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Reviewed 23 April 2018

We had an exceptional 5-day stay at the Gaia Cosmo Hotel. It was exceptional in every way: rooms were great, food was fantastic, special coffee bar offering coffees from throughout Indonesia, nice pool, beds were comfortable, hotel was well-maintained, etc.

The reason that I decided to go to the effort of posting a review is because of the extraordinary customer service from their amazing staff of employees. From the moment we arrived, it was all smiles and genuine customer service. And to top it all off, they invited my wife and I to join them on their weekly Saturday morning employee bike ride. They welcomed us to the bike ride so authentically, that it transcended the customer service experience, and felt like we were genuinely going on a bike ride with a good group of friends. A special experience indeed!

Date of stay: April 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank goldsteinbend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaia Cosmo H, General Manager at GAIA Cosmo Hotel, responded to this reviewResponded 26 April 2018

Hello, we are really happy to hear that you had such amazing stay in GAIA Cosmo. We thrive to provide our guests with unique and pleasant experiences during their stay in the hotel. We hope that we have exceeded your expectations for your stay in GAIA Cosmo. If you come again to Yogyakarta please join us again for saturday bike ride to the city, we hope to hear back from you in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 April 2018 via mobile

I spent 1 night at this hotel, this is so marvelous experience, I like the interior and architecture concept and design it so modern, Traditional and modern food also provided in this hotel the taste is good and I can enjoy the food with good ambience in the restaurant, btw thank you for nice experience, one day I back again for the another trips.

Date of stay: April 2018
Trip type: Traveled solo
Thank Marseli R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaia Cosmo H, General Manager at GAIA Cosmo Hotel, responded to this reviewResponded 23 April 2018

Thank you for your valued feedback. We are pleased to hear that you loved our services along with the architectural design of our hotel and we’re glad that you had such an amazing stay in GAIA Cosmo and especially enjoyed our food varieties in Semeja Restaurant.It is our main goal to ensure all our guests to have a memorable and excellent experience during their time here with us.We hope to see you back in GAIA Cosmo again the next time you come and visit Jogjakarta.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 16 April 2018

A nice hotel with cool rooms which you like to come back to after checking the things in the city or the temples. The inhouse building noise (hammering) starting at 8 am was bothering. The breakfast buffet and the coffee is very nice

Date of stay: March 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank donmuerte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaia Cosmo H, General Manager at GAIA Cosmo Hotel, responded to this reviewResponded 17 April 2018

Thank you for trusting us as your accommodation during your stay in town. GAIA Cosmo would like to apologize for the inconvenience that we might have caused you during your stay at the hotel. We do appreciate your feedback in all areas where we can improve our service for our guests.We hope to see you back in GAIA Cosmo again the next time you come and visit Jogjakarta.

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Reviewed 26 March 2018 via mobile

I was travelling with friends and choose this hotel. I like the architecture.. Interior.. And the aroma im this hotel is calming and relaxing. The staffs are all friendly and the pool also clean. Keep improving.

Date of stay: March 2018
Trip type: Traveled with friends
1  Thank Ririn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaia Cosmo H, General Manager at GAIA Cosmo Hotel, responded to this reviewResponded 27 March 2018

Thank you for your review. We’re thrilled to read your comments! We are trying to do the best for guests like you and it’s awesome to hear your appreciation.Please visit us if you happen to visit Yogyakarta again!

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Reviewed 15 February 2018 via mobile

Stayed for 3 nights, and it such an amazing business trip without stress, cause staffs was given us best services. Very helpful and friendly..
I recommend if you come to Jogjakarta, stay in Gaia Cosmo is the best choice for anytrip.

Date of stay: February 2018
Trip type: Traveled on business
1  Thank firdhayanti y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaia Cosmo H, Manager at GAIA Cosmo Hotel, responded to this reviewResponded 19 February 2018

Thank you for sharing your GAIA Cosmo experience. We are pleased to hear that you loved our services, it’s awesome to hear your appreciation. The friendliness of our staff is also something that we take pride in, as it is a part of who we are and our service to our valued guests. We hope to see you back in GAIA Cosmo again the next time you come and visit Jogjakarta.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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