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MARK M

4D3N STAY IS 5 STARS

Review of Lagùn Hotel
5.0 of 5 bubblesReviewed Jul 24, 2024
Our stay at Lagun Hotel in El Nido was truly wonderful. Our room was amazing—spacious, clean, and beautifully designed. The serene environment and well-maintained environment offered a perfect retreat from everyday life. The highlight of our visit was the accommodating and friendly staff, who went above and beyond to ensure our comfort and satisfaction. From a smooth check-in process to valuable recommendations for local attractions, the service was exceptional. The hotel's amenities and tranquil setting made for a truly relaxing experience. We highly recommend Lagun Hotel for anyone seeking a peaceful and enjoyable stay in El Nido.
Date of stay: July 2024
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (264)
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Traveler rating
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All reviews rooftop pool sensational service breakfast buffet awesome hotel taking pictures would highly recommend this hotel hang wet clothes front office staff boutique hotel town area bed was very comfortable booked rooms deluxe room restaurants and shops we loved our stay every morning filipino hospitality
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Reviewed July 23, 2024

So happy with our stay here at Lagun. Clean room every day, restaurant serves good food and the staff is just remarkable. The pool is clean and the hotel is quiet and peaceful. Reception was so helpful, we could use their phone and they are always available. Tricycle drivers, partner of Lagun Hotel are so kind. Our trip to El Nido is complete with lagun staff. We are coming back and we will absolutely recommend Lagun Hotel to other people!

Date of stay: July 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tu p A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 23, 2024

Excellent Choice in El Nido for Families. Great location for accessing all forms of transportation. Room size was perfect for family of 4 traveling with a lot of luggage
Loft was excellent for kids to have space and get some solid rest
Pool area had fantastic view and pool was clean and well maintained
Breakfast was good. Lots of options for a family. Egg station was a great touch.

Date of stay: June 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Hanzel R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 23, 2024

This is one of my favorite hotel as this is our second time here. This hotel has so many kind, considerate, thoughtful, and caring staff members that is why we alwasy coming back here. We got three rooms and got a taraw cliff front view and it was amazing. Very quiet and peaceful. One of the most relaxing places I have ever been. Would recommend to other visitors in the area. The people there were kind enough to always hold open the door each time we left the hotel. we might have only stayed there for one day but that will be my most memorable day in El Nido. Will visit again soon.

Date of stay: June 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ai C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 23, 2024

The best Hotel right in the town of El Nido. If you just want to relax.This is the best place to cool down especially their roof top infinity pool.Best view plus the daily breakfast they have the best as they have variety.Love their mango shake and the sisig the best!You wont regrer staying here.We live in Los Angeles.Staying here is like away from the busiest of life.Thank you staff of Lagun for your warm welcome.

Room tip: Try their sisig so good!and dip in the pool for a relaxing time.
Date of stay: June 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Rosalie O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 18, 2024 via mobile

The hotel was such a disappointment.

From the time we arrived and entered the lift to go to our rooms there was an awful smell which can only be described as cheese and sweat which isn’t great in heat.
There was smeared hand marks all over the lift which just wasn’t a great first impression.
The smell actually made me sick on arrival to our room in which I then took the stairs for the remainder of the trip.

We booked two rooms, first room was sticky with lots of fruit flies and the second had brown marks on the sheets and overall room felt dirty so they moved us.

The second room was no better, channels on the tv didn’t work, air con leaking on the floor creating puddles of water making it a hazard for the little one.
The sheets and towels again were meant to be white but looked grey from being old, we had to anti bac all switches as there was black finger prints left all over them.
Sticky white residue on the telephone buttons.
Chewing gum behind the head board.

My mothers room was the same, just with a connecting door which lead to room that was not in use but the connecting door was unlocked aswell as the front door so anyone could enter my mothers room which did not feel safe.

After requesting a refund as i felt scammed with what i had booked we was told we had to wait for the following day for a manager.
They offered to move us for the third time which felt pointless as from what we saw all rooms were of the same standard, awful!

We spoke with a manager in which she had to speak to another manager, so was told we should stay for a second night of our four day trip in el nido to hear whether we could get a refund we felt like it was just a slow way of easing us into a big fat no, in which it was.

When booking this hotel I was in two minds in booking lagun or apartments el nido.
We went with lagun as they offered breakfast.
That was another disappointment, breakfast choices were awful so we skipped most mornings.

If I was you, I would stay clear of this hotel.

Date of stay: June 2024
Trip type: Traveled with family
Thank jwynter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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