This hotel gets everything right the first time. As I travel often to Seoul, Korea; I have had many good and bad experiences from many different hotels. However, Imperial Palace Hotel always exceeded my expectations and made sure all my needs were taken care of each day.
There was a time when I made a suggestion to the management team regards to the A/C unit and it was fixed within few hours without affecting other guests in the hotel.
Mr. Kim (the GM) and Ms. Park (the Manager) still checks on me time to time whenever I stay at this hotel. It somehow feels like my 2nd home...as I spend about 2 weeks per month in Korea. FYI I've never stayed anywhere else since Mr. KIM & Ms. Park's unconditional hospitality.More
- Free Wifi