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167 - 172 of 2,706 reviews
Reviewed June 23, 2019

Great place to stay for a few days, modern western amenities. Hotel manager, Mr. Trong (John), was very nice and gave us a great deal! Make sure to introduce yourself to him! Walking distance to beach with reserved seating area for hotel guests. Recommend the ocean view rooms, VIP breakfast room, and exploring the city for world class food.

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank worldtraveler2678
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PremierHavana, Hotel Management Team at Havana Nha Trang Hotel, responded to this reviewResponded June 25, 2019

Dear Valued Guest,

We thank you so much for your very kind word. You know, the best feedback our management team can hear is that their associates made an unforgettable impact on a guest's overall experience.

Please come see us again soon!
Hotel Management Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2019 via mobile

For a change of pace, we tried Havana’s pool located on the 5th floor facing Nha Trang beach. $5 per person including towel. Clean, Not Crowded, Comfortable Chairs, Good Service.
The pool is 1.4m in all areas. So, anyone under 1.6m and cannot swim, this pool is not for you. The pool is not heated...but comfortable temperature. 50% of pool has direct sun, 50% shade. Great mix.

Date of stay: June 2019
Trip type: Traveled with family
2  Thank gregp389
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PremierHavana, Hotel Management Team at Havana Nha Trang Hotel, responded to this reviewResponded June 17, 2019

Dear Valued Guest,

Thank you for recommending us and providing such positive feedback. The hotel pool area has a children's pool. So this pool can be used for appropriate needs.

Please come back soon.

Best regards,
Hotel Management Team.

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Reviewed May 28, 2019

We have stayed in Havana hotel for 4 nights and we have had a beautifull room with fantastic view from the bedroom and from .....the bathroom as well.
We have been very welcomed by the staff; particulary by Miss Nguyen Thuy Phoung. We keep her name in mind as I and my husband, we were so satisfied with her sense of contact; always smilling with a high potential of customer approach. Sometimes, your stay is turning out to be great when you receive a service like that. Thank you for all and we will come back for sure.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank T-DONZE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PremierHavana, Hotel Management Team at Havana Nha Trang Hotel, responded to this reviewResponded May 31, 2019

Dear Thérèse D,

It is such a pleasure to read your terrific review today and how you enjoyed everything of the stay. It will be a pleasure to welcome you back in the near future, we look forward to helping create another memorable visit.

Best regards,
Hotel Management Team.

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Reviewed May 28, 2019 via mobile

Perfect choice for beachfront hotel. Clean room with stunning sea view. Helpful and friendly staff, especially the little Khloe with beautiful smile and great services. She made a big surprise when fluent speaking English with us and turned to Mandarin with other guests. Such a WoW for Vietnamese hospitality industry. We definitely will be back.

Date of stay: May 2019
Trip type: Traveled as a couple
Thank Uyen P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PremierHavana, Hotel Management Team at Havana Nha Trang Hotel, responded to this reviewResponded May 31, 2019

Dear Valued Guest,

I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. Our team prides ourselves on offering unparalleled offerings and encourages our guests to venture out to experience all.

I’m thrilled that you had such a wonderful experience; please come back and see us again soon! We'll be waiting.

Sincerely,
Hotel Management Team.

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Reviewed May 26, 2019 via mobile

We stayed here two nights, and there was pros and cons to this hotel.
Cons - breakfast is supposed to be open till 10.30 as instructed by the check in staff and listed on the guidance information but when heading down at 10am they are already closing up. There is also no bar area as such, and even as a resident you had to pay to attend the sky bar which I thought was unreasonable for resident guests. The staff at the sky bar queue were rather rude as well!
Pros - check in staff are fantastic, we had a great experience there and they couldn’t be more helpful. The food on the evening buffet was really good.

Over all an ok stay, but as we like to socialise with some drinks when we are on holiday I would have to think twice about returning

Date of stay: May 2019
Trip type: Traveled with friends
1  Thank 642lauraw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PremierHavana, Hotel Management Team at Havana Nha Trang Hotel, responded to this reviewResponded May 27, 2019

Dear Valued Customers,

Thank you for taking time to share your experience during the last holiday. From May 21, the breakfast service time will be changed from 6:00 - 10:30 am to 6:00-10:00 am. This change was announced at the elevator screen.
You arrived at the restaurant at 10:20 am, at this time we had stopped serving. However, to ensure your needs, we brought breakfast to your room immediately afterwards, and did not charge any service fees.
Skylight is an independent business unit that does not include in booking services. So your feedback has been transferred to Skylight's unit to acknowledge and improve their service.

Once again we hope to welcome you in the future.

Best Regards,
Hotel Management Team.

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