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Reviewed 17 October 2018 via mobile

General
Hotel has a cafe, small souvenir shops and couple of meeting rooms. GATE1 tour prepaid the rooms for our tour group so can’t comment on overall value.

Location
Hotel is a 30 min walk to Potala Palace and a 5 min walk to the riverfront.

Room
Hotel has at least two types of rooms - regular ones, and suites which have a dedicated seating area and two bathrooms - one with a tub. Both style rooms had small safes and mini bars with space for keeping personal water bottles though the mini bar in the suite was much more spacious. Some rooms from 4th-6th floor have nice Potala Palace views and the palace is lit up in the night. The beds in the rooms were firm and pillows were on the medium side. Furniture was quite ornate. Most rooms had toilet exhaust problems leading to stinky bathrooms on occasion. Front desk was helpful in trying to find us a non smelly room but they need a venting specialist to see why the toilets are not properly venting outside and circulating smelly air inside. The suite had fancy looking toilets but they didn’t flush well and the standalone shower stall leaked like crazy. The wallpaper in the rooms was damaged in several places and the wood finish needed touching up in a few spots.

Breakfast
A few cut fruits, breads, milk and basic cereal, cooked veggies, salad, made to order eggs and orange/grape juices were some of the vegetarian options.

Wifi
Free wifi was secure but kept dropping and reconnecting which was annoying.
As a general advice I recommend downloading WeChat before coming to China as it gets you free Wifi at airports (worked fine in Beijing & Xi’an airport, was very flaky in Chongqing and didn’t work at all in Lhasa) and enables communicating with those in US or elsewhere having a WeChat account.

Date of stay: October 2018
Trip type: Traveled as a couple
Thank R-K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 May 2018

The best thing about this hotel was the view of Potala Palace, especially at night. The hotel staff didn't speak much English, and the restaurant was closed at dinnertime for renovations. There is a hotpot restaurant not far from the hotel that was great; they did not speak any English but were very friendly. Other than that, there was not much nearby to do or see. Our room was equipped with an oxygen machine and what I think was a humidifier. We didn't use either, but good to have, just in case. There is a charge if you use the oxygen.

Room tip: Definitely get a room facing Potala Palace.
Date of stay: April 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank Windy_Keala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 April 2018 via mobile

The staff at this hotel are very attentive, friendly and helpful. The rooms are well equipped and clean. The breakfast caters more to western appetites. Only beer is served by the bottle or can. Only Chinese Great Wall Red wine is served by the glass.

Date of stay: April 2018
Trip type: Traveled with family
Thank 277dianneh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 14 April 2018 via mobile

We are on a tour and the views on the fifth floor offered amazing day & night views of the palace. Street front also brought night time noises from the surrounding area and cars honking. Seems no one here knows how to use a car signal as all you hear when on the road is honking!

The hotel is quite old and the beds are so hard I felt I was sleeping on the boxspring rather than a mattress. The common areas of the hotel all smell strongly of smoke but the fifth floor is non smoking. I have not found our room to be too hot or too cold. I have not felt cold at breakfast but certainly the lobby and other areas are not heated. Although the bathroom is small and for whatever reason I do not understand no extra roll of toilet paper is left so today we ran out, guess it’s tissue time! At least we have 2 boxes of tissues in the room at our disposal. The shower actually worked very well.

The breakfast buffet is one of the worst we have encountered on this trip. When food runs out it is not immediately replaced, so definitely bad service. English is not spoken very well by staff. The omelets cooked to order are good.

I did send out laundry and it returned just fine.

We have used both the humidifier and the oxygen. The oxygen is rather inexpensive and after a first sleepless night decided to use it the next two.

As far as the neighborhood there is so much construction I think you would be taking your life in your own hands to try and walk on the street.

Date of stay: April 2018
Trip type: Traveled as a couple
Thank 48lisas48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 January 2018

Although the room was small, it was comfortable and had a humidifier to help with the elevation levels of Tibet. In the evenings, we had a breath-taking view of the Potala Palace which made me love the hotel. There was a nice breakfast buffet in the morning.

Date of stay: March 2017
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank GlobeGlimpse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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