This is our first trip to the Philippines and Action Divers made it a wonderful experience.
We had heard from our friends about the wonderful diving in Puerto Galera but also the hassle to get to it from Manila (due to awful flights schedules to/from Shanghai). Luckily, Action Diver arranged our transportation for us!
We landed in Manila around 8pm and got our luggage and out of the airport around 10pm (slow Philippine Airline service). At which point, we were glad to find Action Diver driver waiting for us to take us to Bantanga and onto our own ferry across straight into the hotel. That definitely made the 3hr transit much more comfortable.
Now, my wife is a first time diver taking her OW course and I'm taking a refresher course after diving for the first in 8 years. Our instructor, Huw, was very friendly and professional, going through the material with my wife and me translating. My wife, being from Taiwan, didn't speak English fluently and Action Divers were nice enough to find course materials, exams, and videos in Chinese to help her understand the course better.
Unfortunately, my wife wasn't able to complete the OW course because she couldn't equalize her ears during the dives due to an ear infection. What was impressive was that Huw recommended to us and actually took us to the local clinic to have her ears checked by a physician. Instead of being frustrated and giving up, Huw was able to identify the root cause of he discomfort and avoided more serious damage by pressing on. Very impressed with his knowledge and professionalism.
While my wife took the theory courses, I went on a couple of dives with the Action Divers team, Huw and Simon, for some reef and wreck diving. The diving was wonderful, very close by (5~10min boat ride) and the visibility was around 10m. Each dive group was no more than 5 people which is a nice size and allowed the dive masters keep an eye on each diver.
Overall, a wonderful stay arranged through Action Divers and wonderful diving experience as well!
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