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“Perfect meal in every way”

Jacksons Steakhouse
Ranked #88 of 2,999 Restaurants in Hanoi
Certificate of Excellence
Price range: US$15 - US$80
Cuisines: Steakhouse
Dining options: Late Night, Breakfast, Private Dining, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Private Dining, Reservations
Reviewed 9 August 2018 via mobile

Celebrated a birthday here. We booked a table for 4 through our hotel in Hanoi (Nova Luxury Hotel) after searching on TA for the perfect place to splurge during our Northern Vietnam holiday.

We have been traveling on a shoestring budget for 4 days and I really wanted to make sure we have a fabulous dinner to remember. No disappointments allowed.

After walking around the Hanoi Opera house district, we arrived early at Jackson’s conveniently across an upscale commercial centre in the French Quarter. Our server, Trinh, checked the reservation list but did not see our reservation. Nevertheless, we were accommodated and immediately seated at a table for 4 on the ground floor. Out of earshot, I mentioned to Trinh that we were celebrating my husband’s birthday and we never had the chance to finalise A plan until it was time for dessert.

Jackson’s has a seriously mouthwatering menu for meat lovers. All our favourites in a steakhouse - from the meat to the sides - were available so it was pretty hard to pick the perfect meal. Desserts were on a different menu card.

As we were a family with younger children, I was reluctant to other mains fit for an adult. A quick query to Trinh for a kid’s menu provided us with an A3 size colouring page with at least 3 choices for kids: spaghetti bolognese, fish and chips, chicken nuggets. Having eaten Vietnamese delicacies generously the past few days, we did not mind going international again. My youngest had the fish and chips which were more like fish fingers (hopefully faite-a-la-maison!) She happily ate her meal with no leftovers.

As for the rest of our party, we went for the NZ ribeyes and sirloin steaks. All medium rare. For the grown-ups, we added pan-seared foie gras and our choice of sauce: béarnaise and green peppercorn for my husband and myself respectively. The steaks came with half a garlic head, sautéed mushrooms, courgette and potatoes. For our eldest, we asked to skip the accompanying vegetables and to just replace it with french fries. Our server obliged. Nice, sweet and simple. No wrestling required with the menu!

For drinks, lemonade and the banana-chocolate milkshake (not on the menu) were the kids choices. Again, no problem ordering these :0).

Once orders were made, a bread basket was offered with nice warm rolls, sliced garlic bread and a whole wheat option. Beurre salé, herbes butter and à tomato-based tapenade accompanied the bread. Thé tapenade was not very exciting - a bit bland and mushy. There was no sharp point on the flavour that made us want to get more. I would recommend the Jackson’s Steakhouse to change this with something else.

When our steaks and sides arrived, everything was perfect. More freshly ground pepper was offered and choices of mustard were also provided: English, horseradish, Dijon ... I forgot the last variety. We truly enjoyed our steaks and the sauces. All was done perfectly well.

For dessert, my eldest chose the chocolate souffle while grownups opted to share a tiramisu. We asked for a long black decaf and Vietnamese green tea for our nightcap. Unbeknownst to us, Trinh had already arranged a slice of raspberry cheesecake with a lit birthday candle for my husband’s birthday treat! Such a great finish for a memorable visit to Hanoi.

I am very grateful to Jackson’s Steakhouse staff for the exceptional service. We are just travelers in a new city. We did not have any connections in Hanoi and just relied on TA’s recommendations. We didn’t even know that Jackson’s Steakhouse was the No. 1 Fine Dining spot in Hanoi for 2017. I agree. Very well deserved!

Last but not the least, Trinh was a great server and we were so thankful for her help in making our dinner out a great night. Thank you for engaging us in conversation, making sure our meal went smoothly and you were ahead of our needs each time.

1  Thank Sinag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 - 14 of 531 reviews

Reviewed 30 July 2018

Visited on a Monday evening for dinner and had a great meal. The steak was amazing, great wine list and delicious dessert. Would definitely recommend visiting!

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1  Thank NiamhMcL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 July 2018

I was here on Sunday for lunch. Unfortunately, they do not offer lunch set on the weekends so I just ordered a wagu burger. The food alone with the service was excellent. I would not hesitate to return.

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1  Thank kpchitown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 July 2018 via mobile

Visited Jackson’s steakhouse for a quick lunch today just in passing. It turned out to be a good choice. Lorelle had the rack of lamb, I had the steak & veg pie.
Presentation was spot on, smelt wonderful as it was delivered, taste couldn’t have been better.
For Western food in Hanoi don’t bother looking further, the chef here can cook as required.
The lamb was as ordered, the crust just so and the addition of black olives to the gravy was inspired, although Lorelle isn’t usually a fan of them it was a new twist for her she’ll take on from here.
The pie was great, pea purée and gravy could only have been improved by being increased beyond the adequate given to a wonderful surplus.
Service was spot on.

1  Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 18 June 2018

Walked into after looking online and we fancied a treat. A treat we got , fabulous food and excellent service.
Starter of Calamari was really good and different to usual. Main course was NZ Steak and it was really good with excellent sides. The place is compact but not in any way cramped. The wine list was great and we had a good Espresso Martini too. Hats off to the Jacksons staff , a really great restaurant right near the lake in Hanoi. Would definitely recommend and we will be back.

3  Thank siamcoxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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