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“Great communication”

Blue Dragon Tours - Day Tours
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Handling Vietnam travel services since 2008, Blue Dragon Tours is well-known as a reputable and professional travel agency in Vietnam and Indochina. With a wide range of tours and tailor-made options for all travelers, we offer colorful touches to the life of Vietnam, varying from leisure holiday by the beach to breathtaking adventure on the roof of Indochina.
Useful Information: Activities for older children, Activities for young children
Reviewed 17 June 2018 via mobile

I booked a Halong Bay overnight tour onboard the Orchid Cruise through their agency. Bailey assisted me throughout. She was attentive and did her job well. Everything went smoothly. Except a tiny detail, she sent me a name Template that I was supposed to look out for at the airport but rhe driver might have forgotten to print it out and had a handwritten sign instead but not a big deal since the arrival area was small were able to find him quickly.

I would recommend them!

Thank Jenny T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (256)
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"walking tour"
in 17 reviews
"halong bay cruise"
in 17 reviews
"comfortable and air conditioned"
in 3 reviews
"approval letter"
in 5 reviews
"glory legend cruise"
in 3 reviews
"five star service"
in 2 reviews
"via email"
in 10 reviews
"final payment"
in 2 reviews
"travel partner"
in 2 reviews
"night cruise"
in 11 reviews
"premier hotel"
in 2 reviews
"sapa train"
in 2 reviews
"travel consultant"
in 6 reviews
"visa on arrival"
in 4 reviews
"responded promptly"
in 2 reviews
"perfect service"
in 3 reviews
"went smoothly"
in 6 reviews

12 - 16 of 256 reviews

Reviewed 16 June 2018 via mobile

Fabulous ad delicious!!! Our guide, Sarah, was so knowledgeable! Very, very satisfying. I highly recommend this tour. Make sure you are HUNGRY!!!

Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 11 June 2018

Before we've arrived in Hanoi, we've booked the Orchid Halong Cruise on halongbaytours.com and paid a deposit. Soon after, we've been keeping in touch with their agent Emma via email and sorted out the shuttle transfers to/from our hotel, as well as the agency's gift of a free massage voucher for two people. We were really happy with Emma's quick replies and everything was smooth until we've arrived at Orient Spa a day before our cruise where a random lady showed us a piece of paper showing the invoice for our cruise and asked us if we would like to pay now. We were in shock and had no idea who this lady was and how she has tracked us to our massage session, especially after we have agreed to pay Emma at our hotel, on the morning before our shuttle pick us up for our cruise. We panicked and email Emma about this, however, no reply, and we have not heard from her the next day (as well as up to today). Later the lady told us Blue Dragon Tours is in the same building as Orient Spa and we only wished she had introduced herself properly to save us the panic, instead of shoving a piece of invoice paper in front of us and asking us to pay now, and that Emma would give us a mind-soothing confirmation. In the end we had a really good time on the cruise and everything went well... really wish they could improve their communication to save future clients some heart-attack.

2  Thank wendyyangy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 May 2018

Having decided to book Orchid Cruises for our Ha Long Bay trip we scoured the internet for the best deal and found Blue Dragon. They were top notch and keep us informed all the way. Having paid a deposit the final balance was collected by one of their team from us at our hotel before departure. Everything went like clockwork and they even included an hour long massage in Hanoi for the two of us. Brilliant, would definitely recommend.

Thank Travel100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 30 May 2018 via mobile

My parents and I just got back from our 3 days/2 nights cruise on the Azalea. From the time of booking till our cruise ended, everything went smoothly and the staff were all very friendly and helpful. The boat was beautiful and the cabins very comfortable. The food was plentiful and delicious! The staff worked hard to make the trip a memorable one. We were glad that we stayed 2 nights instead of 1, so that there was more time to relax and enjoy the beautiful islands around us!

Thank minzhou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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