the resort currently doubles a a dive resort.

If you re not into either of these two disciplines you may seek it out for its remoteness or friendly staff. It should be noted that the beach is not great for swimming as it is very shallow, at low tide you can walk out more than 150 meters and there s no on site snorkeling.

Excursions to beaches and islands are arranged via the resort and always incl about 45min - 1hr drive each way.

Bungalows are clean and simple with nice shower facilities. We never had an power issues or no hot water. Beds come with mosquito netting so comfortable nights should be available also in the wet season.

Foods not bad and better than the other places we tried but Philippines is unlikely to be anyone s foodie destination.

As anywhere on Palawan, the beach and resort area is ripe with sandflies, courtesy not least by the many more or less domesticated dogs. Be careful to apply plenty of repellent, courtesy of the resort. The sand fly bites can seriously affect your stay in the itchiest way possible.

Overall , we recommend the resort and its friendly staff but visitors should be mindful of where it is and what it is specialized in. We could wish for healthier options for breakfast (just bran cereals or similar) and a better coffee. A board for sharing guest plans in the reception area would also be helpful in coordination between guests for rides and activities.

Room tip: There are only 8 bungalows. all more or less equal
Date of stay: February 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank runesb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paraiso Restaurant, Owner at Qi Palawan, responded to this reviewResponded 28 July 2020

Dear Rune,

Thanks for staying with us you and taking the time to share details of your experience.

Thanks for recommending Qi Palawan and your nice words regarding our dedicated staff.

We apologize for the inconvenience you have experienced with the sandflies as we do everything in our power to get rid of them: daily beach cleaning and regular treatment, complimentary natural repellent available in all rooms, stray dogs being chased. We are also exploring other options that came up from our emails exchange to eradicate them. Unfortunately, sandflies are everywhere in Palawan and our remoteness implies a prolific nature.

Your feedback is valuable to us, as we strive to improve with each and every stay. Thanks for your suggestion regarding the breakfast, we reviewed the menu and are now offering additional options (smoothie bowl, fruit salad, etc.).

Thank you once again for staying with us and we hope to have an opportunity to welcome you back to our resort in the future.

All the best,

The Management of Qi Palawan

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Reviewed 16 February 2020

Three times our flight to Palawan was canceled as a result of the Tall volcano and we were unable to take up our booking. Matt kindly agreed to let us rebook without charge and his gesture was much appreciated. The hotel is in a remote location, natural and unspoilt. The bamboo casitas are large with a good sized bathroom and separate toilet. They have their own individual patios with chairs, table,sunbed and look straight on to the ocean. We enjoyed the food which was delicious and very well priced. Portions were generous. Unfortunatel we were not lucky with the weather but we thoroughly enjoyed our stay.

Room tip: All rooms good
Date of stay: February 2020
    • Rooms
    • Service
1  Thank Epicure40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paraiso Restaurant, Owner at Qi Palawan, responded to this reviewResponded 28 July 2020

Dear Guest,

Thank you so much for such a nice review and your kind words. We always value the feedback of our guests and feel glad you enjoyed your stay with us.

We hope you are doing well back in the UK and hope to welcome you here again.

All the best,

Mat & Julie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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