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5 - 10 of 17 reviews
Reviewed 27 October 2017

We stayed her one night pre tour and one night post tour of inner Mongolia. Nice & clean, beautiful hotel. The room was spacious, the bathroom clean, the sheets fresh & our stay was comfortable. The bed I found to be a little hard, but we still managed a good nights sleep.

Staff were friendly and helpful, especially the receptionist at the front desk. The spa's services were reasonably priced. The massage was so relaxing.

We organised our pick-up from the airport through the hotel, it cost us US$ 21 , which we thought was reasonable. We arrived close to Midnight and it was nice to see a smiling face greeting us at the airport.

Traffic is really bad in the city, so remember to make your way to the airport early.
We had a brilliant stay.

  • Stayed: October 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Tickedthebox50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uuriintuya4516, Manager at The GRAND HILL Hotel, responded to this reviewResponded 22 November 2017

Dear Tickedthebox50,

First if all I really appreciate your great review towards our Grand Hill Hotel.
I shared your well detailed review with my colleague and they are so glad and encouraged, specially front desk and housekeeping team.
We are inviting you at our hotel if you visit Mongolia next time. Just let us know, we will be happy to serve you again.
Sincerely,

Uuriintuya
Reservation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 6 October 2017 via mobile

We spent 2 nights with my friends after very long fishing trip in wild mongolian nature. So it's clear we were totally exhausted. Spa and massage part of hotel's service got us back to line in 4 hours. Rooms are quite big with luxury accesories. Breakfest was a little bit worse, but still good. I really missed an orange juice.

Stayed: October 2017, traveled with friends
Thank Ota K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uuriintuya4516, Manager at The GRAND HILL Hotel, responded to this reviewResponded 16 October 2017

Dear Ota K,

Warm greetings from Grand Hill Hotel,

Highly appreciated the fruitful feedback towards the Grand Hill Hotel. I am pleased to hear of your positive experience during your recent stay, and will be sure to share your feedback with my staffs. We will focus on our breakfast more, there will be the high quality orange juice and even more.
We look forward to welcoming you back in the near future.

Sincerely,

Uuriintuya

Reservation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 July 2017

We had a one night stay and then a two night stay a few days later. On both occasions the staff could not have been more helpful. The food, too, was good, a mixture of Asian, including Mongolian, and European cuisine. A 4th floor room on the first visit was fine, twin beds, quite spacious with all the usual facilities, but with a view over the deelcit building site next door. The second stay was on the 7th floor, a bigger room with a decent view over the main street below and the city in the distance. And it was quiet, too. Overall, a good place to stay.

Room Tip: The higher the better
  • Stayed: June 2017, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Diomedia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uuriintuya4516, Manager at The GRAND HILL Hotel, responded to this reviewResponded 2 October 2017

Dear Diomedia,

I really appreciate your great feedback and informative comments regarding The Grand Hill Hotel. I will be sure to share your feedback with our team.
I look forward to having the opportunity of inviting you back to our hotel upon your return visit to Ulaanbaatar.

Sincerely,
Uuriintuya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 June 2017 via mobile

Good, well presented fairy new with friendly & knowledgeable multilingual staff. Special acknowledgment to young lady Gungee who extended great reception service AND makes a decent Capuchino in the coffee shop. Stay here, you should like it.

Stayed: June 2017, traveled as a couple
3  Thank Mimierod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uuriintuya4516, Manager at The GRAND HILL Hotel, responded to this reviewResponded 2 October 2017

Dear Mimierod,

Thank you for taking your valuable time to provide us such fantastic comments. I will deliver your special acknowledgment to Ms. Gunjee, on of our valuable staff. I am sure about she will find it out grateful and delighted.
We hope to see you again soon for the second time.
Sincerely,

Uuriintuya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 14 August 2018 via mobile
Google Translation

Stayed: August 2018, traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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