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Traveler rating
1,243
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All reviews special thanks red team ahmed adel kids area pool view reception team italian restaurant great hospitality professional staff nice stay amazing hotel front office house keeping business trip enjoyed my stay close to the airport caroline
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37 - 42 of 1,541 reviews
Reviewed 3 weeks ago

The spa is beyond amazing, and the staff are very well trained by Rommel Delos, the spa manager. I have been a member in the spa for more than 4 years, yet during the period of Rommel, the spa became way more clean, cozy and more prestigious. This Guy is definitely an add on for any hotel he will work at.

Date of stay: April 2021
Trip type: Traveled with friends
Thank Bishoy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brice Pean, General Manager at Royal Maxim Palace Kempinski Cairo, responded to this reviewResponded 3 weeks ago

Dear Mr. Bishoy, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Brice Pean General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

شكراً لكل العاملين بالفندق على حسن ضيافتهم وتطبيق كافة الاجراءات الاحترازية والنظافة الملحوظة جودة الخدمات المقدمة وسعي كل من تعاملنا معهم لجعل اقامتنا اكثر سهولة واكثر امتاعاً
Thanks for health team and Spa I felt very comfortable and familial evry one i dealed with was very gentle and helpful Special thankful for Mr. Ahmed Samir - helpful and kind person and very patient many thanks for manager and all team❤️Hope to make it again with my family

Dr. Maged Nazih
Chest consultant
Sharkia gov.
Egypt
2021/4/8.......2021/4/10

Date of stay: April 2021
Trip type: Traveled on business
Thank Dr_MagedNazih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brice Pean, General Manager at Royal Maxim Palace Kempinski Cairo, responded to this reviewResponded 3 weeks ago

Dear Dr. Nazih, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. The entire team is delighted with your feedback. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Brice Pean General Manager

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Reviewed 4 weeks ago via mobile

I was in a business event
Hygiene is excellent and meeting room is clean Maintained and comfortable
Lunch taste is great and service is super by Hany and Farah
Coffee break may be better
Overall very nice experience

Date of stay: April 2021
Trip type: Traveled on business
Thank hossame535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brice Pean, General Manager at Royal Maxim Palace Kempinski Cairo, responded to this reviewResponded 4 weeks ago

Dear Mr. Hossam, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Brice Pean General Manager

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Reviewed 4 weeks ago

the day was amazing.. excellent performance from the banquet Team Special Thanks
To Ali From The Banquet Team ... The meeting room was large and well organized .. the food taste was very good also .... Thanks For The day

Date of stay: April 2021
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank BahaaKhattab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brice Pean, General Manager at Royal Maxim Palace Kempinski Cairo, responded to this reviewResponded 4 weeks ago

Dear Mr. Khattab, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Brice Pean General Manager

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Reviewed 4 weeks ago

Nice atmosphere at the palace really we enjoyed the our special occasion 3rd anniversary .. and i would like to thank all the team at front desk they are very professional and helpful and make our stay unique
Thanks all the team at kempinski royal maxim.

Date of stay: April 2021
Trip type: Traveled as a couple
Thank 46ashraft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brice Pean, General Manager at Royal Maxim Palace Kempinski Cairo, responded to this reviewResponded 4 weeks ago

Dear Mr. Ashraf, Let me take the opportunity to
congratulate yourself and to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Brice Pean General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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