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All reviews rooftop pool viet anh extremely helpful and kind ordering taxis close to the city center top floor check in was smooth hotel rooms are nice hotel bed was comfortable a wonderful stay checking out deluxe room halong bay stayed for nights toilet tours
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Reviewed October 31, 2017

The room was small but offers all the amenities.We had a wonderful stay.Our safe in the room wasn't working the maintenance man fixed it straight away.The roof top bar was very nice we enjoyed the peacefulness with out tour group.

Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
Thank fionacarmody
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LaCasaHanoi, Manager at La Casa Hanoi Hotel, responded to this reviewResponded November 4, 2017

Dear Fionacarmody,
Greetings from Lacasa and thank you on your encouraging and supportive review! I am very happy when received to your compliments on our room amenities, roof top Bar and friendly staff. I am glad to hear that our hotel and our staff were instrumental to bring you wonderful stay.
We hope we will have the pleasure of welcome you again at Lacasa Hotel.
Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2017 via mobile

Hanoi is a sprawling expanse with a vast mix of seeming poverty and underdevelopment alongside new and developed properties. Within all of that, this well presented and pleasant hotel is well situated for accessing everything.

The rooms are reasonable in size, have good aircon (well ours did anyway!) and are clean and comfortable.

Staff are friendly and helpful as they seem to be everywhere in Vietnam.

There is a rooftop pool for a dip (small as reported and not for a swimmer!) with a bar and seating.

Breakfast was a massive and very varied buffet with eggs cooked to order and a mix of asian, european and american foods. I stuffed myself silly on it every day of the three.

There was a bit of a query and fuss about a cracked glass in our room (we hadnt even used the glasses) and that must be a much bigger deal in Vietnam than Europe but it was resolved without too much fuss by our group guide.

Would I go there again - without hesitation.

Date of stay: October 2017
Trip type: Traveled as a couple
Thank jrapeter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LaCasaHanoi, Manager at La Casa Hanoi Hotel, responded to this reviewResponded November 4, 2017

Dear Jrapeter,
Thank you for taking the time to write reviews of our hotel. It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success.
The good feeling you get at our hotel from the room, breakfast, staff and roof top bar are the things we want to bring to every customer. It makes all our hard work and effort worthwhile and sincere thank you on your kind words.
We are delighted to have the opportunity to welcome you back our hotel and bring you another enjoyable stay.
Yours sincerely,

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Reviewed October 28, 2017

The people who work there are extremely helpful and kind. It is well situated and the rooms are great. The roof is lovely open and has a pool. You can smoke on the roof and they have a bar up there and you can look at the view.

Room tip: Higher floors are best.
Date of stay: October 2017
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank Lucile F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LaCasaHanoi, Manager at La Casa Hanoi Hotel, responded to this reviewResponded November 4, 2017

Dear Lucile,
Thank you for your staying with us and your great review on Tripadvisor. The staff at the hotel is very proud of your recognition for their dedication.
We are also happy to know that you have a good experience at Le Jardin Rooftop Bar and enjoy a picture of the city.
We are honored to welcome you back our hotel in near future.
Yours sincerely,

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Reviewed October 22, 2017

We stayed twice in the La Casa and did not regret it (one room at the top floor was a bit small). It offers all the amenities you expect from a solid 4-star hotel. Staff at the reception is exceptionally competent, helpful and friendly. Breakfast buffet offers a good choice. Walking distance to Opera and Hoan Kiem Lake is about 25 minutes.

Date of stay: October 2017
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank Andreas L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LaCasaHanoi, Manager at La Casa Hanoi Hotel, responded to this reviewResponded October 24, 2017

Dear Brussels,
Thank you for being our loyalty guest. We are grateful for compliment to our buffet food, amenities, hotel location but most of all our dedicated employees.
I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
Looking forward to seeing you again soon.
Yours sincerely,

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Reviewed October 17, 2017

My husband and myself stayed at La Casa Hanoi Hotel in September for a few days. We had a wonderful stay. The food was very good. But the thing that most impressed us was the staff. They were always smiling and ready to help at any time. I would like to take this opportunity to mention Ms. Ha Do who works at the reception. She was very very helpful to us when we found out that my husband's luggage had got wet and his clothes were soaked. She made sure that the clothes were all dry and ready for use within two hours! Thank you Ha Do you are a great asset to the Hotel.

Room tip: good service and friendly staff
Date of stay: September 2017
  • Trip type: Traveled with friends
    • Value
    • Service
Thank ilahimani
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LaCasaHanoi, Manager at La Casa Hanoi Hotel, responded to this reviewResponded October 24, 2017

Dear Ilahimani,
I appreciate your positive feedback about our hotel and we are very happy for praising efforts of our colleague – Ms. Ha Do, our receptionist.
Your sharing is the motivation for our staff to be proud of their dedicated service.
We looking forward to welcome you back to hotel and bring you memorable stay.
Best regards,

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