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All reviews new building old town swimming pool normal hotel mother georgia walking distance fantastic location other hotels family room breakfast room peace bridge three nights first floor cable car reception desk rooms are big freedom square
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Reviewed 19 February 2018

We spent 4 nights and had lovely stays in Ambassadori Hotel. The hotel is divided into historical and modern building. The entrance to the historical building a bit uncomfortable because of the darkness and some renovation work.

Here are the details of our experience:

- Airport Transport
We arranged both way from the hotel. The airport pick up was no issue at all. The driver waiting for us as soon as we came up from the airport.
The airport drop was great however there was a communication issues between the hotel and taxi company. After we get down and entered the airport, the driver came back to look for us and mentioned that we didn't pay yet our transportation while in fact we already settled everything in the hotel. It quite embarrassing situation and I feel pity to the driver. It solved after few minutes when the company called him again and mentioned that it was paid.

-Rooms
There was an issue with the room when we arrived as we noticed, we were given the room which in lower category from the room which we booked for. There was a slight argument with the guy at the reception as he insisted that we booked for that room; however it was very clearly mentioned in the voucher (always keep you voucher available with you).The Front Office Manager solved the problem by upgrading our room because apparently they were fully booked with the room type which we booked for. We enjoyed our new renovated room, very cozy and modern chic.

- Breakfast
The only meal we tried was the breakfast. The restaurant ambiance was really elegant and superb. Variety of food was great and also the lady playing the piano in the morning is an added value to the overall ambiance.

Location:
It's a prefect location in the city. Most of the places can be reach with walking distance only. It is near to the Freedom Square, Cable Car to Mothers of Georgia, Bridge of Peace, Rustaveli Avenue, and etc. There are many restaurants behind the hotel and also the wine shops and souvenirs shops just 2 block away from hotel.

Overall of our stay was excellent, although we didn't spent much time in the hotel and enjoying their facilities because mostly we were exploring the city.

Room Tip: Request for the renovated room
  • Stayed: February 2018, traveled with friends
    • Value
    • Location
    • Service
Thank GEPURPLE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 February 2018 via mobile

The price was really high at the time. around 500$ per night But the room was less attractive than it should. table lamp wasn't working properly. Room was too cold and it did not have any option to turn off or set temp higher. I called reception to heat up my room but no real difference after 3times calling. Food was not bad but comparing to nearby restaurants with much more reasonable-priced menu it was not something special.

Stayed: September 2017, traveled as a couple
1  Thank khashayarakhavan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 February 2018 via mobile

me and my partner went for 3 days vacation in tbilisi i booked my accomodation at ambasadorri hotel no doubt at all the hotel was very clean, staff are very friendly, ambiance and location is perfect. very accessible to transfort and its in the heart of the city. it exceed my expectation. breakfast are amazing room are very clean and spacious. excellent hospitality experience. thank you for making our stay a memorable one.

Stayed: February 2018, traveled as a couple
1  Thank Ryan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 January 2018 via mobile

Comfortable and wonderful stay in ambassadori hotel , staff is friendly and helpful.
Outside view is beautiful. Its in between the central of tiblisi. Construction is awesome . Breakfast have many options,, interiors r quite gud

Stayed: December 2017, traveled with family
1  Thank Deepa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassadorihotel, Guest Relations Manager at Ambassadori Tbilisi Hotel, responded to this reviewResponded 16 January 2018

Dear Deepa A, Many thanks for taking time and writing a review. Your feedback inspires us to work even harder to make every single thing perfect. Sincerely, Ambassadori Tbilisi management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 December 2017

This a lovely hotel in the prefect central position for exploring the old and new parts of the city. The staff are very helpful, the rooms are well sized and immaculately clean and the breakfast buffet is amazing (my wife especially liked the breakfast champagne).

Room Tip: Higher would be better to avoid street noise
  • Stayed: December 2017, traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank Alastair W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassadorihotel, Guest Relations Manager at Ambassadori Tbilisi Hotel, responded to this reviewResponded 16 January 2018

Dear Alastair W, We appreciate your positive feedback and look forward to welcome you back at Ambassadori Tbilisi Hotel. Sincerely, Ambassadori Tbilisi management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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