This is one of the worse hotels that I have ever stayed. Stay away at all costs. It is said 5 star, but probably worse than some of motel that I have stayed years ago and seen on TV, not to mention no service at all. I have to change room 3 times: first room in a wind tunnel set up, so cold and loud. Since I really need some sleep after some long day, I asked to change a room. Here comes the second one, whole room looks terribly old and dirty carpet, however, I am tired and need to sleep. So I did not complain. After I started to unpack, I found out the safe is broken and TV not working. So I have to change the room again. Waited and waited ... no apology and moved to a similar horrible room. However, everything seems working, so I have stayed there. Again, no apology from anyone. Things did not go better from there: bed and pillows are so hard, TV signal terrible, they could not open the gym slightly earlier ... Do yourself a favor and do not stay there.