Visited Taipei with family in July 2017 and stayed for four nights. We checked into the QUOTE room (aka family room) and were impressed by the space for the four of us. The room was spotless and beds very comfortable. The snacks and beverages in the room were all complimentary and replenished every day. The HQ Lounge on the second floor also had snacks and toiletries for guests 24/7.
I can't say enough to compliment the excellent staff. Everyone we met was extremely friendly and helpful. They went an extra mile to fulfill our requests, including getting us a stool for the kids. For more than once, after I hung up the phone making a request with the front desk, someone would stand at the door for us in less than 10 seconds.
There's basically nothing bad to say about this hotel. Thank you for the fantastic experience, HQ.
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