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Being treated like a true pal

4.0 of 5 bubblesReviewed Jun 12, 2017
I had a very short stay for two nights at Palau Paradise, but wish I had more. The hotel is superbly located in the middle of Koror, with plenty of shopping options and restaurants at a short walking distance. The hotel itself is fairly simple, but clean, safe and comfortable. The staff is incredibly welcoming, from the desk staff to especially the guard. I stayed in a room facing the back side of the hotel, which was quiet and looked out to the water.
Date of stay: June 2017
Trip type: Traveled solo
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Reviews (106)
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4 - 9 of 106 reviews
Reviewed February 25, 2017

The hotel is located at the main street in Koror, almost next to the shopping center and within three-minutes walk to post office. The room was spacious, clean but basic. Hotel doesn't offer a breakfast - there are variety of option nearby within 5-10 minutes walk. There is no free WiFi, but they offer a paid internet card.
Staff is very good, reacting fast to any of your needs.
The front parking area is spacious, so no problem in parking your rented car.
The rooms facing the main street are noisy and there is a walking gallery in front of them so if you spend some time in the room the curtains should be closed as to the tourists and employees walk by your window.

Room tip: Ask for the room at the back of the hotel - they are quieter without the walking gallery in front of them.
Date of stay: January 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Artur D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 8, 2016

I have stayed here three times. The staff know when you are coming, have what you need ready, anticipate what you need when you leave (which is usually in the middle of the night because of the United Guam flights), and are immediately helpful. Do communicate with them on email to book rather than a booking site. They respond daily. The rooms have no carpet with clean, shiny floors. Bathrooms have staining and are old with a big shampoo bottle which lasts through many guests (I bring my own). Air conditioning is good. Wifi is like everywhere on the island (slow and testy), but thankfully the Paradise has a card you can buy at the desk instead of having to go buy it elsewhere. [Wifi cables are planned in Palau for 2017 I heard.] I have also stayed at the Penthouse which is Palauan managed and a great place but I do not prefer it, the Palasia, and the Cliffside (HORRIBLE). The Paradise is by far my number one choice - always available and professional and helpful. There are a few new hotels on the island to try but they are also more expensive than the Paradise.

Date of stay: December 2016
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
1  Thank R W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 12, 2016

I stayed at the Palau Paradise Hotel in Palau. The staff were very courteous and went out of their way to ensure the guest were taken care of.
The rooms were spacious and very clean. The hotel is close to shopping and restraunts so no need to catch a cab. If you want a massage they offer a service right there in your room.
The hotel is priced right and has great location for those on a budget or not. I highly recommend Palau Paradise Hotel if you are visiting Palau.

Room tip: In the middle of everything.
Date of stay: October 2016
  • Trip type: Traveled solo
    • Value
    • Rooms
    • Service
1  Thank WGMitch
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 11, 2016 via mobile

My dive buddy and I stayed on the 4th floor for 10 days. We were impressed with the views, eager services, and proximity to shopping, restaurant and even a museum that we would definitely book to stay here again when we return to the most beautiful diving in the world (see videos in YouTube).

The room was spacious and clean. The dorm size fridge held our local addictions (papayas and cucumbers), yogurt and apples we bought from the supermarket next door, and a jar of Costco peanut butter that was so good on apples and bananas (hanging in the stairwell!) We mainly ate those (and sometimes instant oatmeal) for breakfast before being picked up by our dive tour.

Trying to minimize waste using plastic bottled water, we filtered tap water into our own bottle, and even the hot water cooking pot, using a Britta filter pushed through a small corner opening of a gallon freezer bag. Then hung the bag on the drying rack with clothes pins that we brought.

Being divers with lots of hand laundered items, we appreciated the large drying rack and a "foyer" spacious enough for it in the room. (Bring a few plastic hangers.) We also hung larger pieces on the public drying bars in the hallway where there was cross breezes. So thoughtful.

Perhaps that was the most valuable memory from our stay in this hotel. The business was THOUGHTFULLY run with customer service at its fore front: cleanliness throughout, friendly, knowledgeable and efficient owner and staff. (They carried our luggage to and from our room without any notice. They monitored the premise and anticipated our needs. They also saved parking spaces and directed traffic at night so we could easily park our rental car for a couple of days.) And those gratis yummy bananas! Thank you, So Hee and your wonderful staff.

Date of stay: October 2016
Trip type: Traveled with friends
1  Thank Lionrock31
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 24, 2016

The Palau Paradise was one of the few left with rooms available when we got around to booking and as it looked the cleanest out of what was on offer at the time, we went ahead and booked it.

Not disappointed. The hotel is literally bang in the centre of Koror with all the shops, restaurants, gift shops and department stores only stones throw away.

ROOMS
We were on the top floor and located at the back of the hotel. On arrival I felt slightly disappointed we were not at the front but that turns out to be a blessing.

Rooms facing the road are going to be a little more noisy at night. There are restaurants below on the 2nd and 1st floors and in Palau, it almost always rains at night so the traffic on the road will make it even a little more noisier.

Rooms at the back have an ocean view - perfect for waking up in the morning to see what the weather is going to be like for your boat trip out to wherever you're heading.
There is a fridge and kettle in your room and that's about it. We bought coffee and bread from the grocery shops so we could have breakfast in our rooms - dive tour pick up time is typically 8am and there are few choices for breakfast.

Rooms are large, airy, immaculate, clean and the housekeeping faultless. We had some noisy neighbours that liked their TV really, really loud. One call to reception and we never heard the TV again!

There is no elevator so if you find it difficult climbing stairs make sure to look for a room on a lower level.

STAFF
Brilliant staff, always friendly and helpful.

LOCATION
As mentioned it's as central as you can get. There are quieter places on the island but as a dive base with options for eating out and doing some shopping while off-gasing, you can't beat it.
For breakfast, on the main road about a 3 minute walk is Coffee Berry that has great food and coffee but doesn't open until 7am and service can be a little slow so you need to be already packed and ready to go if you want to have breakfast there. Finish up and head back to the hotel for your pick up.

Alternatively there is a bakery behind the hotel and even closer that opens for breakfast at 6:30 which is perfect.

For lunch and evening meals, the 2nd floor has one restaurant, 'Mogu Mogu', a Japanese themed restaurant with some of the most expensive beer and seafood on the entire island. Yes, it's convenient if you're just too tired to walk even a few minutes (which can happen with 3 dives day) but, no it's not worth it!
A San Miguel will cost you $8. The most expensive I saw on the island. You can buy them for $1.60 at the WCTC food market literally next door so why not keep a few in your fridge?!
If you see a bunch of bananas hanging in the stairway ripening, they are there for the guests to take freely so grab one of your way out in the morning!
Cameras are everywhere, night staff always outside the hotel so you can feel very secure here. I'd book again in a heartbeat.

Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank steve_somebody
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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