We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Free cancellation until 07/27
Book now, pay at stay
US$89
US$83
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Free cancellation until 07/28
US$124
US$89
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$209
US$152
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Novotel Bangkok Platinum Pratunam(Bangkok)
US$127
US$97
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$126
US$113
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Paragon Inn(Bangkok)(Great Value!)
US$39
US$20
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
US$129
US$94
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$78
TripAdvisor
View Deal
  • Free Wifi
  • Free Parking
US$609
US$384
Official Site
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$230
US$208
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (3,590)
Filter reviews
3,590 results
Traveler rating
2,491
780
214
63
42
Traveler type
Time of year
LanguageAll languages
More languages
2,491
780
214
63
42
Show reviews that mention
All reviewsclub millesimeprestige suitevoila restaurantbose sound systemhermes toiletriesclub roomluxury roomrooftop barevening cocktailsmacaroonsplatinum memberpillow menucorner roommain restauranttop flooregg stationnana bts
Filter
Updating list...
1,142 - 1,147 of 3,590 reviews
Reviewed 8 October 2015

Booked a room in this hotel because we were attending a wedding there and wanted to relax a little in addition to cutting down on travel time. Great choice! Even though the stay was short, what really made this hotel stand apart was the service. Never once did I feel like there wasn't someone there for us, whether it was to help find something, pick up bags, etc. A bonus was that this was always done with a smile.

There are a few downsides, if I had to choose one flaw it might be the rules between dining venues. Let me point out that this is not a staff or food issue, but perhaps more about rules. We were at L'appart, in our party there was a pregnant friend who had dietary restrictions and since she was just flew in and was tired we did not want to move to another restaurant. The staff were unable to accommodate her order, they could not let us order off a menu from a different venu inside the hotel, or even the room service menu and no other suggestions were made. Basically, they were dumbfounded as to what to do so we wasted about 30 minutes negotiating this. In the end we went to the all-day dining venue which did have things she could eat, but the lack of view and ambience made the meal unspectacular.

Overall would stay again, and the wedding was beautiful so having events here is a wonderful idea as well. Just wish there wasn't a hiccup with the dining venues earlier on, or it would have been perfect.

  • Stayed: August 2015, traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank FreeAgentX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William J, General Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded 13 October 2015

Dear FreeAgentX,
Thank you for taking the time to tell us about your experience at the Sofitel Bangkok Sukhumvit.
I have personally shared your compliments with all our Ambassadors as I am sure that this feedback will serve as an encouragement to continuously improve the quality of our services.
I am sorry that your experience at L’Appart did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and we would be more than happy to better serve you in the near future for a perfect experience.
Sincerely,
William Haandrikman.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 October 2015

My family and I enjoyed our stay at Sofitel Bangkok , all were great the room was amazing and clean all the time , the staff without exception were very friendly and happy , the spa staff were very helpful and professional ,really if we had more time we would extend our stay although we stayed eight days , we really felt home and we will be back for sure.

  • Stayed: September 2015, traveled with family
    • Value
    • Rooms
    • Service
Thank awnii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William J, General Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded 10 October 2015

Dear Awni I,
We very much appreciate your comments regarding your experience at the Sofitel Bangkok Sukhumvit.
I am happy to hear that you and your family enjoyed a comfortable stay and felt like at home with us. I will share your comments with all Ambassadors and I am sure that this feedback will serve as an encouragement to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Warm Regards,
William Haandrikman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 October 2015

Stayed here for two times; first time 3 nights and the second time 10 nights. Each night and day was just perfect. No single comment during the whole stay! Location is perfect, team is great, swimming pool is complete with jacuzzi and nice green, great spa and gym, etc. etc.

  • Stayed: October 2015, traveled on business
    • Rooms
    • Cleanliness
    • Service
2  Thank Anton1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William J, General Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded 10 October 2015

Dear Anton1980,T
Thank you for sharing your very positive review and your loylaty. It is always a pleasure to welcome you at Sofitel Bangkok Sukhumvit and it is very encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
We look forward to welcoming you back on your 3rd stay!
Best Regards,
William Haandrikman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 October 2015

We returned to the Sofitel for the 4th time the end of Sept.
Hard to imagine how they could improve....they now offer the most amazing breakfast buffet on the second level....including a cheese room with French delicacies....delicious.
We love the swimming pool, perfect for recovering from jet lag after the long journey from Canada.
The hotel is immaculate, well located and the staff exhibit true Thai hospitality....we will return early Nov.

Room Tip: Book on the executive floor for extra personal service.
  • Stayed: September 2015, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Carol1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William J, General Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded 10 October 2015

Dear Carol1997,
Thank you very much for your loyalty and for sharing your great experience on Tripadvisor.
I am delighted to read that you had another excellent stay and you enjoyed our amazing breakfast buffet, hotel facilities and attentive service.
We look forward to welcoming you back in November!
See you soon,
William Haandrikman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 October 2015 via mobile

This hotel is pure luxury and 5 star all the way. Great location and excellent customer service. But if advice take the train service to most of the destinations. So much better than taxi. Even to and from airport. It is also much cheaper to use train than taxi.

Stayed: October 2015, traveled as a couple
Thank Abdul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William J, General Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded 10 October 2015

Dear Abdul K,
Thank you so much for all the compliments you made about our luxurious property.
Please rest assured that I have personally shared your kind words with all our Ambassadors and we hope to have the pleasure of welcoming you back soon for another pure luxury stay.
Best Regards,
William Haandrikman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews