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FX Hotel - Taipei Nanjing East Road
Ranked #124 of 585 Hotels in Taipei
Reviewed July 20, 2017 via mobile

The hotel is well located, has clean rooms and staff is professional. There are several restaurants and coffee shops nearby which are decent as well.
I stayed here for 3 nights and had no complaints overall.

Stayed: March 2017, traveled solo
1  Thank Newyorker2809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FXHOTELTAIPEI, 客戶關係經理 at FX Hotel - Taipei Nanjing East Road, responded to this reviewResponded July 24, 2017
Google Translation

DEAR Newyorker 您好:

首先代表FX酒店 - 台北南京東路感謝您選擇我們的酒店,
並花上寶貴的時間寫這些評論。
富驛時尚酒店不斷的鞭策自己,
提供優質的環境與貼心的服務給所有蒞臨的貴賓,
很開心您能感受到我們的努力,
在這裡度過了愉快的時光,
並且得到您高度重視服務。 期待再次為您服務!

敬祝 平安順心。

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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9 - 13 of 498 reviews

Reviewed July 6, 2017 via mobile

Taxi from airport to the hotel is around NT1200.

Hotel provides full amenities, room is clean, spacious and staff are friendly

Minutes away from train station. There are also few cafes in the area.

Thank you.

Stayed: July 2017, traveled with friends
Thank Will K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FXHOTELTAIPEI, 前廳部經理 at FX Hotel - Taipei Nanjing East Road, responded to this reviewResponded July 12, 2017

Dear Guest,
First of all on behalf of FX Hotel - Taipei Nanjing East Road
thank you for choosing our hotel and by taking valuable time on writing these comments. It is of great comfort to know you had enjoyed your stay here. We are pleased that you had a great time here, and placed a high value both on services. Looking forward to serving you again!

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Reviewed June 25, 2017

It's my fifth time at this hotel; 2-3 nights each stay. It's getting worse every time. Room isn't clean as before; mold in shower room, missing bathrobe and shoe horn. I used to buy hotel breakfast at the first stay but it was bad experience (bad taste, not enough table, no food variety) so I never had breakfast at the hotel again. The most disappointed is inflexible check-in/out time. Check-in is fixed at 3 pm; not even I have showed up at 1 pm. Staff told me that room isn't ready so I leave luggage and go for lunch then come back at 2 pm but staff insists that check-in time is 3 pm and I have to wait. Every time is the same yet my last stay is worst. Hotel staff called me at (exactly) 12 pm while I was packing my luggage to remind the check-out time. Staffs never said 'Hello' either not care unless you are in front of them to ask for assistant. The only thing to consider me return staying at this hotel is location where is near Nanjing Fuxing MRT station and surround with shops and restaurants. Anyhow, there are a lot of new hotels around that area that I would try next time.

Stayed: June 2017
1  Thank A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FXHOTELTAIPEI, 前廳部經理 at FX Hotel - Taipei Nanjing East Road, responded to this reviewResponded July 12, 2017

Dear valued guest,
Warmest greetings from FX Hotel Taipei.
Thank you very much for taking your time to write this review on Tripadvisor to us.
We all looking forward to welcoming you back in the near future.

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Reviewed June 22, 2017

The hotel's style is modern and chic. But the room was pretty small, and the service was absolutely terrible. The reception staff were all impolite and did not smile to us. This hotel's breakfast also tasted distastrous. I don't recommend you to stay at FX Hotel. It isn't the worst hotel out there, but it's close.

  • Stayed: April 2017, traveled with family
    • Value
    • Cleanliness
    • Service
Thank jeffrey407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FXHOTELTAIPEI, 公關經理 at FX Hotel - Taipei Nanjing East Road, responded to this reviewResponded July 12, 2017

Warmest greeting from FX Hotel.

We are delighted to have you staying with us during your trip to Taipei.

We appreciated your feedback as we always seek ways to improve both our
facilities and service.

Once again, we look forward to the next opportunity in welcoming you again.

Sincerely yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2017 via mobile

Stayed for 3 nights.The front reception staff did not welcome or smiles when checked in. They seemed like they didn't want to work there. We booked the cheapest room. We stayed at the 10th floor. No issue with internet.

Room was very big for the price. The location is great for us.

However, the bed was rock hard. The pillows were very very soft. The comfort of this hotel can be improved compared to other similar hotels in Taipei.

Housekeeping didn't change the bedsheets everyday. We stained the bedsheet a bit on the first day and we were shocked to see that the bedsheet wasn't changed and so weren't the pillows. It was very disappointing for us. We had to leave a note to tell the housekeeping to change it the next day.

I travel to Taipei every month to see my fiancee so I stay at a lot of hotels. If weren't for the cheaper price and the availability, I don't think I would have picked this hotel.

I also noticed that during our stay, the reception staff didn't smile or welcomed other guests. Check out is 12pm. 1hour late check out will cost TW$500. Other hotels will have a grace of at least 30min to an hour.

Stayed: June 2017, traveled as a couple
Thank Ltu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FXHOTELTAIPEI, 公關經理 at FX Hotel - Taipei Nanjing East Road, responded to this reviewResponded July 12, 2017

Warmest greeting from FX Hotel.

We are delighted to have you staying with us during your trip to Taipei.

We appreciated your feedback as we always seek ways to improve both our
facilities and service.

Once again, we look forward to the next opportunity in welcoming you again.

Sincerely yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about FX Hotel - Taipei Nanjing East Road

Address: No.131 Section 3, Nanjing East Road, Zhongshan District, Taipei 104, Taiwan
Location: Taiwan > Taipei
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #124 of 585 Hotels in Taipei
Price Range: ₱3,610 - ₱8,643 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — FX Hotel - Taipei Nanjing East Road 4*
Number of rooms: 166
Official Description (provided by the hotel):
FX Hotel Taipei Nanjing East Rd is conveniently situated in the hub of commercial region in Taipei City of the ZhongShang district. Hotel rooms are inspired by Baroque elements with a classic and trendy design. Features of the hotel include the integrated "Connect 7" which can be found on the top floor, where guests can feel technology and relaxation at once. If Connect 7 does not fulfill your needs we have a VIP conference room which offers spacious seating up to 80 people, and customization is available upon the guest's request. On the ground floor you can experience your senses and indulge in our contemporary Chinese cuisine. ... more   less 
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