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Reviews (2,401)
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Reviewed 4 April 2018

This hotel was absolutely excellent. We got an amazing room with superb view. The hotel crew was helpful and polite. A quality-price ratio was the best one in five star accommondation where i have ever been . I really recommend this hotel.

Stayed: April 2018, traveled with family
Review collected in partnership with this hotel
1  Thank joonastahti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 6 April 2018

Dear joonastahti

Thank you for sharing your stay experience on TripAdvisor. It gives us great pleasure to receive your great comment. We are delighted that you had a wonderful staying experience at The Royal Garden.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 April 2018

The hotel has a great location, helpful accommodating staff and extremely comfortable rooms. We were four couples traveling together and all agreed we found a winner! We easily followed the staff’s directions and used the metro and walked all around. Excellent choice!

Room Tip: All good.
Stayed: April 2018, traveled as a couple
Review collected in partnership with this hotel
Thank karensZ6124LP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 6 April 2018

Dear karensZ6124LP

Thank you for sharing your stay experience on TripAdvisor. It gives us great pleasure to receive your great comment. We are delighted that you had a wonderful staying experience at The Royal Garden.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018

Staff were great, very friendly.location was good, close to metro.but you can walk to TST in about 10-15 mins. Negative side but it is just minor, some lif dont have G floor button. So need to wait again for another lif.

Stayed: March 2018, traveled with family
Review collected in partnership with this hotel
Thank Sufferizal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 6 April 2018

Dear givemework

Thank you for taking the time to share the thoughts about your time at The Royal Garden.

We highly value your feedback as it indicates how the hotel is performing and to what extent we are satisfying the needs and expectations of our guests.

We look forward to welcoming you back to the hotel in the soonest future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 April 2018

We had a lovely stay in this hotel as we were offered upgrade to this beautiful Harbour View room which i had requested, they also gave us early check in and late check out. Amazing breakfast, complimentary sauna with our room was a surprise. Over all a wonderful experience. I would definitely recommend this hotel as everything is in proximity.

Stayed: March 2018
Thank nileshmulik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 6 April 2018

Dear nileshmulik

Thank you for your compliments to the hotel. We are always striving to provide the best of experiences to the guests.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 29 March 2018

I used to live in HK and still travel there frequently, so I have been to many of the hotels. This is not the high end, break the budget, hotel, but it is a great mid-range facility with great food options onsite. In addition, it is not in the heart of Tsim Sha Tsui where every knucklehead tailor and jeweler harasses you. They upgraded me, unexpectedly, which made it even nicer for me. My only complaint was road construction at 2AM that drove me nuts, however this is Hong Kong (inherently chaotic). The service was excellent at the front desk, cleaning staff, and restaurant staff.

Room Tip: I was on the 7th floor facing the road and never heard anything except for the exceptionally loud road construction on night. Normal city sounds were never noticed even as low as the 7th floor.
Stayed: March 2018, traveled on business
Review collected in partnership with this hotel
Thank bscatron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 6 April 2018

Dear bscatron

Thank you for your positive comment. It is great to learn that you had an enjoyable time at The Royal Garden.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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