We called them up from a cafe' in Hanoi without knowing anything about them.
They came to pick us up 2 hours later with a fantastic driver and very clean bus with wifi. The driver is vey nice man who "speaks" some french, some English etc.
The guys on the way to Cat ba were attentive, very professional, they collected payment on the bus.
The following day we decided to go on the boat tour with them.
FANTASTIC service, not one of those floating music box, fresh food cooked for lunch on board....Kayaking around with our guide was funny and he knows many things about the place. He also has "British humor" which makes him a very picturesque figure. Staff on the boat very nice as well. the return was smooth, cheap, professional and Swiss punctuality!
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