We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Gateway Hotel (Marco Polo Hotels)
Nearby Hotels
US$125
HolidayInn.com
View Deal
  • Free Wifi
  • Pool
Savings alert! 21% below average rates

The price you found is 21% lower than this hotel's average rate of US$158/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Regal Airport Hotel(Hong Kong)
US$136
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Cordis, Hong Kong(Hong Kong)
US$178
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$178
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$96
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
Cosmo Hotel Hong Kong(Hong Kong)(Great Value!)
US$81
US$62
Hotel Direct
View Deal
  • Restaurant
  • Room Service
Savings alert! 19% below average rates

The price you found is 19% lower than this hotel's average rate of US$77/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Royal View Hotel(Hong Kong)(Great Value!)
US$106
US$89
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Dorsett Mongkok Hong Kong(Hong Kong)(Great Value!)
US$123
US$89
Hotel Direct
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$268
HK Disneyland
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Reviews (1,374)
Filter reviews
1,374 results
Traveler rating
727
481
111
41
14
Traveler type
Time of year
LanguageAll languages
More languages
727
481
111
41
14
Show reviews that mention
All reviewscontinental clubharbour citycity supernespresso machineocean terminalshopping mallmobile phonethird floorreplenished dailyexcellent locationfree wifiupon checkfavorite hotelnathan roadmtr stationdirect accessfree calls
Filter
Updating list...
195 - 200 of 1,374 reviews
Reviewed 2 December 2016 via mobile

Nice 04 Star property with all amenities and some very helpful services included in the package for travelers for instance mobile phone with unlimited data plan and free local calls included in the room services.
Rooms are of decent size and includes mini bar items complimentary which are replenished daily. Another plus point. Excellent location close to Metro and Bus stations. Cabs are also very easy to access. And not to mention the hotel is connected to shopping mall which makes it all the more easier to get hold of any daily grocery stuff. Located in one of a posh shopping street so if you are interested in brands then this is the perfect choice.
Proactive room service and very efficient housekeeping staff. Check in out were smooth.
30 to 40 mins drive from airport depending on traffic and accessible by airport connecting trains as well if less luggage.

Only negatives which I felt were ..
There was some renovation works going on in the 17floor during daytime but didn't impact us much as we were roaming out most of our stay during daytime. And beds were queen size.

Overall a truly comfy stay and makes u feel at home. Recommended. Will definitely stay there in the future.

Stayed: November 2016, traveled with family
Thank Rohit K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Salg, General Manager at Gateway Hotel (Marco Polo Hotels), responded to this reviewResponded 5 December 2016

Dear Rohit K,

Greetings from the Gateway Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Gateway Hotel.

With warm regards from the world’s most dramatic waterfront,

Thomas Salg
General Manager
Marco Polo Hotels - Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 December 2016

The hotel is very accommodating n generous on their supplies and has free phone usage but I wish the front desk staff will be more courteous . It would have been nice if one of their front desk staff was more helpful to me when I was looking for something!

Room Tip: More promos pls
  • Stayed: November 2016, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Marco Polo Hotels
Thank 225julieo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Salg, General Manager at Gateway Hotel (Marco Polo Hotels), responded to this reviewResponded 5 December 2016

Dear 225julieo,

Greetings from the Gateway Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

We sincerely apologize if your service experience with our front desk associates fell short of your expectations during your recent visit. Rest assured that our team has been reminded to be more attentive and to respond more promptly to guest requests. We will continue to place utmost priority on training and developing our associates to ensure that they are always able to deliver services to the satisfaction of our guests. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Gateway Hotel.

With warm regards from the world’s most dramatic waterfront,

Thomas Salg
General Manager
Marco Polo Hotels - Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 November 2016

Not luxurious, still a four-five star hotel feeling.
Equidistant from most of the attractions, easy-to-be-reached. The position and the harbor view could be better, but this is enough for frequent travelers.

Room Tip: If some renovation starts, should be better. Deserve to be tried at least once.
  • Stayed: November 2016, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Marco Polo Hotels
Thank H3190OProbertog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Salg, General Manager at Gateway Hotel (Marco Polo Hotels), responded to this reviewResponded 1 December 2016

Dear H3190OProbertog,

Greetings from the Gateway Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Gateway Hotel.

With warm regards from the world’s most dramatic waterfront,

Thomas Salg
General Manager
Marco Polo Hotels - Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 29 November 2016

Great location, situated in the center of Hong Kong's business district, within 5 minutes walk to both harbors, inside a major shopping center, very convenient for shoppers and sightseeing. The Continental Club provides excellent food and services. Totally enjoyed our stay.

  • Stayed: November 2016, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Marco Polo Hotels
Thank Jingfei C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Salg, General Manager at Gateway Hotel (Marco Polo Hotels), responded to this reviewResponded 30 November 2016

Dear Jingfei C,

Greetings from the Gateway Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Gateway Hotel.

With warm regards from the world’s most dramatic waterfront,

Thomas Salg
General Manager
Marco Polo Hotels - Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 November 2016 via mobile

It was easy to get to Gateway Hotel from the HK Int'l airport as they have a ready counter that can assist your transfer. The hotel is in the city, with lots of shopping & food choices that are walking distance away.
They even had a helpful visitor's mobile phone which you can use going around the city for recommendations on what to do and where to go.
The room was clean and lovely, though there was some renovation noise early in the morning. The hotel is connected to a mall which was convenient for us since we brought a child.
The concierge had superb service, patiently answering our questions and assisting us in getting transportation.
I would recommend this hotel to friends and family.

Stayed: November 2016, traveled with family
Thank WanderWendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Salg, General Manager at Gateway Hotel (Marco Polo Hotels), responded to this reviewResponded 28 November 2016

Dear WanderWendy,

Greetings from the Gateway Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Gateway Hotel.

With warm regards from the world’s most dramatic waterfront,

Thomas Salg
General Manager
Marco Polo Hotels - Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews