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skgalvan
Manila, Philippines

Overpriced breakfast

Review of Lagùn Hotel
2.0 of 5 bubblesReviewed Jul 11, 2018
I was amazed to see this big & new Hotel. It was really great outside that i wanted to see it also from the inside so I tried to enter and because I don't stay at this hotel I just decided to eat breakfast here to see how it is inside. Well it was beautiful modern & clean. Quite disappointed that I thought the restaurant was located at the rooftop, no it was not but in the groundfloor. And because they were still in their soft opening they dont have much to food to offer it was I think 10:30 and still havent done my breakfast so I decided to try their Filipino breakfast and bec they have limited menu. I knew that it is high end resto and new so I was not shocked that breakfast will cost 650 pesos. So when it finally arrived it was a small portion, from the tocino, rice & side fruit. It was totally basic nothing special. was not worth 650. I would pay for breakfast for that price if it's all worth it.
I cannot reccomend the resto. But I reccomend the hotel as I liked it very much.
Date of stay: June 2018
Trip type: Traveled solo
2.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
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Lagun H, Sales at Lagùn Hotel, responded to this review
Responded Jul 12, 2018
Hi, Skgalva!

Thank you for taking your time to review our Hotel. We're happy to hear that you found our property as a nice Hotel. Thus, your comments and inputs are highly appreciated as these comments like yours that helps us check and improve our services into a better one. We're hoping that we can welcome you back at the Hotel again and hopefully, the next one is with a better experience.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed June 14, 2018 via mobile

Great place! Great people! Thanks Summer for all the assistance😊Just book directly to them they will help you out with everything. It was a rainy vacation for us but a warm welcome from the Lagun family❤️

Date of stay: June 2018
Trip type: Traveled with family
1  Thank owief
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lagun H, Sales at Lagun Hotel, responded to this reviewResponded July 13, 2018

@Owie F

Thank you very much for having us as your "home away from home" during your El Nido trip and thank you for sharing us your good thoughts on how we had been during your stay - it is highly appreciated.

Ms. Summer and the whole team is very eager in welcoming you back in this Island Paradise.

Until your next visit - which we hope that it will not rain anymore :-)

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Reviewed June 7, 2018 via mobile

Went for dinner and happy hour with friends. We already knew the price would be a bit higher than the other restos/hotels around el nido which was roughly around 600-800 pesos per meal. We ordered the chicken with coconut milk and we were utterly disappointed. We were served bones. Yes, the cheapest cut, like back part. Super bony and really tiny bit of meat. For a good hotel, you wouldnt expect that! Next, the bistek was cold. The meat was so gummy and the gravy wont even budge, it was so cold it wouldnt drip. The portions were also small by the way. For the Happy hour, it was ok. Service was really really great, everyone spot on and very accomodating. But the food needs serious makeover.

Date of stay: June 2018
Trip type: Traveled with friends
Thank ayn c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lagun H, Sales at Lagun Hotel, responded to this reviewResponded June 7, 2018

Hi! We appreciate hearing comments about how we do with the food we served. But we would appreciate it even more if you were able to to let us know about this last night and might be able to assist your concerns accordingly. Please find sometime to visit us again - we still have a lot to offer that other guests have experienced and enjoyed.

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Reviewed June 6, 2018

A Big thank you to management and staff ,Nathan,girlie,Angie,airah and Anna .This hotel is in a perfect location to do tours etc even the view from the balcony of the cliffs in front you is amazing .This is one little Paradise on earth.When you do the tours around the islands here may be your jaw will drop also as mine did with with the shear beauty. Getting back to the hotel this is 100% recommended to all my friends and family

Room tip: Room with balcony facing the cliffs awesome
Date of stay: June 2018
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank Mel H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lagun H, Sales at Lagun Hotel, responded to this reviewResponded June 7, 2018

One of the wonderful couple that we have in our Hotel. :-)
Thank you, Sir Melvin and Ms. Orada for staying with us for such a long time.

We vow to continue to be in the best service that we could - not just with you but with each and every guests.

Until your next visit,

- Lagun Hotel Team

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Reviewed June 4, 2018 via mobile

I’ve seen a good number of hotels in the town proper of El Nido and believe me when I say that this is to date the prettiest one there. Even the tricycle drivers and island hopping kuyas would regard this as the nicest hotel in the area. The entire hotel was thoughtfully and beautifully designed. However what really impressed me about this hotel was its attention to detail to make sure each guest has an amazing stay. For breakfast, certain items were served buffet-style but one’s selected main course is to be served ala carte - I spent both mornings very satisfied with my beautifully prepared meals. We asked the hotel to organize our island hopping tours and the front office would proactively prepare our beach towels ahead of time. The hotel’s manager and staff would always greet us with a smile and give us suggestions on where to eat to make the most of our trip. Upon checkout, they even prepared little tokens for me and my 3 companions.

Given that this property was on its soft opening (we stayed during their fourth week of operations), I was expecting a few birth pains. I was pleasantly surprised to have experienced a near-perfect stay.

Highly recommend this hotel. Worth every peso.

Date of stay: May 2018
Trip type: Traveled with friends
2  Thank ysasyyap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lagun H, Sales at Lagun Hotel, responded to this reviewResponded June 7, 2018

Hello, Ms. Ysa;

From the very beginning, you were one of our customers who knows what they want for a hotel, and It is truly our pleasure to know that we, somehow, have exceeded your expectation. And we thank you for appreciating our efforts to make your worthwhile-stay.

I shall wish to see you again with more of your friends!

- Lagun Hotel Team

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Reviewed April 19, 2018

We moved here last minute after our 1st accommodation didn't live up to expectations. Best decision we made and a perfect end to the holiday! The staff couldn't have been more friendly! They made every effort to make our stay amazing and were on hand at every moment. Brand new hotel so not all facilities were open but it didn't impact us. They even gave my friend a bday cake on her bday and had it waiting without us even requesting! On departure gave us a small purse as a gift! Would definitely recommend . Lovely staff. all smiling and the best Calzone we have tasted! Thank you all! Rachel and Bobi. Comfy beds...excellent sleep...huge TV and all amenities. Easy to walk to main town :)

Room tip: Balcony room as standard.
Date of stay: April 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Rachel O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lagun H, Sales at Lagun Hotel, responded to this reviewResponded April 19, 2018

Hi, Rachel;

Thank you very much for your kind words, we really appreciate it. This could only mean that we are doing things just right.
We shall be looking forward for your next visit :-)

Best regards to you and Bobi!

- Lagun Hotel Team

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