Visited La Laguna Villas Jan. 31 to Feb 10th 2017 with a special someone and a lovely couple from Austria.
I must agree LLV is one of the nicest hotel in Sabang/Puerto Galera. I must commend that it has approachable and helpful staff (Kudos esp. Bar/Poolside, Receptions/Frontdesk, Security & SpeedBoat Crews).
There was just a little misunderstanding during the check out when the housekeeping staff inaccurately reported we ate 2 bars of chocolates in the fridge which were never there when we arrived, as well as the deo that H-staff thought belongs to LLV. The report was corrected, when we mentioned that we didn't even use any of the complimentary toiletries they have provided since day 1, as we have brought our personal toiletries.
Overall, it didn't affect my impression of LLV and its staff.
Very Good rating for now as there's a room for improvement especially for the housekeeping staff who plays a very critical role not only to keep the room clean and neat but most especially he/she is expected to be 100℅ accurate in validating the room's conditions when the guests are ready to check out.
Lesson learned: Next time? maybe i will take a photo of the fridge, bathroom or any storage box that has anything that can be billed during the check out. Lol! :)More
- Free Wifi
- Breakfast included