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Reviews (2,599)
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Reviewed 31 October 2017

Our fourth trip to the Park Hyatt Abu Dhabi.....better than ever! Well done the team and especially Christina in the Beach House....exceptional service....we will be back! All staff so courteous....the best holiday yet!

  • Stayed: October 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank 352sharim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park_Hyatt, General Manager at Park Hyatt Abu Dhabi Hotel & Villas, responded to this reviewResponded 9 November 2017


Dear Valued Reviewer,

Greetings from the pristine shores of Park Hyatt Abu Dhabi Hotel and Villas!

We have shared your motivating review with our teams. We are happy to know you enjoyed staying with us, thank you for taking the time out to share your feedback. Looking forward to welcoming you back fort he fifth time.

Best Regards,
Federico Mantoani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 October 2017

We were met at Dubai International Airport by a driver organised by the Grand Hyatt at our expense. He was courteous and polite and drove us without any dramas to our hotel.

Upon our arrival to the hotel, at around 10:30am, we went straight to reception and were greeted by polite staff who dealt with our check in.

Our rooms were not quite ready, so we were given a tour of the hotel by the check in staff and during this tour our key cards to our rooms were presented to us and we were told that our luggage had already been placed in our rooms, which was great as our rooms were not meant to be available before 2/3:00pm.

The food offer was superb, which came as a surprise.

Don't book rooms 107/108 as they are located by an entrance door on the ground floor.

All the bedroom doors would benefit from having a seal fitted to the threshold strip.

The WiFi reception and speed was shocking.

  • Stayed: October 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank sgreggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park_Hyatt, General Manager at Park Hyatt Abu Dhabi Hotel & Villas, responded to this reviewResponded 9 November 2017

Dear Valued Reviewer,

Greetings from Park Hyatt Abu Dhabi Hotel and Villas!

Thank you for sharing with us your experience at our hotel, we truly appreciate it. We have taken your suggestions into consideration, I have shared with my team and we are looking at alternatives that we could provide to make your stay more memorable.

Looking forward to welcoming you back soon.
Best Regards,
Federico Mantoani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 October 2017

Hotel very clean, service very patchy at best. The quicker Park Hyatt keep and train their people the better it will get. Buffet food not great, Beach House much better but a little limited after a couple of days.

  • Stayed: October 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank michael c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park_Hyatt, General Manager at Park Hyatt Abu Dhabi Hotel & Villas, responded to this reviewResponded 9 November 2017

Dear Valued Reviewer,

Greetings from Park Hyatt Abu Dhabi Hotel and Villas!

Thank you for sharing with us your experience at our hotel, we truly appreciate it. We have taken your suggestions into consideration, I have shared with my team and we are looking at alternatives that we could provide to make your stay more memorable. We are happy to learn that you found our hotel very clean.

Looking forward to welcoming you back soon.
Best Regards,
Federico Mantoani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 October 2017

My family and I enjoyed another excellent stay. The staff, once again, went out of their way to ensure this.
The new menu at Park Grill is good and we had 3 very good meals their.
Thanks very much to Doris (the hotel mgr) and her team - I'm sure we will be bak

  • Stayed: October 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank jrr0bins0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park_Hyatt, General Manager at Park Hyatt Abu Dhabi Hotel & Villas, responded to this reviewResponded 29 October 2017


Dear Valued Reviewer,

Greetings from the sunny shores of Park Hyatt Abu Dhabi Hotel and Villas!

It is such a pleasure to hear such good feedback about our hotel, it motivates us to provide the authentic hospitality we believe in. Thank you, we truly appreciate it.

We do hope you will allow us the pleasure to welcome you back soon.

Best Regards,
Federico Mantoani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 October 2017 via mobile

When in stress choose the destination. It’s situated away from the city on an island and is a perfect get away. The hotel is located on the beach, has a beautiful infinity pool and has considerable options for dining. The beach is beautiful and is perfect for a swim. The staff is considerate and engaging. Overall the hotel is one of the best getaways near Dubai and is a place that should not be missed.

Stayed: September 2017, traveled as a couple
Thank ektakapoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park_Hyatt, General Manager at Park Hyatt Abu Dhabi Hotel & Villas, responded to this reviewResponded 29 October 2017

Dear Valued Reviewer,

Greetings from the pristine shores of Park Hyatt Abu Dhabi Hotel and Villas!

We have shared your motivating review with our teams. We are happy to know you enjoyed staying with us, thank you for taking the time out to share your feedback. Looking forward to welcoming you back soon.

Best Regards,
Federico Mantoani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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