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Reviewed September 17, 2018

I have used the Ayana Midplaza hotel many times in the last 5 years. It surprises me that this hotel continues to improve in service, cleanliness, fitness center, food and hominess. All employees make an effort to make you feel home and provide an outstanding service to all customers. To me, one of the most important descriptors of the quality of a hotel is cleanliness (room, fitness center, common areas, restaurants ...). Ayana is impeccable. The air is perfumed in all floors and carpets and floors are spotless. Another important aspect for me is to find a restaurant that can address my vegan diet. Ayana offers options for me, which, combined with the above, makes this hotel a very special place for me. If you are going to Jakarta, you might want to consider Ayana.

Date of stay: September 2018
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank 888MR999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Info Ayana M, General Manager at AYANA Midplaza JAKARTA, responded to this reviewResponded September 18, 2018

Dear M/M 888MR999,

On behalf of AYANA Midplaza Jakarta I am sending our kindest regards and thank you for your continued patronage.
We certainly appreciate your business and will continue to drive for better service delivery and upgrading hotel facilities where possible.

I shall copy our team and especially the Restaurant team on your kind feeback.

Please visit us soon again!

Sincerely yours,

Christian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2018 via mobile

The staffs are always excellent and friendly during my stay at Ayana Midplaza Hotel. Heart warming and creative as well with their creation of towel folding ideas. Definitely recommend to stay at Ayana Midplaza Hotel.

Date of stay: September 2018
Trip type: Traveled on business
Thank Shing N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Info Ayana M, General Manager at AYANA Midplaza JAKARTA, responded to this reviewResponded September 18, 2018

Dear M/M Shing N,

We thank you for your time and effort of sharing your impressions of AYANA Midplaza Jakarta hotel.

Our team members will receive a copy of your feedback and I am sure they will be very proud.

Kindest regards,

Christian

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Reviewed September 13, 2018

I had a great time while I was staying there, the services are good, the breakfast food taste was way better than the dine in room food. The room quality is above my expectation, keep up the good things. Overall, quite good for 5 stars hotel in Jakarta.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank medwiles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Info Ayana M, General Manager at AYANA Midplaza JAKARTA, responded to this reviewResponded September 14, 2018

Dear M/M medwiles,

Thank you for having booked and stayed at the AYANA Midplaza Jakarta.

We are delighted to receive your kind feedback and will share it with our team members.

Kindest regards from Jakarta!

Christian

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Reviewed September 13, 2018

Everything avout this hotel was brilliant. Service when we arrived, check-in information given. Rooms - clean, big, nice bathroom amenities, we were 2 families and they automatically gave us connecting rooms, they helped us with the luggage and brought special chocholate and candy for kids. Swimming pool was nice, alomost no people, towels available so are the changing rooms. Breakfast had good quality food with a wide selection of western and asian dishes. I can only say good things about this hotel and can highly recommend it.

Date of stay: August 2018
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank JTsi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Info Ayana M, General Manager at AYANA Midplaza JAKARTA, responded to this reviewResponded September 14, 2018

Dear M/M JTsi,

We thank you for your effort of sharing your impressions of AYANA Midplaza Jakarta during your recent stay.

I am pleased to learn that you enjoyed the hotel facilities and the staff service delivery.

Hopefully we will have an opportunity to serve you soon again and meanwhile we are sending our kindest regards from Jakarta.

Christian

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Reviewed September 9, 2018

Been a regular at Intercon Mid Plaza Jakarta for more than 10 years and recently stayed for the first time after it changed to Ayana Hotel. Was slightly worried due the changes but all remains good as previously. Excellent hotel for business travellers.

Date of stay: September 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank vssubra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Info Ayana M, General Manager at AYANA Midplaza JAKARTA, responded to this reviewResponded September 12, 2018

Dear M/M subra22,

Thank you for having returned to AYANA Midplaza Jakarta and I am indeed pleased to learn that we could live up to your expectations.
I appreciate you took time to share your experience with so many other travelers through this site.

Please visit us soon again!

Kindest regards,

Christian

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