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Reviews (3,307)
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Reviewed 8 May 2016

Wonderful service and amenities. We stayed at this site for three nights as a part of a family vacation. We stayed in a suite which was wonderful. The service was spectacular and the food in the Executive Lounge was delicious.

  • Stayed: April 2016, traveled with family
    • Location
    • Rooms
    • Service
1  Thank Gommck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris-JWBKK, Manager at JW Marriott Hotel Bangkok, responded to this reviewResponded 6 June 2016

Dear Gommck
You sharing your comments about a wonderful experience at our hotel is greatly appreciated. We are happy that all aspects of the hotel you utilized made a positive impact and hope to see you return soon for more.
Best regards,
Chris Johns
Hotel Manager
JW Marriott Hotel Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 May 2016

This hotel is conveniently located, and has plenty of convenient amenities, but the best way to experience its hospitality is with access to the Executive Lounge. A great place to start the day with a delicious breakfast with a great view, enjoy the meeting friendly environment during the day, the cocktails and dinner in the evening on the outdoor patio. And the main reason for this terrific experience is the friendly and smiling staff of Irina (Manager), Praew, Bee, Meen, Nort and many others.

Room Tip: You gotta enjoy this hotel with access to the Executive Lounge.
  • Stayed: April 2016, traveled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Pramod S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris-JWBKK, Manager at JW Marriott Hotel Bangkok, responded to this reviewResponded 6 June 2016

Dear Pramod S
Thank you for taking the time to share your experience and to highlight the wonderful associates we have in the executive lounge and the great hospitality they deliver. All the ladies will be rewarded through our guest recognition program thanks to your comments.
We hope to have you back with us soon.
Best regards,
Chris Johns
Hotel Manager
JW Marriott Hotel Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 6 May 2016

This hotel has a good central location to the sites of Bangkok. Our room was spacious, and very nice. The bathroom, however, could use a refresh. The staff were very courteous and friendly. The Concierge lounge had a terrific breakfast!

As we were checking out one of the hotel staff found a dress my daughter had left hanging in the closet of her room and rushed it down to the lobby in a carry bag that we could easily pack. Great service!

Room Tip: Our upper floor was quiet and removed from the city noise.
  • Stayed: April 2016, traveled with family
    • Value
    • Sleep Quality
    • Service
2  Thank eileenlogden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris-JWBKK, Manager at JW Marriott Hotel Bangkok, responded to this reviewResponded 6 June 2016

Dear eileenlogden
Thank you for choosing to stay with us for your family trip and in sharing your experiences with others. We are glad to know that our facilities, food and beverage and especially the staff attention to detail are appreciated, thank you.
We hope to see you all return for another vacation soon.
Best regards,
Chris Johns
Hotel Manager
JW Marriott Hotel Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 6 May 2016 via mobile

Great hotel in a great location, lounge is superb, staff are even better, nothing is too much trouble, from the moment you arrive til the time you leave, I have stayed in lots of Marriotts all over the world and would put this one in the top 3(the other 2 are in Shanghai and London)

Stayed: February 2016, traveled on business
1  Thank tallguy1204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris-JWBKK, Manager at JW Marriott Hotel Bangkok, responded to this reviewResponded 6 June 2016

Dear tallguy1204
Thank you for such a wonderful review of your stay, our property and the impact it had on you. Your loyalty to Marriott and putting us in your top 3 is greatly appreciated, and we look forward to you returning.
Best regards and travel well,
Chris Johns
Hotel Manager
JW Marriott Hotel Bangkok

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Reviewed 5 May 2016

i had a great lunch at TSU with my invited guests. it was my first time to TSU. The food was excellent and i dare say, it was one of the very best Japanese food i ever had in Bangkok.

the staff at TSU had great knowledge about the food. as it was my first trip TSU, we had asked for recommendations from the staff that was serving us. She was really wonderful and cheerful, providing excellent service and patience while we were really undecided what we wanted for lunch. the recommended crunchy roll and salmon teriyaki was excellent. i would recommend that to everyone.

overall, it was a great choice to be at TSU for lunch. i would surely return to TSU and get another food recommendation for the staff at TSU. an acknowledement to Jutarmas for being a wonderful service provided.

Stayed: May 2016, traveled on business
1  Thank chengpoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris-JWBKK, Manager at JW Marriott Hotel Bangkok, responded to this reviewResponded 6 June 2016

Dear chengpoh
Thank you for choosing TSU as your lunch dining venue and for sharing your experience with others. We fly products in fresh from Japan and spend many hours training our chefs and associates, so it is nice to hear your appreciation, thank you. Jutarmas will be rewarded through our guest recognition program thanks to your comments. We look forward to seeing you return.
Best regards,
Chris Johns
Hotel Manager
JW Marriott Hotel Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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