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Reviewed 5 weeks ago via mobile

Had the best time at this hotel.
And must say - best breakfast EVER!!
The views of tell aviv's shores, the fast vibe of those awesome city....
And the presonal tuch ... Will definitely come back to this beautiful boutique hotel.

Stayed: September 2018, traveled with friends
5  Thank Companion789932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NoaI27, Guest Relations Manager at Dan Boutique Jerusalem, responded to this reviewResponded 4 weeks ago

Dear Companion789932,

Thank you for sharing the lovely review following your recent stay with us.
I'm happy that you enjoyed the breakfast at the hotel and Israel in general.
The Dan Boutique puts guest satisfaction as top priority and we are thrilled that success has come our way.

It will be our pleasure to host you again in the future.

Best Regards,
Angelina Pugachov
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 September 2018 via mobile

We are celebrating the new year in Jerusalem, and after our last visit there we chose to do it in Dan Boutique. The price was reasonable (compared with other hotels in the city this time of year), the location is great and within a walking distance from many locations, and the rooms fit our family.

Stayed: September 2018, traveled with family
3  Thank hilalic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NoaI27, Guest Relations Manager at Dan Boutique Jerusalem, responded to this reviewResponded 10 September 2018

Dear hilalic,


Thank you for sharing your review following your stay with us.

I'm glad to hear you enjoyed the value for money, the location and the rooms.
It was our pleasure to have you as our guest and we sincerely hope that you will return to stay with us when your travels next bring you to Jerusalem.

Best Regards,
Angelina Pugachov
Guest Relations Department.

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Reviewed 4 September 2018 via mobile

Great experience and service. Very happy with everything I received here! Except food! Thank you, Mike. Made my trip and stay very enjoyable. Thank you for everything you do for such an element trip!!

Stayed: September 2018, traveled with family
4  Thank Laura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noa I, Guest Relations Manager at Dan Boutique Jerusalem, responded to this reviewResponded 5 September 2018

Dear Laura S,

Thank you for sharing the lovely review following your recent stay with us.
I'm happy that you enjoyed the hotel,the service and the food.
I will pass your kind words about Mike to his manager.
The Dan Boutique puts guest satisfaction as top priority and we are thrilled that success has come our way.

It will be our pleasure to host you again in the future.

Best Regards,
Angelina Pugachov
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 September 2018 via mobile

Great hotel. Very clean and friendly staff. Would stay here again. Food is also very good. Mike and Ben are excellent managers. The hotel is in a great location and the views from the balcony of the city are incredible!

Stayed: September 2018, traveled with friends
3  Thank HeatherB4582
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noa I, Guest Relations Manager at Dan Boutique Jerusalem, responded to this reviewResponded 5 September 2018

Dear Heather B,

Thank you for sharing your review following your stay with us.

I'm glad to hear you enjoyed the hotel, the cleanliness of the hotel, the staff, the meals , the location and the Sun-Deck.
It was our pleasure to have you as our guest and we sincerely hope that you will return to stay with us when your travels next bring you to Jerusalem.

Best Regards,
Angelina Pugachov
Guest Relations Department.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 August 2018 via mobile

This hotel has much going for it. It’s location is great, including a short walk to the First Station, a collection of many restaurants and shops. Our room was large and clean. The hotel fronts on a very busy street, but traffic noise was not too bad even though our room faced the street. The air conditioning and free WiFi worked well. We never had to wait for an elevator. Breakfast was good, although not the best Israeli breakfast we have ever had. Finally, the price is below that of most hotels in the same general location.

Our problem was with the front desk. No matter how many people were waiting at the desk, there was never more than one person working. Also, there was tremendous variation in the quality of the staff person. Some were caring and knowledgeable: others were not at all helpful. Finally, do not use this hotel if you are in need of concierge services. If there was a concierge, it was a well kept secret. The first receptionist we encountered, when asked, gave us a map and a brochure from a tour company. He said that the hotel had nothing else, even though many brochures suddenly appeared on the day we left!

Stayed: August 2018, traveled as a couple
3  Thank GEOHCleveland_OH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noa I, Guest Relations Manager at Dan Boutique Jerusalem, responded to this reviewResponded 3 September 2018

Dear GEOHCleveland_OH,

Thank you for sharing your review about your stay at the Dan Boutique Hotel.

I'm glad you enjoyed the location,your room, athe AC, the WIi-FI and the breakfast.
It is by guest’s feedback that we are able to develop our offering for the future.
Throughout the hotel, it is our constant aim to ensure the highest standards in all areas, so we are always sorry to hear you were disappointing by the service at the front and the breakfast.
throughout the hotel we do our utmost to ensure the highest levels of service at all times.
It is therefore always a regret if any guest leaves anything less than 100% satisfied.
We have been sure to take on board the comments made for further assessment and retraining where necessary; thank you for highlighting these areas to us.

Looking forward to welcome you again.

Best Regards,
Angelina Pugachov
Guest Relations Department

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