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The Westin Chosun Seoul
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Reviews (2,682)
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1,619
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All reviewsoldest hotelaria restaurantheavenly bedcity halllower lobbythe executive loungelotte department storespg membercocktail hourwalking distancemobile phoneclub levelcentral locationexcellent locationmyeongdong shopping areabusiness tripfive star hotel
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Reviewed 11 July 2015 via mobile

The hotel in a great location, underground transportation is just near the hotel.
Perfect breakfast,
Stuff very welcoming, very helpful in anything you need.
Rooms are beautiful and perfect as Westin all over.
The hotel in a walking distance from huge local market that is very recommended.

In evening time places to hangout are not near the hotel but the transportation is great.
The rates are expensive, about 300$ per night.
The hotel is very recommended if you wish to feel exclusive and can spend the high room rate.

Stayed: April 2015, traveled solo
Thank MosheHaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol C, Manager at The Westin Chosun Seoul, responded to this reviewResponded 13 July 2015

Dear guest,

It is a great pleasure to see that your stay in Seoul was excellent and you had a comfortable stay with us by our attentive and friendly associates.
The Westin Chosun Seoul Hotel, creating a warm connection with our valued guests is one of our top priorities and we will continually work towards providing most exceptional service.
We look forward to the opportunity of welcoming you back to the Westin Chosun Hotel in the near future.
Thank you very much.

Warm regards,

Jean Choi / Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 July 2015

This used to be my favourite hotel in Seoul and I stayed there every time I was there. The staff were great and even remembered which room I stayed in previously and tried to give me the same room. However, standards have dropped and now the staff are rather snooty. They also try not to give SPG Platinum members suite upgrades anymore and as a result I have stopped staying there. It is a shame as this used to be number one on Tripadvisor.

Stayed: October 2014, traveled on business
Thank Behappyeachday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol C, Manager at The Westin Chosun Seoul, responded to this reviewResponded 13 July 2015

Thank you very much for your constructive comments regarding your stay with us.

All your comments have been reported to our management, and all the corrective actions have been made, accordingly.
To enhance the degree of satisfaction for SPG elites to our property, various kinds of giveaway amenities have been designed and operation logistics have been studied.

Thank you again for your bringing these matters to our attention, and we, all our Westin Chosun Seoul, associates will truly welcome you again.

Jean Choi / Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 July 2015 via mobile

We stayed here for just one night with our family in two rooms. Check in was very efficient, we got exactly the kind of room we asked for. Rooms were in very good condition, light, modern. High speed internet, good matress. Excellent breakfast! Extremly helpful service: my son forgot his brackets in his room and they helped us finding them and send them after us. Very good location as well. Hope to come back soon

Stayed: July 2015, traveled with family
Thank Andre K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol C, Manager at The Westin Chosun Seoul, responded to this reviewResponded 13 July 2015

Dear guest,

It is a great pleasure to see that your stay in Seoul was excellent and you had a comfortable stay with us by our attentive and friendly associates.
The Westin Chosun Seoul Hotel, creating a warm connection with our valued guests is one of our top priorities and we will continually work towards providing most exceptional service.
We look forward to the opportunity of welcoming you back to the Westin Chosun Hotel in the near future.
Thank you very much.
Warm regards,

Jean Choi / Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 July 2015

So close to Myeongdong, it is great access to shopping and surrounding shops. Service level at the Westin is exceptional.

Rooms are a little dated but not particularly trendy. But it is enough for a comfortable stay. Breakfast gets a little crowded so if you prefer less crowd and less selection, have breakfast at the club level.

The pool is small but is indoor. But the spa facilities are good.

I have commend the service level and staff. True Korean hospitality and very very helpful.

Stayed: May 2015
Thank purple_dots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol C, Manager at The Westin Chosun Seoul, responded to this reviewResponded 13 July 2015

Dear guest,

It is a great pleasure to see that your stay in Seoul was excellent and you had a comfortable stay with us by our attentive and friendly associates.
The Westin Chosun Seoul Hotel, creating a warm connection with our valued guests is one of our top priorities and we will continually work towards providing most exceptional service.
We look forward to the opportunity of welcoming you back to the Westin Chosun Hotel in the near future.

Thank you very much.

Warm regards,

Jean Choi / Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 July 2015

Hotel room is very modern yet classic.
I am sure, you would have many choices with this prices among the 5star hotels.
I wouldn't question about sleeping quality or room condition but the location.
this one located very centre of the shopping area which means very busy throughout the day. if you are shopping lover then one of biggest shopping area in Korea is next door. Traffic might quite bad in this area, but Tube stations in walking distance.

  • Stayed: May 2015, traveled on business
    • Value
    • Location
    • Service
Thank leethebreeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol C, Manager at The Westin Chosun Seoul, responded to this reviewResponded 13 July 2015

Dear guest,

It is a great pleasure to see that your stay in Seoul was excellent and you had a comfortable stay with us by our attentive and friendly associates.
The Westin Chosun Seoul Hotel, creating a warm connection with our valued guests is one of our top priorities and we will continually work towards providing most exceptional service.
We look forward to the opportunity of welcoming you back to the Westin Chosun Hotel in the near future.
Thank you very much.
Warm regards,

Jean Choi / Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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