So happy to stay at myhotel pratunam, staff here are very accomodating , food is delicious , and ofcourse the hotel is beautiful and its near in the market. Also Ms. Nook the receptionist is so nice , she's very friendly . Keep it up ms. Nook 😍

The four of us stayed at the hotel for two nights. On the first day, we arrived at around 6am at the hotel, dumped our luggages in the storage area and went to the nearby market for hot Thai noodles. When we came back, we signed in with the in-house travel agent for some sightseeing as we wait for the check-in time. We find the tour price reasonable as compared to online prices. So, we went out to the elephant camp, floating market and some temples. But since we wanted to maximize our limited time, we rested for an hour, refreshed, then went to the nearby night market. You'll never notice the passing of time as you shop for clothes and souvenir items and oh, there were lots of fresh fruits and yummy grilled food ... fish, meat, sea food, mangoes, sticky rice, etc. Considering that some food items are smelly and may attract unwanted insects in the hotel room, we asked Yam, the lady staff at the restaurant, if we can eat our own food there. She cheerfully said 'yes' and even volunteered to bring out plates, fork, and other dining utensils so we can eat comfortably. She kept her eyes alert on us and made sure that we are at ease and at home with the hotel. The restaurant staff are all accommodating and never let us feel embarrased nor undesirable even if we requested the same consent the next day. We had overall pleasant treatment experience in this hotel.

We stayed last January 25-29, 2019 with my best friend and her Famliy. We arrived in the hotel at 10:30 AM. The FO told us that the room is not yet ready and the check-in time is at 2pm so she gave us brochure so we can go around the area before the room to be released. They have a free "tuk tuk" going to the market. Then we had lunch and went back to the hotel at 12nn. to cut it short. We ask if there is 1 available room out of 7 rooms that time they said none because the check in time is at 2pm.

> Yes, We do understand the standard check in time is at 2pm. We are also a hotelier and we do know the standard of a hotel and they can't release 1 room for us. they don't have enough space for all the guests waiting in the lobby.

We stayed for 3 nights 4 days, for that 3 nights they are not replenishing the room only the towels. We left our trash in the table before we left in the morning the when we came back its still there but the housekeeping arrange our bed. but the trash is still there and we ask for the coffee cups to be change and the housekeeping said they are not changing it. What she did, she went to our room and wash it to in our sink.

3 days breakfast..
They know the itinerary of their guests but they can't adjust the opening time of the breakfast. the cafeteria opens at 6:30 AM. and our tour coordinator will pick us at 6:30AM also. We ask the FO if they can adjust the breakfast they said no they can only serve coffee and tea if we want to have early breakfast.

The menu in the breakfast is always the same for 3 days.

We are also a hotelier and we know the standard that a hotel must posses even though your not a 3,4,5 star hotel but you need to be hospitable and and you need to adjust to your guests and satisfied them during their stay.

And please all of your guests are foreigners. Please practice your English language. And also correct the English signage's' inside your hotel.

Thank you.

hope that this will you help you in the future.