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Best Western Premier Sukhumvit
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Reviews (564)
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All reviewsbumrungrad hospitalmedical checktuk tukrooftop pool and barploen chitnice hotelthe main roadfitness roomgreat poolrooms are bigone night staybreakfast buffetrain showerthe hotel offershotel is locatedpleasant staystayed here for nights
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3 - 8 of 564 reviews
Reviewed 3 weeks ago

Stayed here for one night before flying home the following morning. The hotel is modern and furnished to a very high standard. Bedrooms are spacious and spotlessly clean, and bed was extremely comfortable. The restaurant is also very good, and offers a good menu. All staff were polite, welcoming and efficient. Good free shuttle bus service to the airport.
A good experience all round - couldn't fault it.

  • Stayed: March 2018, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank ian_lane802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPsukhumvit, Front Office Manager at Best Western Premier Sukhumvit, responded to this reviewResponded 3 weeks ago

Dear ian_lane802,

Greeting from Best Western Premier Sukhumvit hotel.

Thank you for your honest review to Best Western hotel. However It seems that you giving the comment on another Best Western hotel.
Our Hotel is located in the center of Bangkok and not close to airport as you mentioned.

It would be great if you could give the comment to the right hotel and Thus they would be happy to hear your comment and improve in the future.

Best Regards,
Pisamai Kanjanopas.
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
3
Reviewed 3 weeks ago via mobile

Literally steps away from Bumrungrad international Hospital in Bangkok, Thailand.
Within minutes of several malls for shopping dining or just strolling. Walking distance from many restaurants.
Free shuttle to and from airport. Courteous and helpful staff. Buffet in the morning is bountiful. Sliced fruits are displayed artfully, they are varied and plentiful. Choice of bread, pastry and juice merit mentioning. The place is super clean and every thing works smoothly. The gym, swimming pool and outside seating on the roof top terrace with its greenery makes you forget that you are on top of the building. I would highly recommend this hotel and I will definitely want to stay here again.

Stayed: March 2018, traveled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPsukhumvit, Front Office Manager at Best Western Premier Sukhumvit, responded to this reviewResponded 3 weeks ago

Dear sir,

Thank you for choosing Best Western Premier Sukhumvit, Bangkok and thanks for sharing your review.

We are happy to hear that you like our service and enjoy your time with us. We appreciate your honest feedback and recommendations. Our staff will be most pleased to know that you found their friendly and helpful.

We look forward to welcoming you back to Land of Smile again.

Best regards,
Pisamai Kanjanopas.
Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Another stay at BW premier sukhumvit - this is perfect for Bumrungrad hospital -literally a few steps away.
Rooms are a good size,modern with good facilities. Internet works and staff are helpful.
Roof top pool,bar and small gym. You don't need much more. Not any negatives yet.
What is also helpful in terms of location is that you are just off the highway,so getting to the airport is made easier -no cross town traffic.

  • Stayed: March 2018, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank pagoda2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPsukhumvit, Front Office Manager at Best Western Premier Sukhumvit, responded to this reviewResponded 2 weeks ago

Dear pagoda2014,

Thank you for choosing Best Western Premier Sukhumvit, Bangkok and thanks for sharing your review.

We are happy to hear that you like our service and enjoy your time with us. We appreciate your honest feedback and recommendations. Our staff will be most pleased to know that you found their friendly and helpful.

We look forward to welcoming you back to Land of Smile again.

Best regards,
Pisamai Kanjanopas.
Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This is my third time to stay in Best Western Premier, all the staffs are very friendly, especially concierge staffs. They take good care for me all the time.

One thing I wish the hotel can improve, their hotel tuk-tuk is terrible. Sometime can't work, last time I came, the tuk-tuk already have a problem, this time still nothing changed.

  • Stayed: March 2018, traveled on business
    • Value
    • Cleanliness
    • Service
Thank CYY0520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPsukhumvit, Front Office Manager at Best Western Premier Sukhumvit, responded to this reviewResponded 2 weeks ago

Dear CYY0520,

Thank you for choosing Best Western Premier Sukhumvit, Bangkok and thanks for sharing your review.
We are happy to hear that you like our service and enjoy your time with us. We appreciate your honest feedback and recommendations. Our staff will be most pleased to know that you found their friendly and helpful.

As per your comment of Tuk Tuk car condition, now we have already maintenence it and after testing it works well now. Hopefully your next visit with us that you will have a good experience with Tuk Tuk service.

We look forward to welcoming you back to Land of Smile again.

Best regards,
Pisamai Kanjanopas.
Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2018 via mobile

This hotel is located right next door to one of Bangkok’s largest hospitals and therefore would be an ideal place to stay if a family member is an inpatient. The hotel’s staff were friendly and helpful. Rooms are large with an antechamber with a sofa and television. A few small details suggested a lack of attention to standards - the safety deposit box was locked from the last guest and would not open. Tea and coffee were provided in the room but without a kettle. The sheet on the bed had two tears in it.

The room was very clean and the walk in shower was very good. Air conditioning was noisy but worked efficiently to make things comfortable. The room did not have ironing facilities but the staff were very happy to bring an iron up.

Breakfast was a buffet of reasonable quality but presentation was not as attractive as it could have been and the serving area was rather cramped. Fresh omelettes were available.

The hotel has a small rooftop pool with loungers and a bar. This was a nice area to relax in. There is a fitness room which appeared entirely adequate.

Not a bad stay, but a little more attention to detail would have helped.

Stayed: March 2018, traveled on business
Thank PeterSa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPsukhumvit, Front Office Manager at Best Western Premier Sukhumvit, responded to this reviewResponded March 14, 2018

Dear PeterSa1,

Thank you for choosing Best Western Premier Sukhumvit, Bangkok and thanks for sharing your review.

We are happy to hear that you like our service and enjoy your time with us. We appreciate your honest feedback and recommendations.Our staff will be most pleased to know that you found their friendly and helpful.

However your comment that you mentioned will bring to our attention to improve in the future.

We look forward to welcoming you back to Land of Smile again.

Best Regards,
Pisamai K.
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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