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All reviewsrelaxation poolmoon bardining loungetrue luxury experiencehot tub in the roomroom conditionbig poolshilla hoteladjust the temperaturenamsan mountainservice staff arelovely roomthe ritzkorean restaurantupgraded roomcity viewbreakfast buffet is
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Reviewed 20 April 2018

This trip was the first with my newborn daughter. we stayed in a room with a pool. my wife and I enjoyed seeing the very lovely smile of my baby. foods and services were fantastic. Moreover, Namsan mountain view was great. we are looking forward to next stay here!!

  • Stayed: April 2018, traveled solo
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Review collected in partnership with this hotel
Thank leo05kim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan Tree S, General Manager at Banyan Tree Club & Spa Seoul, responded to this reviewResponded 23 April 2018

Dear leo05kim,

Thank you for your precious time for reviewing Banyan Tree Club & Spa Seoul.
It is the great pleasant to hear that you had great time staying with us.
Hope we could assist you again in the near future!

Best Regards,
 
Joon Kim
General Manager
Banyan Tree Club & Spa Seoul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 April 2018

If you stay at this hotel then you want to experience having the pool in your room however, it is very pricey and not as nice as the pictures make it look. The best part about the room, is the view from your window. Overall I would not recommend this hotel. There are other hotels that are less expensive, with better food and better amenities.

  • Stayed: April 2018, traveled as a couple
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Review collected in partnership with this hotel
Thank Q_Brown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joon K, General Manager at Banyan Tree Club & Spa Seoul, responded to this reviewResponded 12 April 2018

Dear Q_Brown,

Thank you for taking the time to leave your review.
It is never pleasant to hear that our precious guest left the hotel feeling less than satisfied. Many of our loyal guests enjoy our exclusive environment, location, unique faciliries and personalized service of our staff. We sincerely hope to get the pleasure to welcome you back and show you how pleasant and memorable can be.

All our best regards,

Joon Kim
General Manager

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Reviewed 1 April 2018

so nice experience but too humid and hot in the room. they said it would be ok if i open the window, but it didnt help enough. i wasnt bothered but my partner said he couldnt sleep well because room was too humid and hot

  • Stayed: March 2018, traveled as a couple
    • Value
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Review collected in partnership with this hotel
Thank thkim0920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan Tree S, General Manager at Banyan Tree Club & Spa Seoul, responded to this reviewResponded 3 April 2018

Dear thkim0920,
 
Thank you for your recent stay at Banyan Tree Club & Spa Seoul and sharing your comments which is valuable and helpful for us to improve our service quality.

Please accept our sincerest apologies for the unpleasant experience. All of your comments were shared with the appropriate department and hotel management in an effort to enhance our service and facilities.
 
Once again, thank you for choosing Banyan Tree Club & Spa Seoul and for your valuable feedback.
We look forward to welcoming you once again in the near future.  

Best Regards,


Joon Kim
General Manager
Banyan Tree Club & Spa Seoul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 20 March 2018

l really have a good timein the room! I like breakfast , especially Korean stylefoods,fish! You can see beautiful view from the room. The room is very wide, and clean. There are many towels, so you can enjoy relaxing in the pool many time.

  • Stayed: March 2018, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank yayoicats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joon K, General Manager at Banyan Tree Club & Spa Seoul, responded to this reviewResponded 22 March 2018

Dear yayoicats,

Thank you for taking the time to share the positive feedback of your recent visit to Banyan Tree Club and Spa Seoul.
"Relaxation Pool" is one of our unique charms. I am delighted you also enjoyed our Korean dishes in the breakfast, astonishing view, spacious and clean guestroom.

Thank you again for the lovely comments about our hotel. Please let us know when you plan to visit Seoul in the future.

We look forward to welcoming you back soon.

Best regards,

Joon Kim
General Manager

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Reviewed 20 March 2018 via mobile

Most of the travellers are coming for shopping when travelling in Seoul!

When you are looking for different experience - a relaxing travel, a peaceful mind of relaxation, romance travel or even exercise focus. Banyan Tree Club & Spa Seoul is a good choice.

Also, must try this restaurant - Festa. A contemporary Korean restaurant. To my personally experience, this restaurant is better than a two starred rated restaurant in Macau.

If time allows, go for a Spa to make your trip to a perfection.

Try different experience in Seoul!

Stayed: March 2018, traveled with friends
Thank LuckySevenN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan Tree S, General Manager at Banyan Tree Club & Spa Seoul, responded to this reviewResponded 21 March 2018

Dear Guest,

Thank you for choosing to visit at Banyan Tree Club & Spa Seoul.

We highly appreciate your gracious comment and have shared it with our team.

I am very happy to hear that Festa Dining and our service have made your stay more pleasant.

We look forward to welcoming you back in the near future and provide you with an exceptional service.

Best Regards,

Joon Kim
General Manager
Banyan Tree Club & Spa Seoul

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