Rooms are 'OK" however amenities seem lacking in basic toiletries being provided (I had to ask for a soap from house-keeping person). Also the shower is bad and water just pours out of the tub while showering - a simple glass will help maintain! Showers handle shakes and looks like it will fall off. These are still ok but the worst is when I was woken up by persistent ringing of the bell at 10.15 in the night saying that my deposit of IDR 1 Million had breached and I needed to go down immd to Cashier to replenish. I called Cashier and informed that the same will be done in the morning! Next day I settled all my dues as I had just one more day to stay and my 1 Million IDR was still there. On checking out I paid the amount due through another card and asked to unblock the pre-auth only to be told that it would take two days!!! I have left the hotel now and dont know when this will happen.
One more aspect is that everything is overpriced. I bought a 50,000IDR Top-UP for Telekomsel but was asked to pay 70,000 IDR as 20,000 IDR was surcharge!! 40%...
Overall would recommend to stay at manhattan but do be clear on Pre-Auth and the kind of room given.
Check-In staff was helpful as they gave me an early check in on request.More
- Free Parking