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Khuttar Apartment
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Reviews (51)
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2 - 7 of 51 reviews
Reviewed September 27, 2017

The location is amazing, in the middle of the shopping area with everything within walking distance - The staff is very friendly and helpful and the apartment was very clean - The rooms are comfortable and spacious (I booked a two bedroom apartment on the first floor Room 104). - I did not try the breakfast. - When they cleaned the room they tidied up everything for us and it was a mess so very thankful for this.

Prices here do not include the tax, which is 26% and 10% and thus we ended up paying extra 50$ from what was shown on websites, but then again this is written in terms and conditions

  • Stayed: September 2017, traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Daniaht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2017

We had a horrible experience at Khuttar Apartments that we would not wish on any other visitor to Amman.

After a long journey to Amman from the US, we arrived at the Khuttar Apartments property at 3:00 am only to be told by the front desk representative on site that the hotel was full, they gave away our reservation to another customer, and that we'd have to wait until noon to check in -- even though that would technically be considered our reservation for the following day.

After reading the review of Jacques M on TripAdvisor, we were a bit weary of Khuttar Apartments, but figured since they received several good reviews from others that it would be okay. We even emailed and called Khuttar Apartments several days before our arrival to let them know that we'd be arriving very early in the morning and not to consider us a no show and not to give away our reservation. Khuttar Apartments completely ignored this request.

Thus, we were forced to scramble at 3:30 am and try to find new accommodations. The front desk representative was apologetic -- even though he claimed several times it wasn't their fault -- but their words provided no solace at 3:30 am. He let us use the wifi and recommended new accommodations. While looking for new accommodations, but found the second-floor reception area unkept and dirty. In the end, the nearby Crowne Plaza was not fully booked and we went there.

Prior to booking, we thought Khuttar Apartments was priced reasonably, but the cost is not worth the stress and hassle caused by them not honoring their reservations to customers. This was not an isolated incident as it happened to a prior customer before. If you can avoid this place, please save yourself the potential last-minute agony and book somewhere else.

Room Tip: If you want a good room, book a room at another property
  • Stayed: August 2017, traveled with family
    • Value
    • Cleanliness
    • Service
Thank roverdog20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2017 via mobile

It's actually a very clean and decent hotel. Location is great as it's in the heart of Sweifyeh and a 10-minute walk to Galleria Mall. Staff are very nice. However, the rooms are unbelievably small which makes you want to leave the room as soon as you wake up and return right before going to bed. Breakfast is not a buffet. You need to call room service to order breakfast, and they bring it to your room.

Stayed: July 2017, traveled as a couple
Thank Mohammed_Shaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2017 via mobile

We tried Khuttar for a couple of nights and the place was super clean and comfortable for us a family of four. We stayed in a two bedroom suite and really recommend it. The location is good and the staff are very nice

Stayed: July 2017, traveled with family
Thank Samah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2017 via mobile

First night we got a room that smelt like smoke and our shower didn't work. Second night we got a better room with great shower! Breakfast is room service only. Good place to stay if your here for a short while.

Stayed: June 2017, traveled with family
Thank Sanya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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