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Reviews (4,014)
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Reviewed 4 April 2018 via mobile

I have had the privilege of being a long term guest of the ezdan hotel tower 2 in West bay doha. Throughout my stay of over one and a half years I have had been hosted by some of Doha's finest front desk personal. Rechel, Joyce, Karen and Sheila have always greeted me every morning and night with grace and a smile. They have also ensured that all my requirements have been handled promptly and in a professional manner making the stay all more comfortable. Thank you to all the staff that make my stay a pleasure.

Stayed: April 2018, traveled solo
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ezdan H, Guest Relations at Ezdan Hotel, responded to this reviewResponded 9 April 2018

Dear Valued Guest,

Greetings from Ezdan Hotel West Bay.

Thank you for having the time to write your comment and it is truly heart warming that you have mentioned the names of some of our receptionist who assisted you on your stay and considers them as "Doha's finest front desk personnel". We are more than glad to hear that our colleagues were able to make your stay as comfortable and pleasurable as possible.

Once again thank you an looking forward for your continued patronage.

Kind regards,
Nell Ednaco
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 April 2018 via mobile

Good ambience, swimming pool.
Specially the trainer at swimming pool very cooperative. I think Thanachan namely.

Sports activities are good including football court, basketball court n gym with souna and steam bathroom

Overall experience was good, would like to visit again soon

Stayed: March 2018, traveled with family
Thank Mohammed Tausif A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ezdan H, Guest Relations at Ezdan Hotel, responded to this reviewResponded 8 April 2018

Dear Valued Guest,

Greetings from Ezdan Hotel West Bay.

Than you for finding the time to let us know your feedback on our hotel. We are more than glad to know that we were able to provide or meet the needs of an athletic person like you, since you focus on our recreation / health club area i would assume that this is the most important that you look for in a hotel and it is awarding for us that we succeed in making your stay as pleasurable as possible.

See you on your next visit and looking forward to create more good memories with you.

Kind regards,
Nell Ednaco
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 April 2018

Very good hotel to stay with family and business trip, all amenities available in good condition,Rooms are good , housekeeping done proper, staff are friendly. Super market restaurant and Masjid availabe.

Room Tip: swimming pool view
  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Service
Thank md nadeem h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ezdan H, Guest Relations at Ezdan Hotel, responded to this reviewResponded 8 April 2018

Dear Valued Guest,

Greetings from Ezdan Hotel West Bay.

It is heartwarming to know that we were able to meet your needs and that you find Ezdan Hotel both recommendable for pleasure and business purposes. Thank you for emphasizing on our facilities and colleagues, we shall continuously improve and aim to be better to deliver world class service that our valued guests like you truly deserves and share your positive feedback with the rest of our team.

Looking forward for your continued patronage.

Kind regards,
Nell Ednaco
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 April 2018

I am here by myself working. It is my second visit to Doha and chose to stay here at the Ezdan West Bay again because my first stay was very comfortable. The one thing that I think could use improvement would be that the first floor can be a bit confusing to navigate due to the lack of signage. The hallways on level one connect all of the towers but there are no signs to help guide you to where you are wanting to go. For example the entry ways to the elevators do not tell you what tower they are for. But once you figure it out its not a big deal. I have zero complaints on anything else. The Hotel has everything really a person would need. There is every amenity imaginable for a working person or family just wanting to enjoy a weekend. Gym, pool, markets, cafe's, barber shop, pharmacy, I am sure I am even missing some. There is no alcohol here but if you want a drink there are places within walking distance to enjoy a beer or cocktail which gives you a reason to go for a walk.
The staff has been so friendly and I have gotten to know so many. I cannot say enough about the hospitality. From the hotel lobby workers, to the door men, and the security personnel to the housekeeping. Even the people who answer the phone when you call for room service and even the delivery people who bring the food. I feel like they are my friends. I would like to give the names of some of them so they can get credit because it is because of them that I am writing this.
Ajmeer - Housekeeping
Dipendra - Housekeeping
Harshana - Lobby ( I think )
Mohanlal - Room service ( I think )
Louise - Lobby

there are more but the names are difficult for me. Everyone here deserves a big thank you and gold star for service as far as I am concerned.

  • Stayed: March 2018, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Richard Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ezdan H, Guest Relations at Ezdan Hotel, responded to this reviewResponded 8 April 2018

Dear Valued Guest,

Greetings from Ezdan Hotel West Bay.

The privilege is ours that you have chosen to stay with us for the second time around. Thank you for sharing your comments for us to better serve our valued guest like you and improve our facilities and service overall. We are truly overwhelmed for the heartfelt words that you have taken the time to write here, with regards to the signage we are glad to inform you that we are continuously working on this to achieve utmost comfort and pleasure throughout the stay of our guests.

Looking forward for your continued patronage.

Kind regards,
Nell Ednaco
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 April 2018 via mobile

Manoj is often found here as the head waiter. Watch some soccer as you enjoy his award winning coffee.
Overall hotel is ok but the apartments have a worn look and need upgrading.
Best location for corniche and west bay.

Stayed: April 2018, traveled on business
Thank Tariq A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ezdan H, Guest Relations at Ezdan Hotel, responded to this reviewResponded 8 April 2018

Dear Valued Guest,

Greetings from Ezdan Hotel West Bay.

We appreciate that you have taken the time to let us know how wonderful your stay was. It is our pride that one of our colleague Mr. Manoj gave you an excellent service with his "award winning coffee". Rest assured that this will be shared with him and the rest of the team.

Looking forward for your continued patronage.

Kind regards,
Nell Ednaco
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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