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Novotel Ambassador Seoul Gangnam
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Reviews (1,631)
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152 - 157 of 1,631 reviews
Reviewed 26 December 2016

I am so impress during our stay at Novotel Seoul Ambassador Gangnam. We truly enjoyed our stay and the service is really excellent. Everyone was very helpful. Even to the very end we need to arrange transportation to the airport and was late to get a cab with so many of us they manage to get us there on time. So if you ever need help like we did look for MR OSCAR JANG. He was amazing thinking along with us for the best plan. Thank you once again.

Room Tip: Best room on the higher floors the newly renovated ones are better.
  • Stayed: August 2016, traveled with family
    • Value
    • Location
    • Service
1  Thank Carven75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, 제너럴 매니저 at Novotel Ambassador Seoul Gangnam, responded to this reviewResponded 27 December 2016

Dear Carven75,

Thank you for your positive comment. I will thank Oscar on your behalf and on behalf of the hotel. Happy festive season and looking forward to welcoming you back.

Mike Brown
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 23 December 2016

  • Stayed: December 2016, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelSeoulGN, 제너럴 매니저 at Novotel Ambassador Seoul Gangnam, responded to this reviewResponded 27 December 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 20 December 2016 via mobile

Second stay in here this year with a better experience than last time. Nothing to complain about in terms of facilities and services. Modern hotel with several restaurants and great gym center. Rooms are on the Novotel upper range. Downside is the price for restaurants, extremely expensive (eg 60€ for the buffet restaurant).

Stayed: December 2016, traveled on business
Thank Christophe_JSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, 제너럴 매니저 at Novotel Ambassador Seoul Gangnam, responded to this reviewResponded 22 December 2016

Dear Christophe_JSB,

Thank you for the time to share your positive experience and your continuing loyalty. Our prices are very comparable to other 5star hotels in Gangnam area. However, we provide good value for money. Looking forward to welcoming you back.

Mike Brown
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 December 2016

Nice hotel. The receptions really friendly.. The concier Max really helpful. All Staff in Novotel seoul AmbassadorGangnam are nice person. We are very happy , stayed here.
Before We stayed at the hotel, there were a few questions. And the reservation Ms. hyemi Yang always answered with quick respond. Clean also

  • Stayed: December 2016, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank D35y06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, 제너럴 매니저 at Novotel Ambassador Seoul Gangnam, responded to this reviewResponded 21 December 2016

Dear D35y06,

Thank you for your positive comment especially on our staff service. I will thank them on your behalf and on behalf of the hotel. Looking forward to welcoming you back.

Mike Brown
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 December 2016

I’ve stayed in Novotel Ambassador hotel for two nights and had a great experience. The hotel lactation is just in the center of the Gangam action but on the same time so relaxing.
The room is modern and very comfortable and clean .
The breakfast was one of the nicer I had in Asian’s hotel
Highly recommended !

Stayed: December 2016, traveled on business
Review collected in partnership with this hotel
Thank lisaF4864DJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSeoulGN, 제너럴 매니저 at Novotel Ambassador Seoul Gangnam, responded to this reviewResponded 13 December 2016

Dear lisaF4864DJ,

Thank you for the time to share your positive experience to future travellers to Seoul! Looking forward to welcoming you back.

Mike Brown
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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