We have to admit that we were a bit nervous booking Novaland entirely on line and paying money in USD to a company that had its contact centre in China, its bank in Hong Kong and its HQ in the Netherlands. We need not have worried. Alice did a spendld job of organising everything down to the last detail. Pick ups were on time and our guides spoke excellent english and looked after our every need. Young in Seoul was very careful to ensure that he both followed our chosen itinerary but also gave us extra experiences. I would not hesitate to use Novaland again.
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