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All reviews sky lounge train station nice hotel rooftop bar convenient store money changer light sleeper swimming pool f b strategic location wifi connection recommended hotel egg station walking distance pleasant stay hotel staff nice room
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Reviewed 30 November 2016

Stayed at hotel neo malioboro from 17th november to 21st november.

Check-in process was a little slow but that's because there was a group check-in before us. When it was our turn, it was a breeze.

Our room was located at the 5th floor, a non-smoking room and we had the pool view. Room was spacious and has all the necessity that a person would require. Altho most of the comments mention that it can be pretty noisy due to the nearby train station, we definitely wasn't affected at all.

The sky lounge was amazing. Celebrated my birthday there with good food, great drinks and awesome songs. Surprisingly, the sky lounge was quite empty. Probably because the live band ended early and we were too late to catch it.

The pool is located at the same floor as the restaurant. It's pretty small and having more than 5 in the pool would be overcrowding. They also provide pool towels. All you have to do is inform the hotel staff or the restaurant staff.

The hotel is located at the corner of Jln Malioboro and the train station. It was pretty convenient to find anything and everything there. Malioboro Mall is approx 10 minutes walk from the hotel, making it accessible for us to get food and shopping done. There is also a 24 hours convinience shop next to the hotel.

All in all, it's a great hotel to stay at and i'll definitely come back to the same hotel if i'm ever visiting Yogyakarta again!

Date of stay: November 2016
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
Thank Doramariana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeoMalioboro, General Manager at Hotel Neo Malioboro, responded to this reviewResponded 2 December 2016

Dear Doramariana,

Warmest greeting from Hotel Neo Malioboro,

Thank you for staying at Neo Malioboro for 4 nights, sharing your recent stay experience on TripAdvisor and for being a loyal customer of Neo Malioboro Hotel. Thank you for mentioning your satisfaction with our check-in process, room that you occupy, sky lounge, pool, hotel location, and N-Mart. Glad to know that you had a pleasant stay with us. I will share your comments with our team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, Happy Birthday to you, and we are pleased to welcome you back to our hotel in a near future.

Best Regards,

Maji Djamin,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 November 2016

Location was good however the cleanliness needs to be improved. I had a pillow case that had a brown stain on it. One of the towels also had a brown stain and when we asked for replacement Thye said it was gonna take time as their towel supply were running Low.

Date of stay: November 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Nurliyana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeoMalioboro, General Manager at Hotel Neo Malioboro, responded to this reviewResponded 1 December 2016

Dear Nurliyana S,

Warmest greeting from Hotel Neo Malioboro,

Thank you for choosing Neo Malioboro as accommodation during your stayed in Yogyakarta. First of all, please accept our apologies profusely. We were very sorry if there is anything that reduces your comfort during your stay. We had read the reviews and feedback from you about your experience less pleasing during the stay. We have discussed with the housekeeping department and taken the necessary actions to prevent it happening again in the future. On behalf of my entire team, we certainly do look forward to welcoming you back on your next visit for better experience at Hotel Neo Malioboro. Have a great day.

Best Regards,

Maji Djamin,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 November 2016

it great place near malioboro street,mall, keraton and yogyakarta station. good service. good room. good food. good price. easy transportation. ATM center and mart in hotel area, but for parking too small.

Date of stay: November 2016
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank naelar2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeoMalioboro, General Manager at Hotel Neo Malioboro, responded to this reviewResponded 1 December 2016

Dear naelar2016,

Warmest greeting from Hotel Neo Malioboro,

Thank you for choosing Hotel Neo Malioboro to be your home during your visit to Yogyakarta. We do appreciate you taking the time in giving comment on our hotel. We also thank you for your high appreciation on the hotel location, services, room, food, price, access, ATM center, and N-Mart. However, we do apologize if there is anything that reduces your comfort during your stay. Have a nice time, success for you always and we look forward to welcoming you back to Hotel Neo Malioboro Yogyakarta.

Best Regards,

Maji Djamin,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 November 2016

Overall it's satisfactory. Location on the malioboro street is very convenient, close to many dining places. Breakfast area can be very crowded during peak time. We ended up sitting at the bar. The room is generally clean and tidy, but there is room for improvement.

Date of stay: November 2016
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 9siyuanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeoMalioboro, General Manager at Hotel Neo Malioboro, responded to this reviewResponded 1 December 2016

Dear 9siyuanz,

Warmest greeting from Hotel Neo Malioboro,

Thank you for staying at Neo Malioboro. Your review would be made more value for our hotel. We have noted the review about our restaurant and room that you mentioned in your review above. These things will be our priority in the future to improve the quality of service and quality comfort our guests. We will wait your next visit at near future. Have a nice day.

Best Regards,

Maji Djamin,
General Manager

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Reviewed 29 November 2016

complete breakfast, great location, friendly staff, overall are complete, but maybe as a smoker, it maybe for NEO to provide smoking room, so i don't have go down to lobby or go up to sky lounge just to start my smoking, thanks

Date of stay: November 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank heryhermanto1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeoMalioboro, General Manager at Hotel Neo Malioboro, responded to this reviewResponded 30 November 2016

Dear heryhermanto1980,

Warmest greeting from Hotel Neo Malioboro,

Thank you for taking the time to add your review at TripAdvisor and thank you for allowing us to accommodate you at Neo Malioboro. It was pleasure for us knowing that you feel comfortable during your stay at our property, satisfied with our breakfast menu, location, and friendly staff. When your next travel brings you to Yogyakarta again, we would be so delighted to welcome you back in Neo Malioboro. Have a great day.

Best Regards,

Maji Djamin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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