We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$90
US$78
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of US$89/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$126
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$152
US$138
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
US$134
US$124
Trip.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Palm Nest(Colombo)(Great Value!)
US$37
US$22
Priceline
View Deal
  • Free Wifi
  • Free Parking
Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of US$25/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$75
US$62
Priceline
View Deal
  • Free Wifi
  • Free Parking
US$138
US$116
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 29% below average rates

The price you found is 29% lower than this hotel's average rate of US$164/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

CityRest Fort(Colombo)(Great Value!)
US$40
US$18
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Lafala Hotel(Colombo)
US$41
US$40
Priceline
View Deal
  • Free Wifi
  • Free Parking
Ceylon City Hotel, Colombo(Colombo)(Great Value!)
US$51
US$40
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (1,810)
Filter reviews
1,810 results
Traveler rating
708
786
222
55
39
Traveler type
Time of year
LanguageAll languages
More languages
708
786
222
55
39
Show reviews that mention
All reviewsrooftop barindian oceansri lankamodern hotelsea viewmarine driveinfinity pooltop floorrailway linetuk tukexcellent viewroom servicebusiness hotelreception staffstayed one nightlate checksea front
Filter
Updating list...
389 - 394 of 1,810 reviews
Reviewed 19 August 2017

The OZO hotel is a nice hotel with good facilities. Adequate checkin and checkout procedures. The rooms were well equipped. The roofbar had lovely seaviews. The food in the restaurant was very good. We will certainly come backbto this hotel should we visit Colombo again.

  • Stayed: August 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 123kabouter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rangitha G, Front Office Manager at OZO Colombo, responded to this reviewResponded 22 August 2017

Dear Mr. 123kabouter,

Thank you for providing feedback on your most recent visit to OZO Colombo, an Onyx Hospitality Hotel.
We are pleased to have been able to uphold our commitment in providing a comfortable stay and a unique blend of hospitality.
Your kind words will be shared with our team who take great pride in creating all elements of your stay.
We look forward to welcoming you back soon!
Warm regards,
Rangitha Goonatillake | Manager, Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 August 2017

Location of the Hotel, Food quality, Cleanliness was excellent but the certain staff service was very poor and rude. There was no one cared to help out in even opening the door while we entered for check-in, it was a struggle carring 3 bags and then entering, was not expected.

  • Stayed: August 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank smphilip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rangitha G, Front Office Manager at OZO Colombo, responded to this reviewResponded 22 August 2017

Dear Mr. Smphilip,

Thank you for taking the time to review us on TripAdvisor,
We are happy to read that you enjoyed the recent stay with us. Rest assured that your comments have been noted and the team endeavors to meet every expectation of each individual guest. Please accept my apologies for any inconvenience that you would have felt during at the time of check-In, and the entire team would like to welcome you back to OZO Colombo, in the not so distant future.

Warm regards,
Rangitha Goonatillake | Manager, Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 17 August 2017

A very high standard of room (modern and well lit) with great sea view from room. The infinity pool on the roof top provided a great experience. Stay marred by very slow check - in. More staff needed at reception desk.

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rangitha G, Front Office Manager at OZO Colombo, responded to this reviewResponded 19 August 2017

Dear Mr Andrew M,

Thank you for providing feedback on your most recent visit to OZO Colombo, an Onyx Hospitality Hotel.
We are pleased to have been able to uphold our commitment in providing a comfortable stay and a unique blend of hospitality.
Your constructive feedback is what will ensure your next stay is worthy of a perfect review.
Always remember that we look forward to seeing you again when your destination is Colombo!
Warm regards,
Rangitha Goonatillake | Manager, Front Office




Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 17 August 2017

Good affordable hotel with great views and an excellent breakfast. The rooftop bar and pool are wonderful. Staff is very helpful and courteous. Their beds are super comfortable! We had a wonderful stay

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank fahdfarids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rangitha G, Front Office Manager at OZO Colombo, responded to this reviewResponded 19 August 2017

Dear Mr. fahdfarids

Thank you for taking the time to provide feedback on your recent stay with us.

Glad to hear that you enjoyed the rooms and in particular the facilities within. I am pleased that you also liked our rooftop bar and swimming pool, which has fantastic views of the Indian ocean.
Your kind words will be shared with our team who take great pride in creating all elements of your stay.
We look forward to welcoming you back soon!

Warm regards,
Rangitha Goonatillake | Manager, Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 16 August 2017

Rooms are not big, We had a city view and not a sea view so a bit à shame. Room was clean but carpet full of marks. Staff is ok at the lobby but a bit superficial.
It s freezing in corridors.
The rooftop is Nice and a good bonus for the hotel. Restaurant is ok but they overtaxe a lot at the Bill Time so dont believe prices on the menu.
The luggage Guy pull our luggage and did not wear it, whereas We do wear it.
One night ok

Room Tip: Just ok but no big deal
  • Stayed: August 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank géraldine c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rangitha G, Front Office Manager at OZO Colombo, responded to this reviewResponded 19 August 2017

Dear Mr. Géraldine c,

Thank you very much for having taken a few moments of your valuable time to rate us on Tripadvisor.

We certainly welcome constructive guest feedback, as we are keen on constantly reviewing our services and standards and making any possible improvements.
Please be assured that we are internally investigating the incidents mentioned and will take necessary steps to ensure your next stay meets your expectations.
We sincerely hope to have an opportunity to better serve you whenever your travels bring you back to Colombo.

Warm regards,
Rangitha Goonatillake | Manager, Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews