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All reviews wifi signal hotel is centrally located short stay cathedral mozambique balconies lamp
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14 - 19 of 275 reviews
Reviewed 23 April 2018

Stayed on business week of 18th - 20 April. I believe that hotels in Mozambique are relatively expensive on the whole, but there is no justification for it. If you are paying premium prices then you should get premium service. Was very average by general standards considering it is supposed to be 4 Star.

Room Tip: Stay away from the rooms with the kitchen extractor chimney. Very noisy.
  • Stayed: April 2018, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank BryanBu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VascoManhica, General Manager at Pestana Rovuma, responded to this reviewResponded 27 April 2018

Dear Mr . bryanburns
Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to complete the on-line review which was highly appreciated.
It is through guest feedback such as yours that we are able to confirm our strong points as well as identify any area that may require improvement. As a hotel we make a conscious effort to always improve our guest’s experience.
We regret that during your stay you felt that we did not live up to this endeavour and we will definitely take note of that error and do our best to rectify it. It would be an honour to have the opportunity to serve you as our guest again in the near future as this will give us a chance to showcase our true level of service.
Once again thank you for the feedback and please do not hesitate to contact myself or the manager on duty should you have any queries while you are here.
Kindest regards,
Vasco Manhiça – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 7 April 2018 via mobile

Spent 4 nights here on business. Historically I’ve stayed at either of the two VIP hotels on previous visits to Maputo but was booked into the Pestana by a local partner for this visit.

Higher than average room rate. Simple rooms. Confusing air conditioning units (not great when it’s 35C). Internet access barely reaches your room so you have to stand by the door (like I’m doing to write this review and post it) to access it and so you have to stay downstairs if you need to access emails. This isn’t terrible news as the cafe/restaurant downstairs is lovely with decent food and drink. Breakfast is acceptable too. Location is central so that’s a plus point.

Would I stay again? Probably not.

Stayed: April 2018, traveled on business
Thank AnthonyParker1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VascoManhica, General Manager at Pestana Rovuma, responded to this reviewResponded 9 April 2018

Dear Mr . Anthony Parker,
Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to complete the on-line review which was highly appreciated.
It is through guest feedback such as yours that we are able to confirm our strong points as well as identify any area that may require improvement. As a hotel we make a conscious effort to always improve our guest’s experience.
We regret that during your stay you felt that we did not live up to this endeavour and we will definitely take note of that error and do our best to rectify it. The issues you noted in your review have been communicated to the respective department and will be improved upon.
It would be an honour to have the opportunity to serve you as our guest again in the near future as this will give us a chance to showcase our true level of service. Once again thank you for the feedback and please do not hesitate to contact myself or the manager on duty should you have any queries while you are here.

Kindest regards,

Vasco Manhiça – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 April 2018

I was wowed by my first time in Moz, it is a pity we only stayed one night but I will be coming back for more days at this hotel. the front desk was very helpful with arranging a local taxi to the fish market and they made it easy for us we couldn't speak Portuguese.
we will be comming back for the fish and mapawa bread.

  • Stayed: March 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank _matlotlanaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VascoManhica, General Manager at Pestana Rovuma, responded to this reviewResponded 9 April 2018

Dear Mr. Matlotlanaa,
Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to share your experience with us which was highly appreciated.
We were delighted to have you as our guests at the Pestana Rovuma, and we are very proud to know that your visit was as pleasant as it possible could be.
It is through guest feedback such as yours that we are able to confirm our strong points as well as identify any area that may require improvement. As a hotel we make a conscious effort to always improve our guests experience at the hotel particularly focusing on customer care.
All of us here hope your journey back home was a pleasant one, and that it will not be long before you are back with us for another visit as the Pestana Rovuma Hotel is your home away from home.

Kindest regards,
Vasco Manhica - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 22 March 2018 via mobile

Last Easter i spent two weeks at this wonderful hotel with my family, so I decided to bring my friends back to the same hotel this year. We stayed in the apartment, and had an amazing stay! The location is perfect, the rooms are clean and neat, and the hotel breakfast is probably the best breakfasts you’ll ever have! The staff is so friendly and helpful. I definitely recommend this hotel to anyone who want to get the most out of Maputo, since it’s walking distance to basically everything.

Stayed: March 2018, traveled with friends
Thank Alexandra T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VascoManhica, General Manager at Pestana Rovuma, responded to this reviewResponded 27 March 2018

Dear Miss Alexandra,

Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to share your experience with us which was highly appreciated.
We were delighted to have you as our guests at the Pestana Rovuma, and we are very proud to know that your visit was as pleasant as it possible could be.
It is through guest feedback such as yours that we are able to confirm our strong points as well as identify any area that may require improvement. As a hotel we make a conscious effort to always improve our guests experience at the hotel particularly focusing on customer care.
All of us here hope your journey back home was a pleasant one, and that it will not be long before you are back with us for another visit as the Pestana Rovuma Hotel is your home away from home.

Kindest regards,

Vasco Manhica - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 January 2018

The Pestana Rovuma is one of the first large hotels of Maputo. It has been recently successfully renovated. Its African style decoration is very pleasant and changes from the many look alike international hotels of the market. Our room was extremely comfortable, and so was our bathroom, with a small sitting room, a desk, a flat screen, a fridge and a balcony. Even though located in the center of the city, the hotel was very quiet.The view from all windows and balconies dominate the city, and some face the Cathedral as well as the City Council. The restaurant terrace is very pleasant and so is the renovated swimming pool area. The Wifi is free and accessible in all areas.The breakfast buffet was delicious. The free parking was appreciated and so was the excellence of the staff service.

  • Stayed: January 2018, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Marylene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VascoManhica, General Manager at Pestana Rovuma, responded to this reviewResponded 21 January 2018

Dear valuable Guest,
Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to share your experience with us, which was highly appreciated.
We were all very happy to learn, that you enjoyed the hotel's facilities and services.
Your kind comments have been shared with all the staff members, who were extremely happy to know of your satisfaction. It is through guest feedback such as yours that we are able to confirm our strong points as well as identify any area that may require improvement. Therefore your participation has been extremely important and gratifying to us.
It was an enormous pleasure having you as our Guest and to being of service.
We look forward to your next visit which we hope will be soon, as we would like to offer you more ‘Memorable Moments’
Vasco Manhica – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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