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Trail37308772077
great hotel!
Review of VERT Jerusalem
5.0 of 5 bubblesReviewed Nov 24, 2022
wonderful! comfortable and good service the rooms were spacious and comfortable, the conference rooms were good. food was great and plentiful. i
i highly recommend the place, and would surely go back there.
Date of stay: November 2022Trip type: Traveled on business
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Reviewed November 18, 2022

I cannot say enough positive things about the Vert Jerusalem hotel. This was my 5th time to Jerusalem and I have stayed at several hotels during my visits. The Vert Jerusalem stands out at the top from all the other hotels that I have stayed at. All the people at the front desk, especially Abdallh were exceptionally nice and always helpful. The breakfast buffet was the best that I have had at any hotel in Israel. The business lounge always had a great assortment of goodies. They have a spa and a heated pool to relax at. Massage rates at the spa were very reasonable. The nicest person at the hotel was Arik Snir, a manager. Once he found out that I was travelling alone, he always made a point to check in with me to see that I had everything that I needed. He guided me to the best routes to take to my destinations, was able to give restaurant recommendations and when I needed a taxi on the sabbath, he made sure that I got a taxi driver that would not rip me off (taxi drivers on the sabbath tend not to run the meters and charge 2-3 times the normal rates). Arik made me feel like an older brother was watching out for my best interests. When I return to Jerusalem during the summer, I will stay at the Vert Jerusalem because of Arik and all the other wonderful staff.

Date of stay: November 2022
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
Thank Loraine A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linoy Badalov, Guest Services / Front Office at VERT Jerusalem, responded to this reviewResponded December 5, 2022

Dear Lorain ,
Thank you very much!!
We are so delighted that you enjoyed such a memorable and special stay with us.
I will pass on your words of gratitude to the Team.
Your willingness to spare some of your time to relay your comments is genuinely appreciated.
We are looking forward to your next visit.
Sincerely
Linoy Badalov

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Reviewed November 13, 2022 via mobile

The hotel staff was so welcoming and lovely it just made such a difference that I have to say it and thank them! The room was also great, clean and spacious! Very glad to have such a nice experience in Jerusalem!

Date of stay: November 2022
Trip type: Traveled solo
Thank Arlettee1313
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linoy Badalov, Guest Services / Front Office at VERT Jerusalem, responded to this reviewResponded December 5, 2022

Dear Arlettee ,
Thank you very much for your fantastic review! It was an absolute pleasure to read it.
We are delighted to know that you enjoyed your stay.
We hope to have an opportunity of welcoming you back again soon.

Sincerely,
Linoy Badalov

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2022

From start to finish the staff made us feel very welcome and nothing was too much trouble. The hotel is maintained to a very high standard, and is positioined well for public transport. We had a lovely large room which was cleaned daily with nice smelling soaps condtioners etc. The pool was lovely and there are areas available to sunbathe or be in the shade. The breakfast was excellent and staff were attentive all the time. A special thank you to the concierge Beni, who helped to direct us wherever we travelled and also to the lovely Ronit for looking after us so well during our stay. We will definitely return here.

Date of stay: August 2022
Trip type: Traveled as a couple
Thank suzyr807
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ronit Sinai, Sales at VERT Jerusalem, responded to this reviewResponded September 4, 2022

Dear Guest,
Thank you fery much for the wonderful rating.
We were very happy to know that you enjoyed your stay with us and the hotel facilities were satisfactorily.
I will pass on your words of gratitude to the Team.
We are looking forward to your next visit.
Sincerely,
Ronit Sinai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2022

We loved staying here this weekend. The views from the high floor rooms is spectacular...literally couldn't take my eyes off it at night! However the disappointing factor was the Lounge, which of course is a nice extra. Service there ends Friday afternoon and all through the evening and Saturday its unmanned - tables are not cleared nor are dishes restocked regularly. The selection of snacks is really basic - slices of plain cake and cut up fruit. Tea and coffee sachets and cold drinks in the mini bar. After seeing how full and inviting the main breakfast was on Saturday morning its unclear why items such as pastries, cheese, vegetables, rolls and other cold items couldnt be served on the Lounge. And its a pity because its such a relaxing quiet space.

The hotel has been renovated but the lifts are still being serviced so not always available.

We loved our stay but would be happy to see changes as mentioned above.

Date of stay: June 2022
Trip type: Traveled as a couple
Thank LisaandYaniv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ronit Sinai, Sales at VERT Jerusalem, responded to this reviewResponded July 13, 2022

Dear Guest,
Thank you for choosing the Vert hotel in Jerusalem
We are very pleased to know that you enjoyed you stay however I apologize for any inconvenience you may have encountered that did not live up to your expectations.
your feedback is very important to us as it gives us the opportunity to further understand what we can adjust or do more in order to provide a better stay experience for our guests.
We hop to have an apportunity of welcoming you back again soon
Kind Regards
Ronit Sinai

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Reviewed June 16, 2022 via mobile

Business hotel close to the centre, off Jaffa street, with good access and private parking.

Rooms are renovated in the last decade, some public areas not yet.

Small gym and large pool, outdoors and covered.

Breakfast can be magnificent except on specific holidays, when you find yourself on the 21st floor business center eating a very reduced selection. At least there is a good Espresso machine.

On Shabbat and other holidays, food and beverage are disrupted and only an expensive buffet is available. Make alternative plans!

Date of stay: June 2022
Trip type: Traveled on business
Thank X4083VTantoniot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ronit Sinai, Sales at VERT Jerusalem, responded to this reviewResponded July 13, 2022

Dear Guest,
Thank you for choosing the Vert Hotel in Jerusalem
We are very pleased to hear that you enjoyed your stay and for providing us with your valuable feedback
Our guest satisfaction is important to us and we try hard to make sure all our guests have a rewarding experience at our hotel.
it is nice to know that the hotel location and the guest rooms are well to your liking
However, we apologize for the shortfalls you have experienced and any inconvenience you may have encountered that did not live up to your expectations.
Thank you again for your review and we hope to have an apportunity of welcoming you back again.
Sincerely,
Ronit Sinai

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